What users are saying about
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Top Rated
971 Ratings
15 Ratings

Basecamp

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Top Rated
971 Ratings
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Score 8.1 out of 100
15 Ratings
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Score 9 out of 100

Likelihood to Recommend

Basecamp

We used this at a creative digital agency. There were many clients, and Basecamp was very reliable and effective at keeping everything organized and clear. Each project dashboard makes it easy to see upcoming deadlines, checking or submitting recent progress updates, and keeping detailed to-do lists. You also have message board and chat features making communication an important feature that is optimized even for remote employees.
Anthony Burke | TrustRadius Reviewer

Bubble PPM

No stage gate or portfolio reporting solution can overcome poor input data. The organization has to be willing to commit to consistent and rigorous updates of the information, or the reporting becomes useless. From what I've seen of competitive systems, Bubble Innovator is the easiest to use in this regard, so the excuse of not having good data because it's painful to upload or cumbersome to retrieve goes away. And the ease with which you can produce customized reports allows you to immediately find the gaps and weak points in your data, and take action to address them. That's not to say that every report and function in Bubble Innovator is perfect. But the close collaboration and responsiveness of the Bubble Innovation team has made it relatively easy to triage, prioritize, and implement improvements along the way.
Matt Parsons | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.9
Bubble PPM
Task Management
Basecamp
8.4
Bubble PPM
Resource Management
Basecamp
7.9
Bubble PPM
Gantt Charts
Basecamp
7.3
Bubble PPM
Scheduling
Basecamp
7.4
Bubble PPM
Workflow Automation
Basecamp
7.7
Bubble PPM
Team Collaboration
Basecamp
8.8
Bubble PPM
Support for Agile Methodology
Basecamp
7.5
Bubble PPM
Support for Waterfall Methodology
Basecamp
7.9
Bubble PPM
Document Management
Basecamp
8.1
Bubble PPM
Email integration
Basecamp
8.0
Bubble PPM
Mobile Access
Basecamp
7.9
Bubble PPM
Timesheet Tracking
Basecamp
7.9
Bubble PPM
Change request and Case Management
Basecamp
8.3
Bubble PPM
Budget and Expense Management
Basecamp
8.0
Bubble PPM

Professional Services Automation

Basecamp
7.7
Bubble PPM
Quotes/estimates
Basecamp
8.3
Bubble PPM
Invoicing
Basecamp
7.8
Bubble PPM
Project & financial reporting
Basecamp
7.7
Bubble PPM
Integration with accounting software
Basecamp
7.0
Bubble PPM

Pros

Basecamp

  • Allows for the creation of groups of To Do's under one project.
  • The Activity Feed allows for a great overview of what's happening to be able to quickly see where things are
  • Anyone can create a to do and assign it to anyone, so people are empowered to take ownership over projects.
  • Is pretty easy and straightforward to get started and creating To Do's and Projects
Jessica Meadows Rich | TrustRadius Reviewer

Bubble PPM

  • Bubble Innovator is a tremendous visualization tool. The entire organization can quickly see where projects are in the stage-gate process.
  • Bubble Innovator became a key part of our strategic process for new product revenue projections. Utilizing Bubble Innovator as a portfolio management tool allows us to quickly output new product revenue projections for our strategic planning process.
  • Bubble Innovator is highly flexible. We are able to adapt it to our particular needs at different sites. This adaptability also allows us to utilize information to support other business processes.
Anonymous | TrustRadius Reviewer

Cons

Basecamp

  • What I don't like about Basecamp is that it feels like you are using an old product. All the other productivity tools I use have a slick modern interface. Basecamp just feels outdated in that regard. The user interface hasn't been updated in years and you can really notice it.
Nicolas Costa Ossa | TrustRadius Reviewer

Bubble PPM

  • Development of custom functionality, and redefining 'standard' options for the software. As Bubble grows and their customer base increases there will be opportunity for this, at present development projects can be slow and expensive. However the standard software options are excellent, but as processes evolve within organisations the flexibility to evolve the software could be made simpler.
Emma Winter | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
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Patrick Barrett | TrustRadius Reviewer

