What users are saying about
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Top Rated
1062 Ratings
19 Ratings

Basecamp

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Top Rated
1062 Ratings
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Score 8.3 out of 100
19 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Unanet

Unanet is a great system and has really helped our managers gain more insight to their projects. We have faster timesheet completion rates which leads to faster billing. We have been very happy with the system but there are some trial and error scenarios where it takes us some time to actually get the data needed or use the system the way we need it to be utilized. Thankfully they do have a great support staff that assists with issues as they arise.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Unanet
8.5
Task Management
Basecamp
8.2
Unanet
7.3
Resource Management
Basecamp
7.8
Unanet
7.3
Gantt Charts
Basecamp
7.5
Unanet
8.0
Scheduling
Basecamp
8.1
Unanet
8.2
Workflow Automation
Basecamp
7.0
Unanet
7.3
Team Collaboration
Basecamp
8.5
Unanet
8.4
Support for Agile Methodology
Basecamp
7.5
Unanet
9.9
Support for Waterfall Methodology
Basecamp
8.0
Unanet
10.0
Document Management
Basecamp
7.9
Unanet
9.1
Email integration
Basecamp
7.8
Unanet
8.2
Mobile Access
Basecamp
8.4
Unanet
9.1
Timesheet Tracking
Basecamp
7.3
Unanet
9.1
Change request and Case Management
Basecamp
7.6
Unanet
9.1
Budget and Expense Management
Basecamp
7.8
Unanet
8.6

Professional Services Automation

Basecamp
7.7
Unanet
8.6
Quotes/estimates
Basecamp
8.0
Unanet
8.9
Invoicing
Basecamp
7.2
Unanet
8.2
Project & financial reporting
Basecamp
7.9
Unanet
8.2
Integration with accounting software
Basecamp
7.6
Unanet
9.1

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Unanet

  • The time keeping component works well. It gives a level of confidentiality we did not have in our previous home grown system.
  • We are able to set up projects based on a number of criteria, allowing us to differentiate for reporting purposes.
  • We can easily import billing information into our Financial system from Unanet, when previously we would manually enter this information.
Anonymous | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Unanet

  • Would like to be able to search for users by first name as well as last name.
  • Would like to be able to modify save and share some of the canned reports.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Unanet

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Unanet

No score
No answers yet
No answers on this topic

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Unanet

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.4
Based on 29 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Unanet

Unanet 9.1
Based on 2 answers
The support of Unanet is incredible, A simple email to their support team always gets a response in less than 24 hours and is really solutions focused. Unanet support is the best out there- guaranteed
Tiffany Reid | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Unanet

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Unanet

We were used to Deltek's Costpoint from the prior company and Unanet is far easier to use for users, accounting personnel, project managers, and corporate managers. Continuous enhancements lead us to believe that Unanet will be even better in meeting our needs.
Robert Tamaru | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Unanet

  • Increased employee efficiency - less back end work for incorrect submissions.
  • Better results with profit analysis of profits on an ongoing basis.
Anonymous | TrustRadius Reviewer

Screenshots

Basecamp

Unanet

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Unanet

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Unanet Editions & Modules

Additional Pricing Details

Rating Summary

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