Axcient x360Cloud vs. Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 7.8 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
Microsoft 365
Score 8.7 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Pricing
Axcient x360CloudMicrosoft 365
Editions & Modules
No answers on this topic
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Offerings
Pricing Offerings
Axcient x360CloudMicrosoft 365
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.
More Pricing Information
Community Pulse
Axcient x360CloudMicrosoft 365
Considered Both Products
Axcient x360Cloud
Chose Axcient x360Cloud
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what …
Microsoft 365

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Axcient x360CloudMicrosoft 365
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
8.4
1 Ratings
8% below category average
Microsoft 365
-
Ratings
SaaS Product Integration8.21 Ratings00 Ratings
Multiple Data Restoration Options9.11 Ratings00 Ratings
Data Auditing and Search7.31 Ratings00 Ratings
Data Storage in the Cloud or On-Premises9.11 Ratings00 Ratings
Best Alternatives
Axcient x360CloudMicrosoft 365
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.5 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360CloudMicrosoft 365
Likelihood to Recommend
8.6
(3 ratings)
8.5
(239 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(6 ratings)
Usability
-
(0 ratings)
7.5
(8 ratings)
Support Rating
-
(0 ratings)
8.9
(54 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Axcient x360CloudMicrosoft 365
Likelihood to Recommend
ConnectWise
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
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Microsoft
I usually recommend Microsoft 365 to my clients to keep them away from the Exchange server (sorry!) Our business has a lot of issues with exchange email functions and copy machines. I always recommend they download the desktop version and use the online version as needed. You never know when you will be without an internet connection, but you can usually trust your laptop will have a decent charge, and you can still be productive! Let it sync when the powers are back on - or your connection is alive.
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Pros
ConnectWise
  • Service Options
  • Bring your own hardware
  • pricing was some of the most competitive
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Microsoft
  • keeps me extremely organized. It is so easy to link calendars, emails, and documents.
  • keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company).
  • easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft.
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Cons
ConnectWise
  • Improvements in ticket resolution
  • Improvements in website/portal functionality
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Microsoft
  • Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
  • In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
  • In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.
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Likelihood to Renew
ConnectWise
No answers on this topic
Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
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Usability
ConnectWise
No answers on this topic
Microsoft
While Microsoft 365 is an amazing toolset, its still a Microsoft product. Sadly, I think the quality control regarding updates has dropped a lot the last few years. Also, I think things like the new Outlook are no improvement. In my opinion, so many features are missing. Still they proceed to push this. Microsoft knows their suite is one of the only of its kind broadly used and because of that, in my opinion, they can pull whatever they want on the users and do that without issue.
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Support Rating
ConnectWise
No answers on this topic
Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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Implementation Rating
ConnectWise
No answers on this topic
Microsoft
Everything works and I use it all the time.
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Alternatives Considered
ConnectWise
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what x360Cloud is providing.
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Microsoft
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
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Return on Investment
ConnectWise
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
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Microsoft
  • Positively, it has increased productivity and efficiency in creating templates and being able to systemize some of the protocols we are working on putting into place.
  • It has been a positive as well as most individuals and companies that we associate with also use MicroSoft 365 and therefore there is no need to have formats change in our documents when they open them up using another type of program.
  • Getting work done quickly.... One and Done!!!
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ScreenShots