What users are saying about
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Top Rated
248 Ratings

BambooHR

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Top Rated
248 Ratings
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Score 8.5 out of 100
54 Ratings
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Score 6.3 out of 100

Feature Set Ratings

  • BambooHR ranks higher in 1 feature set: Payroll Management

Human Resource Management

8.3

BambooHR

83%

Intuit Online Payroll (discontinued)

Feature Set Not Supported
N/A
BambooHR ranks higher in 7/7 features

Employee demographic data

8.3
83%
62 Ratings
N/A
0 Ratings

Employment history

9.0
90%
68 Ratings
N/A
0 Ratings

Job profiles and administration

8.7
87%
68 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

8.3
83%
61 Ratings
N/A
0 Ratings

Organizational charting

8.0
80%
66 Ratings
N/A
0 Ratings

Organization and location management

8.3
83%
61 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

7.5
75%
40 Ratings
N/A
0 Ratings

Payroll Management

8.4

BambooHR

84%
7.6

Intuit Online Payroll (discontinued)

76%
Intuit Online Payroll (discontinued) ranks higher in 4/7 features

Pay calculation

8.3
83%
35 Ratings
8.4
84%
9 Ratings

Support for external payroll vendors

8.2
82%
30 Ratings
2.9
29%
6 Ratings

Off-cycle/On-Demand payment

8.6
86%
15 Ratings
9.2
92%
3 Ratings

Benefit plan administration

8.0
80%
41 Ratings
8.8
88%
5 Ratings

Direct deposit files

8.4
84%
41 Ratings
6.2
62%
9 Ratings

Salary revision and increment management

8.6
86%
42 Ratings
9.0
90%
7 Ratings

Reimbursement management

8.8
88%
22 Ratings
8.6
86%
8 Ratings

Leave and Attendance Management

9.1

BambooHR

91%

Intuit Online Payroll (discontinued)

Feature Set Not Supported
N/A
BambooHR ranks higher in 3/3 features

Approval workflow

9.4
94%
67 Ratings
N/A
0 Ratings

Balance details

9.1
91%
59 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

8.6
86%
52 Ratings
N/A
0 Ratings

Employee Self Service

8.6

BambooHR

86%

Intuit Online Payroll (discontinued)

Feature Set Not Supported
N/A
BambooHR ranks higher in 5/5 features

View and generate pay and benefit information

9.0
90%
47 Ratings
N/A
0 Ratings

Update personal information

9.0
90%
74 Ratings
N/A
0 Ratings

View company policy documentation

8.7
87%
60 Ratings
N/A
0 Ratings

Employee recognition

7.2
72%
52 Ratings
N/A
0 Ratings

View job history

9.2
92%
69 Ratings
N/A
0 Ratings

Asset Management

8.4

BambooHR

84%

Intuit Online Payroll (discontinued)

Feature Set Not Supported
N/A
BambooHR ranks higher in 1/1 features

Tracking of all physical assets

8.4
84%
32 Ratings
N/A
0 Ratings

HR Reporting

7.6

BambooHR

76%

Intuit Online Payroll (discontinued)

Feature Set Not Supported
N/A
BambooHR ranks higher in 3/3 features

Report builder

7.7
77%
53 Ratings
N/A
0 Ratings

Pre-built reports

7.9
79%
52 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

7.3
73%
44 Ratings
N/A
0 Ratings

Onboarding

8.1

BambooHR

81%

Intuit Online Payroll (discontinued)

Feature Set Not Supported
N/A
BambooHR ranks higher in 2/2 features

New hire portal

8.2
82%
55 Ratings
N/A
0 Ratings

Manager tracking tools

8.0
80%
53 Ratings
N/A
0 Ratings

Performance and Goals

8.1

BambooHR

81%

Intuit Online Payroll (discontinued)

Feature Set Not Supported
N/A
BambooHR ranks higher in 4/4 features

Corporate goal setting

8.1
81%
33 Ratings
N/A
0 Ratings

Individual goal setting

8.5
85%
38 Ratings
N/A
0 Ratings

Line-of sight-visibility

8.2
82%
29 Ratings
N/A
0 Ratings

Performance tracking

7.8
78%
34 Ratings
N/A
0 Ratings

Performance Management

8.0

BambooHR

80%

Intuit Online Payroll (discontinued)

