Likelihood to Recommend I would definitely recommend using Basware Purchase to Pay in your organization, it handles high amounts of invoices efficiently and you can perform your work with ease. I am acting as a Basware superuser in my team so I know this software thoroughly and it rarely gives any issues, even errors are described in a clear way so the user knows what needs to be resolved/what is missing.
Read full review Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
Read full review Pros It's easy to process invoices in a very short amount of time due to the fact that you can save your frequently used fields as favorites The system is extremely easy to use as there are only a few steps required for complete processing of invoices The ability to create and save templates of commonly used coding makes coding of invoices is fast and easy Often times no interaction is even needed for invoice processing as received items and POs will match up on the back end with no intervention Read full review The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots. The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform. Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease. Read full review Cons Once you cancel the document in "cancellation queue" it cannot be restored or viewed. Sometimes but relatively rarely the program opens slowly. In rare instances the program freezes and needs to be restarted. Read full review We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%. Having a connectors with a workflow tool would be helpful where people can validate and approve the output. More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization. Read full review Likelihood to Renew We will continue using product and continue renewing as it is widely used product and it has been well adapted by users in our organization. The product is expensive but we will use it. Hopefully the product bugs will be fixed in future and they will provide more HA architecture feather for Basware.
Read full review Cost of Kofax is high, however the cost to benefit scenarios always pay off.
Read full review Usability It's good.
Read full review Support Rating Haven't really used their support yet
Read full review Alternatives Considered Basware was not my selection as I was not with the company at the time. It was easy to learn and we have maintained a good working relationship with Basware. It is a very good way to process the workflow of invoices from start to finish
Read full review Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
Read full review Return on Investment faster processing of invoices due to short step process it's user friendly so not much training is needed to use the system templates and favorites decreases time spent Read full review We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record. Read full review ScreenShots