What users are saying about
86 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 86 reviews and ratings
Microsoft Teams
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
3747 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 3747 reviews and ratings
Feature Set Ratings
API Management
8.1
Azure API Management
81%
Microsoft Teams
Feature Set Not Supported
N/A
Azure API Management ranks higher in 7/7 features
Azure API Management ranks higher in 7/7 features
API access control
8.6
86%
4 Ratings
N/A
0 Ratings
Rate limits and usage policies
6.5
65%
4 Ratings
N/A
0 Ratings
API usage data
8.6
86%
4 Ratings
N/A
0 Ratings
API user onboarding
9.0
90%
3 Ratings
N/A
0 Ratings
API versioning
8.6
86%
4 Ratings
N/A
0 Ratings
Usage billing and payments
5.8
58%
3 Ratings
N/A
0 Ratings
API monitoring and logging
9.2
92%
4 Ratings
N/A
0 Ratings
Project Management
Azure API Management
Feature Set Not Supported
N/A
7.9
Microsoft Teams
79%
Microsoft Teams ranks higher in 7/7 features
Microsoft Teams ranks higher in 7/7 features
Task Management
N/A
0 Ratings
8.1
81%
112 Ratings
Gantt Charts
N/A
0 Ratings
7.2
72%
57 Ratings
Scheduling
N/A
0 Ratings
8.7
87%
123 Ratings
Workflow Automation
N/A
0 Ratings
7.6
76%
77 Ratings
Mobile Access
N/A
0 Ratings
8.8
88%
143 Ratings
Search
N/A
0 Ratings
7.7
77%
131 Ratings
Visual planning tools
N/A
0 Ratings
7.3
73%
92 Ratings
Communication
Azure API Management
Feature Set Not Supported
N/A
8.3
Microsoft Teams
83%
Microsoft Teams ranks higher in 8/8 features
Microsoft Teams ranks higher in 8/8 features
Chat
N/A
0 Ratings
9.2
92%
157 Ratings
Notifications
N/A
0 Ratings
8.6
86%
155 Ratings
Discussions
N/A
0 Ratings
8.9
89%
146 Ratings
Surveys
N/A
0 Ratings
7.5
75%
80 Ratings
Internal knowledgebase
N/A
0 Ratings
7.6
76%
92 Ratings
Integrates with GoToMeeting
N/A
0 Ratings
8.0
80%
44 Ratings
Integrates with Gmail and Google Hangouts
N/A
0 Ratings
7.3
73%
40 Ratings
Integrates with Outlook
N/A
0 Ratings
9.1
91%
138 Ratings
File Sharing & Management
Azure API Management
Feature Set Not Supported
N/A
8.1
Microsoft Teams
81%
Microsoft Teams ranks higher in 8/8 features
Microsoft Teams ranks higher in 8/8 features
Versioning
N/A
0 Ratings
8.1
81%
100 Ratings
Video files
N/A
0 Ratings
8.0
80%
124 Ratings
Audio files
N/A
0 Ratings
8.1
81%
125 Ratings
Document collaboration
N/A
0 Ratings
8.5
85%
134 Ratings
Access control
N/A
0 Ratings
8.2
82%
120 Ratings
Advanced security features
N/A
0 Ratings
8.1
81%
94 Ratings
Integrates with Google Drive
N/A
0 Ratings
7.6
76%
47 Ratings
Device sync
N/A
0 Ratings
8.3
83%
97 Ratings
Attribute Ratings
- Microsoft Teams is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.3
Azure API Management
83%
4 Ratings
8.5
Microsoft Teams
85%
237 Ratings
Likelihood to Renew
Azure API Management
N/A
0 Ratings
9.6
Microsoft Teams
96%
7 Ratings
Usability
Azure API Management
N/A
0 Ratings
8.1
Microsoft Teams
81%
54 Ratings
Support Rating
Azure API Management
N/A
0 Ratings
7.9
Microsoft Teams
79%
196 Ratings
Implementation Rating
Azure API Management
N/A
0 Ratings
10.0
Microsoft Teams
100%
1 Rating
Contract Terms and Pricing Model
Azure API Management
N/A
0 Ratings
5.7
Microsoft Teams
57%
7 Ratings
Professional Services
Azure API Management
N/A
0 Ratings
6.3
Microsoft Teams
63%
7 Ratings
Likelihood to Recommend
Azure API Management
APIM is useful for the standard scenarios:
1) Securing your back-end APIs - If you have a legacy back-end web service that has a basic authentication scheme, you can add some additional security by placing APIM in front, and requiring subscription keys. Leverage your existing firewall to ensure only your APIM instance can communicate with your back-end API, and you've basically added a layer of protection.
2) Lift and shift - there are always going to be clients that don't want to update their clients to use a newer API; in some cases you can make a newer API look like an older one by implementing some complex policies in APIM. You can also do the opposite, making older APIs look new, such as making an XML back-end accept both JSON and XML.
3) Centralizing your APIs - if you've acquired another company and want to make their API set look as if it's a part of the larger whole, APIM is an easy way to provide a consistent front-end interface for developers.
Digital Solutions Architect
DynacareHospital & Health Care, 1001-5000 employees
Microsoft Teams
Our entire company has been able to communicate via Microsoft Teams for large company meetings and use video to connect with each other. We've held large team meetings as well where everyone joins in with video to be able to see each others' faces from time to time since we're all now 100% remote. Microsoft Teams is an excellent communication tool between myself and my employees. The one thing I'd say that is a drawback is that my team member and I had a personal conversation and an IT person was able to view and even share our conversation with other bosses. I thought this was inappropriate and I wish there would be a way to be "alerted" when someone is spying in on your conversations!
Associate Creative Director
Franklin EnergyUtilities, 1001-5000 employees
Pros
Azure API Management
- Easy commissioning of APIs.
- Great policies to control access.
- Easy mock services for testing.

