What users are saying about
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175 Ratings

BambooHR

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175 Ratings
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Score 8.6 out of 100
45 Ratings
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Score 5.1 out of 100

Likelihood to Recommend

BambooHR

If you are managing a small/medium-sized organization with up to 500 employees, BambooHR is a great utility. It will automate the entire recruitment and selection process, make time tracking benefit administration highly efficient, and enhance the integrity of annual performance appraisals. It will eliminate nearly all kinds of unnecessary record management and paperwork. All the information about an employee can be accessed at any time of the day. However, for a large organization, the HRIS can erect virtual walls among employees and make management of human resources a daunting task for the HR manager.
Anonymous | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
Laurence Sarner | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
8.5
Intuit Online Payroll (discontinued)
Employee demographic data
BambooHR
8.7
Intuit Online Payroll (discontinued)
Employment history
BambooHR
8.9
Intuit Online Payroll (discontinued)
Job profiles and administration
BambooHR
8.6
Intuit Online Payroll (discontinued)
Workflow for transfers, promotions, pay raises, etc.
BambooHR
8.4
Intuit Online Payroll (discontinued)
Organizational charting
BambooHR
8.3
Intuit Online Payroll (discontinued)
Organization and location management
BambooHR
8.4
Intuit Online Payroll (discontinued)
Compliance data (COBRA, OSHA, etc.)
BambooHR
8.2
Intuit Online Payroll (discontinued)

Payroll Management

BambooHR
8.7
Intuit Online Payroll (discontinued)
7.2
Pay calculation
BambooHR
8.5
Intuit Online Payroll (discontinued)
7.2
Support for external payroll vendors
BambooHR
8.7
Intuit Online Payroll (discontinued)
4.6
Off-cycle/On-Demand payment
BambooHR
8.6
Intuit Online Payroll (discontinued)
8.7
Benefit plan administration
BambooHR
9.0
Intuit Online Payroll (discontinued)
7.0
Direct deposit files
BambooHR
8.8
Intuit Online Payroll (discontinued)
7.3
Salary revision and increment management
BambooHR
8.8
Intuit Online Payroll (discontinued)
7.9
Reimbursement management
BambooHR
8.6
Intuit Online Payroll (discontinued)
8.0

Leave and Attendance Management

BambooHR
9.2
Intuit Online Payroll (discontinued)
Approval workflow
BambooHR
9.3
Intuit Online Payroll (discontinued)
Balance details
BambooHR
9.2
Intuit Online Payroll (discontinued)
Annual carry-forward and encashment
BambooHR
9.0
Intuit Online Payroll (discontinued)

Employee Self Service

BambooHR
8.8
Intuit Online Payroll (discontinued)
View and generate pay and benefit information
BambooHR
8.8
Intuit Online Payroll (discontinued)
Update personal information
BambooHR
9.0
Intuit Online Payroll (discontinued)
View company policy documentation
BambooHR
8.7
Intuit Online Payroll (discontinued)
Employee recognition
BambooHR
8.7
Intuit Online Payroll (discontinued)
View job history
BambooHR
9.1
Intuit Online Payroll (discontinued)

Asset Management

BambooHR
7.6
Intuit Online Payroll (discontinued)
Tracking of all physical assets
BambooHR
7.6
Intuit Online Payroll (discontinued)

HR Reporting

BambooHR
8.2
Intuit Online Payroll (discontinued)
Report builder
BambooHR
8.2
Intuit Online Payroll (discontinued)
Pre-built reports
BambooHR
8.1
Intuit Online Payroll (discontinued)
Ability to combine HR data with external data
BambooHR
8.2
Intuit Online Payroll (discontinued)

Onboarding

BambooHR
8.6
Intuit Online Payroll (discontinued)
New hire portal
BambooHR
8.6
Intuit Online Payroll (discontinued)
Manager tracking tools
BambooHR
8.6
Intuit Online Payroll (discontinued)

Performance and Goals

BambooHR
8.2
Intuit Online Payroll (discontinued)
Corporate goal setting
BambooHR
8.0
Intuit Online Payroll (discontinued)
Individual goal setting
BambooHR
8.2
Intuit Online Payroll (discontinued)
Line-of sight-visibility
BambooHR
8.1
Intuit Online Payroll (discontinued)
Performance tracking
BambooHR
8.6
Intuit Online Payroll (discontinued)

Performance Management

BambooHR
8.5
Intuit Online Payroll (discontinued)
Performance plans
BambooHR
8.5
Intuit Online Payroll (discontinued)
Performance improvement plans
BambooHR
8.3
Intuit Online Payroll (discontinued)
Review status tracking
BambooHR
8.8
Intuit Online Payroll (discontinued)
Review reminders
BambooHR
8.6
Intuit Online Payroll (discontinued)
Multiple review frequency
BambooHR
8.3
Intuit Online Payroll (discontinued)

