Barracuda Forensics and Incident Response vs. Darktrace

The Barracuda Forensics and Incident Response is best suited as an addition to the Barracuda Sentinel. After Barracuda Sentinel discovers a phishing email or account takeover, the Barracuda Forensics and Incident Response allows you to quickly dive into the details of the email(s) to determine if the email is legitimate or not. It does a very good job finding and deleting any and all emails related to the attack.

Incentivized

Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.

Incentivized

• Easy user interface
• Simple application with 2 tasks only
• Integrated in the Barracuda Total Email Security Suite

Incentivized

• Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
• Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
• Darktrace comes with it autonomous AI model detection and responses capabilities.
• Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.

• If you own the total security suite, the use of the app becomes less important
• It would be nice to post a mail yourself in order to delete this mail from other mailboxes. If possible, it is not clear how to do this.

Incentivized

• There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.

Incentivized

It's a powerfull product that help administrators to provide email security to our organization.

Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.

They're improving the product releasing continuous updates and have mobile phone app to manage it.

Incentivized

The dashboard is intuitive and easy to use. One can create a remediation in a minute and have it deployed to remove a threatening email(s) in minutes, instead of hours, across your Exchange network.

Incentivized

Darktrace comes with a simple usability interface with easy navigation and organisation.

Barracuda has always been known for its support team. I have experienced that if you ever have any questions, issues, or problems with any of the Barracuda software, their support team is always available to help resolve your issue.

Incentivized

Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.

Incentivized

We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.

Incentivized

• It provides a uniform way of reporting bad mail.
• Without scripting knowledge, you can eliminate bad mail from users mailboxes.

Incentivized

• One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
• If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
• You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.

Incentivized