Verified User
Employee in Corporate
Chemicals Company, 10,001+ employeesMicrosoft Teams
- Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
- The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
- An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Director of Product Marketing
Passare, Inc.Insurance, 201-500 employees
Cons
Azure API Management
- Lack of robustness is a bit of an issue. Several other providers offer more options and capabilities, but then, they are lacking in interface ease.
- As with anything Azure, pricing is really hard to stay on top of. I always find that you really don’t know what you’re paying for until you get the bill. Having an excellent Azure Administrator can help resolve that.
- Integrating with app services outside of Azure can be a challenge, or at least much more challenging than just using Azure App Services.

Verified User
Manager in Finance and Accounting
Consumer Goods Company, 10,001+ employeesMicrosoft Teams
- Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
- Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
- There is a limit to PIN 15 chats a favourites. This count should be increased.
Lead (Unified Communications)
Tata Communications LTDInformation Technology & Services, 10,001+ employees
Pricing Details
Azure API Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Azure API Management Editions & Modules
—
Additional Pricing Details
—Microsoft Teams
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$5 per month
Microsoft Teams Editions & Modules
Edition
Free | $0.001 |
---|---|
Microsoft 365 Business Basic | $5.001 |
Microsoft 365 Business Standard | $12.501 |
Office 365 E3 | $20.001 |
- per user/per month
Additional Pricing Details
Discounts are available for non profit organizations.Likelihood to Renew
Azure API Management
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 9.6
Based on 7 answers
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Co-founder, Managing Director
PrograMetrixMarketing & Advertising, 11-50 employees
Usability
Azure API Management
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 8.1
Based on 54 answers
The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.

Verified User
Engineer in Engineering
Civil Engineering Company, 1-10 employeesSupport Rating
Azure API Management
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 7.9
Based on 196 answers
I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
System Engineer
InfosysInformation Technology & Services, 10,001+ employees
Implementation Rating
Azure API Management
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 10.0
Based on 1 answer
I find everything I need for my day-to-day work.
Staff Engineer
QualcommTelecommunications, 10,001+ employees
Alternatives Considered
Azure API Management
Azure APIM vs Amazon API Gateway:
1) Azure APIM was a complete package that included a developer portal.
2) We are very Microsoft centric - so the Microsoft product suite aligned very well with our business needs.
3) It was faster and easier to stand up Azure APIM for testing than it was for the Amazon API Gateway.
Digital Solutions Architect
DynacareHospital & Health Care, 1001-5000 employees
Microsoft Teams
I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.

Verified User
Professional in Marketing
Glass, Ceramics & Concrete Company, 10,001+ employeesContract Terms and Pricing Model
Azure API Management
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 5.7
Based on 7 answers
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.

Verified User
Director in Information Technology
Transportation/Trucking/Railroad Company, 10,001+ employeesProfessional Services
Azure API Management
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 6.3
Based on 7 answers
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Business Development Specialist
Desh AI TechInformation Technology & Services, 51-200 employees
Return on Investment
Azure API Management
- We can always think of positive ROI impact on business
- It helps to easily facilitate the design, deployment, and maintenance of our APIs

Verified User
Professional in Information Technology
Information Technology & Services Company, 10,001+ employeesMicrosoft Teams
- I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
- It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
- It also gives us a more direct line to our manager if we need there input they can easily join our team chat.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employees