Feature Set Not Supported
N/A
BambooHR ranks higher in 5/5 features

Performance plans

7.9
79%
39 Ratings
N/A
0 Ratings

Performance improvement plans

8.1
81%
38 Ratings
N/A
0 Ratings

Review status tracking

7.8
78%
39 Ratings
N/A
0 Ratings

Review reminders

8.4
84%
41 Ratings
N/A
0 Ratings

Multiple review frequency

7.9
79%
36 Ratings
N/A
0 Ratings

Succession Planning

7.8

BambooHR

78%

Intuit Online Payroll (discontinued)

Feature Set Not Supported
N/A
BambooHR ranks higher in 4/4 features

Create succession plans/pools

7.8
78%
23 Ratings
N/A
0 Ratings

Candidate ranking

7.9
79%
27 Ratings
N/A
0 Ratings

Candidate search

7.8
78%
27 Ratings
N/A
0 Ratings

Candidate development

7.9
79%
24 Ratings
N/A
0 Ratings

Recruiting / ATS

8.1

BambooHR

81%

Intuit Online Payroll (discontinued)

Feature Set Not Supported
N/A
BambooHR ranks higher in 7/7 features

Job Requisition Management

8.0
80%
32 Ratings
N/A
0 Ratings

Company Website Posting

8.3
83%
36 Ratings
N/A
0 Ratings

Publish to Social Media

7.6
76%
33 Ratings
N/A
0 Ratings

Job Search Site Posting

8.4
84%
33 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

7.4
74%
29 Ratings
N/A
0 Ratings

Applicant Tracking

8.2
82%
40 Ratings
N/A
0 Ratings

Notifications and Alerts

8.7
87%
42 Ratings
N/A
0 Ratings

Attribute Ratings

  • BambooHR is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
  • BambooHR and Intuit Online Payroll (discontinued) are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

8.9

BambooHR

89%
80 Ratings
4.5

Intuit Online Payroll (discontinued)

45%
17 Ratings

Likelihood to Renew

10.0

BambooHR

100%
3 Ratings
10.0

Intuit Online Payroll (discontinued)

100%
1 Rating

Usability

9.1

BambooHR

91%
3 Ratings
3.8

Intuit Online Payroll (discontinued)

38%
2 Ratings

Availability

10.0

BambooHR

100%
1 Rating

Intuit Online Payroll (discontinued)

N/A
0 Ratings

Performance

9.0

BambooHR

90%
1 Rating

Intuit Online Payroll (discontinued)

N/A
0 Ratings

Support Rating

8.4

BambooHR

84%
26 Ratings
2.0

Intuit Online Payroll (discontinued)

20%
8 Ratings

Online Training

10.0

BambooHR

100%
1 Rating

Intuit Online Payroll (discontinued)

N/A
0 Ratings

Implementation Rating

10.0

BambooHR

100%
2 Ratings

Intuit Online Payroll (discontinued)

N/A
0 Ratings

Product Scalability

10.0

BambooHR

100%
1 Rating

Intuit Online Payroll (discontinued)

N/A
0 Ratings

Likelihood to Recommend

BambooHR

Overall BambooHr has excelled in satisfying our needs. It performs well as a one-stop-shop for HR challenges. It has benefitted us as an excellent repository for personnel information both in processing prospective and new hires, as well as existing employees. It provides a fairly simple, but [the] straightforward system for managing and using time off. Some areas do need some work, however. There is no ability to set up a default set of time-off types/accruals for a new hire, which means this has to be done manually for each new employee. This creates a lot of opportunities for human error. It also has a very opaque and unhelpful API when it comes to the management of the time data; Whereas the rest of the API is exceptional. Lastly, the ability to request time off only allows for a flat number of hours in a day; it doesn't allow the employee to request specific times. As a result, we rely on the employee and manager to communicate the time successfully in the notes field. There is a big difference between arriving 1 hour late, leaving 1 hour early, and stepping out for an extended lunch.
Read full review