Bubble PPM

Bubble PPM 9.1
Based on 3 answers
The business has been extremely satisfied with Bubble Innovator and is in support of rolling this tool out to our other businesses within the overall franchise.
Douglas Raymond | TrustRadius Reviewer

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
It's a good tool, very user-friendly and very affordable, but there are just better systems out there that allow more customization and reporting to get you what you need. This could still be a great tool for some organizations if their needs are fairly simple and the budget is more of the main challenge.
Jared DeLong | TrustRadius Reviewer

Bubble PPM

Bubble PPM 8.2
Based on 1 answer
The user interface is highly visual and simple. Literally within 10-15 minutes of my introduction to the software, I was up and running. Of course, deeper capabilities become apparent after additional use, but the basic functionality is very simple to grasp. Where there are consistent challenges reported by multiple users, the Bubble Innovation team is quick to connect and put plans in place to address the challenges.
Matt Parsons | TrustRadius Reviewer

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 5 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Bubble PPM

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.4
Based on 28 answers
We have never called or emailed a representative in customer support. While signing up in Base camp, I did review the training materials available to all new users. It was helpful in navigating through the tool. I also used the online help when I was not able to find information.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer

Bubble PPM

Bubble PPM 9.1
Based on 4 answers
Outstanding response times, and solutions to issues requiring support are quickly implemented. For bigger issues or longer term developments, Bubble happily takes the time to meet in person and discuss requirements to drive detailed solutions.
Emma Winter | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Bubble PPM

Bubble PPM 8.1
Based on 4 answers
The number of variables made this extremely challenging (org changes, stage gate harmonization, pipeline prioritization, and new governance model). I think the implementation was handled very well in spite of this, and managed to deliver on time and on budget.
Matt Parsons | TrustRadius Reviewer

Alternatives Considered

Basecamp

I've used Evernote in similarly collaborative projects, but it always comes up short in collaborating in more creative and innovate ways. For example, Basecamp provides access to more robust things (like Gantt charts) and more advanced project management tools, but Evernote didn't have anything of the sort. Simply to-do lists, that could be assigned. But you're never notified when changes are made like you are with Basecamp
Kelsie Hamilton | TrustRadius Reviewer

Bubble PPM

We found Innovator provided all the functionality we required in a lightweight solution that was easy to configure to our processes, provided benefits to almost all those who accessed it with little or no training. Other systems may offer more depth of functionality but this makes them more cumbersome to use and requires more training of users. Innovator also offers a more transparent cost structure - you can immediately see what it will cost as all the functionality is automatically available within the price
Neville Turner | TrustRadius Reviewer

Return on Investment

Basecamp

  • Basecamp has allowed us to work better with third party vendors or suppliers on projects by providing more transparency and in return have seen quicker response times when tasks are relying on one team or the other.
  • The costs are low but they do not outweigh the benefit to use Basecamp as an internal system for project management.
  • The time saved on avoiding wasted meetings for simple updates has been more than beneficial on a time management perspective.
Craig Lockley | TrustRadius Reviewer

Bubble PPM

  • With financials being included in each SKU, it has lead us to be more finance focused and aware of what projects are more profitable than others.
  • It has given us a better oversight of what everyone is working on and the SKUs in our portfolio - allowed us to allocate resources more efficiently.
Laura Sew Hoy | TrustRadius Reviewer

Screenshots

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bubble PPM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Basecamp
8.2
Bubble PPM
8.9

Likelihood to Renew

Basecamp
10.0
Bubble PPM
9.1

Usability

Basecamp
7.8
Bubble PPM
8.2

Reliability and Availability

Basecamp
10.0
Bubble PPM

Performance

Basecamp
7.3
Bubble PPM

Support Rating

Basecamp
8.4
Bubble PPM
9.1

Online Training

Basecamp
5.0
Bubble PPM

Implementation Rating

Basecamp
7.7
Bubble PPM
8.1

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