Succession Planning

BambooHR
8.1
Intuit Online Payroll (discontinued)
Create succession plans/pools
BambooHR
8.1
Intuit Online Payroll (discontinued)
Candidate ranking
BambooHR
8.0
Intuit Online Payroll (discontinued)
Candidate search
BambooHR
8.2
Intuit Online Payroll (discontinued)
Candidate development
BambooHR
8.1
Intuit Online Payroll (discontinued)

Recruiting / ATS

BambooHR
8.3
Intuit Online Payroll (discontinued)
Job Requisition Management
BambooHR
8.3
Intuit Online Payroll (discontinued)
Company Website Posting
BambooHR
8.2
Intuit Online Payroll (discontinued)
Publish to Social Media
BambooHR
8.4
Intuit Online Payroll (discontinued)
Job Search Site Posting
BambooHR
8.4
Intuit Online Payroll (discontinued)
Duplicate Candidate Prevention
BambooHR
8.1
Intuit Online Payroll (discontinued)
Applicant Tracking
BambooHR
8.2
Intuit Online Payroll (discontinued)
Notifications and Alerts
BambooHR
8.7
Intuit Online Payroll (discontinued)

Pros

BambooHR

  • Helps us prepare our payroll on time and do so in an error-free manner.
  • Implements ATS in our organization and this is crucial in growing our talented workforce.
  • It's stable, and all organizations from small to mid-sized are able to use it efficiently.
Martin Oliver | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

  • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
  • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
  • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
  • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
David Worrell | TrustRadius Reviewer

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Anonymous | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

  • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
  • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
  • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
Jake Douglas | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

Intuit Online Payroll (discontinued) 10.0
Based on 1 answer
Works perfectly as advertised.Our simple needs are well taken care of.
David Worrell | TrustRadius Reviewer

Usability

BambooHR

BambooHR 9.3
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

Intuit Online Payroll (discontinued) 3.5
Based on 2 answers
I would rate it a 0. It gets worse and worse all the time. It seems like every time I go into IOP to run a payroll for one of my clients, I have one more problem.
Elizabeth Matter | TrustRadius Reviewer

Reliability and Availability

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

No score
No answers yet
No answers on this topic

Performance

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

No score
No answers yet
No answers on this topic

Support Rating

BambooHR

BambooHR 8.4
Based on 28 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

Intuit Online Payroll (discontinued) 4.4
Based on 8 answers
The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
Paula Byrd | TrustRadius Reviewer

Online Training

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

It's a payroll software with decent customer support readily available and direct integration with my accounting tools. This made it a prime fit for me, and made payment and tax reporting relatively simple, and errors readily correctable. It does not have time tracking, and I still believe that this software is overpriced, but it's the best fit for me right now.
Brendon Brown | TrustRadius Reviewer

Scalability

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

No score
No answers yet
No answers on this topic

Return on Investment

BambooHR

  • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
  • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
Anonymous | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

  • Positive: Less of a learning curve to train payroll accountants, as they are already familiar with using Intuit. Also, in general there are a larger pool of candidates who know this system than many of the other "niche" lesser known payroll products.
  • Positive: More options to choose from depending on the level of service needed. For example, there is a Full Service offering if needed. This might apply to an organization that doesn't have the resources available or an internal person who has the time/bandwidth to handle the entire company's payroll. Thus, it is possible to cherry pick the level of service needed depending on the type of company/situation.
  • Positive: Good audit trail. This can be extremely important and cost efficient when a business is going through an external audit by an outside CPA firm and the payroll accounting function is undergoing testing (ie. less time required by the external auditor would likely lower their bill for their services).
Laurence Sarner | TrustRadius Reviewer

Screenshots

Intuit Online Payroll (discontinued)

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

BambooHR Editions & Modules

Additional Pricing Details

Intuit Online Payroll (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Intuit Online Payroll (discontinued) Editions & Modules

Edition
Core22.50 + $4 per employee1
Premium37.50 + $8 per employee1
Elite62.50+ $10 per employee1
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

BambooHR
8.8
Intuit Online Payroll (discontinued)
4.4

Likelihood to Renew

BambooHR
10.0
Intuit Online Payroll (discontinued)
10.0

Usability

BambooHR
9.3
Intuit Online Payroll (discontinued)
3.5

Reliability and Availability

BambooHR
10.0
Intuit Online Payroll (discontinued)

Performance

BambooHR
9.0
Intuit Online Payroll (discontinued)

Support Rating

BambooHR
8.4
Intuit Online Payroll (discontinued)
4.4

Online Training

BambooHR
10.0
Intuit Online Payroll (discontinued)

Implementation Rating

BambooHR
10.0
Intuit Online Payroll (discontinued)

Scalability

BambooHR
10.0
Intuit Online Payroll (discontinued)

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