Intuit

I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
Read full review

Pros

BambooHR

  • BambooHR has a top-notch electronic onboarding process. It is fully customizable and works very well with applicants of all technological capabilities. Onboarding allows you to add every step the new employee and the business partners must complete through timed, dated, notifications, digital documents, e-signatures, and a back-end administrative ability to follow up.
  • BambooHR has good applicant tracking system. They currently integrate with indeed and ZipRecruiter. However, it is easy to create links for other platforms with the ability to distinguish where you are getting recruiting traction. In addition the ability to rate, and communicate about an applicant is confidential between the hiring managers and HR. Also, there is an easy way to create a candidate pool of eligible candidates for later passive recruiting, that is called Talent Pools.
  • BambooHR has a unique feature called Announcements. This function allows various announcements to go out via email, through the application, or a combination of both to directed target audiences or the entire company.
  • BambooHR also sends out announcements (customizable) on every new hire. This allows folks to see who is starting and learn a bit about them before they meet them.
  • BambooHR has a great function for tracking time by the task or job. This is great for tracking productivity gaps for administrative positions or job costing for positions that have billable hours.
  • BambooHR also has easy to organize digital documents. You can easily upload documents via drop and drag. Documents can be added to folders and then downloaded later if an employee terminates.
  • Goal in performance management are very good, they follow the SMART methodology but there is no way to attach them to a performance review. They do allow the employee to adjust using a slide bar and you can attach people to a goal. In addition it notifies the supervisor but you cannot shut off notifications.
Read full review

Intuit

  • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
  • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
  • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
  • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
Read full review

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Read full review

Intuit

  • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
  • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
  • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
Read full review

Pricing Details

BambooHR

Starting Price

$59 per month

Editions & Modules

BambooHR editions and modules pricing
EditionModules
12 Employees$991

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional Call for Quote

Additional Details

After 12 employees, each additional employee is $8.25 each. To run payroll for employees is an additional $75 a month for $10 employees, with each additional employee being $4.25. Adding performance management is $4.25 a month and tracking features are $3.00 a month.

Intuit Online Payroll (discontinued)

Starting Price

$0 per month

Editions & Modules

Intuit Online Payroll (discontinued) editions and modules pricing
EditionModules
Core22.50 + $4 per employee1
Premium37.50 + $8 per employee2
Elite62.50+ $10 per employee3

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

BambooHR

We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Read full review

Intuit

Works perfectly as advertised. Our simple needs are well taken care of.
Read full review

Usability

BambooHR

Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
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Intuit

I would rate it a 0. It gets worse and worse all the time. It seems like every time I go into IOP to run a payroll for one of my clients, I have one more problem.
Read full review

Reliability and Availability

BambooHR

Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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Intuit

No answers on this topic

Performance

BambooHR

I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review

Intuit

No answers on this topic

Support Rating

BambooHR

Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
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Intuit

The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
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Online Training

BambooHR

The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
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Intuit

No answers on this topic

Implementation Rating

BambooHR

it was very easy to sign up, quick and we could use the site very quickly as well.
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Intuit

No answers on this topic

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Read full review

Intuit

It's a payroll software with decent customer support readily available and direct integration with my accounting tools. This made it a prime fit for me, and made payment and tax reporting relatively simple, and errors readily correctable. It does not have time tracking, and I still believe that this software is overpriced, but it's the best fit for me right now.
Read full review

Scalability

BambooHR

There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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Intuit

No answers on this topic

Return on Investment

BambooHR

  • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
  • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
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Intuit

  • Positive: Less of a learning curve to train payroll accountants, as they are already familiar with using Intuit. Also, in general there are a larger pool of candidates who know this system than many of the other "niche" lesser known payroll products.
  • Positive: More options to choose from depending on the level of service needed. For example, there is a Full Service offering if needed. This might apply to an organization that doesn't have the resources available or an internal person who has the time/bandwidth to handle the entire company's payroll. Thus, it is possible to cherry pick the level of service needed depending on the type of company/situation.
  • Positive: Good audit trail. This can be extremely important and cost efficient when a business is going through an external audit by an outside CPA firm and the payroll accounting function is undergoing testing (ie. less time required by the external auditor would likely lower their bill for their services).
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