Azure Bot Service (Microsoft Bot Framework) vs. SnapEngage
Azure Bot Service (Microsoft Bot Framework) vs. SnapEngage
Product | Rating | Most Used By | Product Summary | Starting Price |
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Azure Bot Service (Microsoft Bot Framework) | N/A | Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place. | N/A | |
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
Azure Bot Service (Microsoft Bot Framework) | SnapEngage | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||||||
More Pricing Information |
Azure Bot Service (Microsoft Bot Framework) | SnapEngage | |
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Top Pros |
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Top Cons |
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Azure Bot Service (Microsoft Bot Framework) | SnapEngage | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Azure Bot Service (Microsoft Bot Framework) | SnapEngage | |
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Likelihood to Recommend | 8.7 (5 ratings) | 7.5 (13 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (4 ratings) |
Usability | 8.7 (2 ratings) | - (0 ratings) |
Support Rating | 8.7 (4 ratings) | 5.0 (1 ratings) |
Azure Bot Service (Microsoft Bot Framework) | SnapEngage | |
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Likelihood to Recommend | Microsoft | SnapEngage |
Pros | Microsoft | SnapEngage |
Cons | Microsoft | SnapEngage |
Likelihood to Renew | Microsoft No answers on this topic | SnapEngage |
Usability | Microsoft | SnapEngage No answers on this topic |
Support Rating | Microsoft | SnapEngage |
Alternatives Considered | Microsoft | SnapEngage |
Return on Investment | Microsoft | SnapEngage |
ScreenShots | SnapEngage Screenshots |