Barracuda Impersonation Protection vs. KnowBe4 PhishER/PhishER Plus

I am not sure how I can put this any more clearly, until we deployed this product we were swamped by phishing and spear-phishing attacks. After testing the free version, I had all the info I needed to sell this to my boss; the product ID'd users and it started blocking attempts. I walked in with a stack of 60+ blocks and told my boss, "we need this." She agreed to pay for it and overnight our phishing and spear-phishing attempts dropped by 75%+. From where we were, to where we are now, with the AI learning our users and our environment, these attempts have dropped by 90-95%+. An amazing product.

I have been able to create customized simulated phishing campaigns that are really testing our users ability to "spot the fake." That coupled with the training campaigns that are included make it much more likely that our users will be better prepared to protect our organization by being able to recognize common industry threats, and brings awareness to less common threats that are out there. I love that they have a shared folder full of relevant, recent real-world scams that we can choose from to train our user base.

Incentivized

• Capturing targeted phishing attacks
• Capturing spoofed addresses - emails purporting to be from the CEO but using a Gmail account.

Incentivized

• Analysis and classification of phishing emails using machine learning
• Response to reporting users with personalised emails template
• Automatic response and actions using integration with Microsoft
• Good dashboard with reporting and KPI
• Integration with others product to improve scan and analysis
• It improves users' security awareness and behavior as receiving an immediate response with the analysis result improves the ability to recognize a phishing email

Incentivized

• Small company's don't really benefit from the AI
• It would be great if some more rule intelligence could be added.

Incentivized

• Enhancing the automated response capabilities, such as directly initiating remediation processes or integrating with other cybersecurity tools, could further streamline the threat management process.
• Implementing a feedback system where users can be informed about the outcome of their reported emails might encourage more proactive engagement.
• the reporting tool is not as streamlined on mobile devices as it is on desktops. Enhancing mobile functionality would be beneficial

Incentivized

We've had the product for 2-years now, I am not going back to where I was when I wasn't using this.

Phish ER has reduced the time my team and I spend on reported emails by over 80%. With the volume of emails reported and a small team this is a must have.

Extremely easy to use. You can easily review and decide how to handle phishing email attacks.

Incentivized

The configuration is a bit complicated, but easy once you get the hang of it. Once configured, it is easy to manage our malicious emails that are reported by our staff.

Incentivized

until now, i haven't encountered any problem.

Incentivized

no delays seen.

Incentivized

Support from Barracuda, in all departments, has been exceptional. They are quick to respond, they are attentive and they have been courteous. I have nothing but the best things to say about their staff. My only issue is that their ticketing system needs to better identify a cloud user versus a physical hardware user.

Support has been easy to get along with and easy to understand.

Incentivized

It was "stupid easy" from the technical side.

Work with support or rep for some basic steps, the rest is pretty straight foward.

Incentivized

We have been a long-standing customer of Barracuda Backups Cloud to Cloud and Main Backups so this was a logical extension of what we had already been doing and the positive results we had been receiving on the other products

Incentivized

KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting them and the reporting technique is very simple, just clicking on the Phish Alert Button and the email will be directly reported to the KnowBe4 PhishER dashboard. KnowBe4 PhishER dashboard is a very good example of centralized dashboard where you can find all things related to that reported email.

Incentivized

It is 1 setting for your environment. so flexibility is low (but not necessary). I have not yet noticed any delays due to sentinel

Incentivized

• Reducing the risk of a user inadvertently responding to a malicious email

Incentivized

• It has greatly increased phishing / security awareness by our staff by having a designated button & process for reporting phishing emails
• It provides greater protection through the ability to delete emails from multiple recipients even if not all of them reported the email
• It saves time for me to have to evaluate whether or not an email reported is a real threat through the ML/AI/VirusTotal scores

Incentivized