Benefitfocus vs. Group Dynamic

It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.

Incentivized

It really comes down to the fact that it is easy to use for our employees and that makes my job easier.

Incentivized

• Enrollment Reports
• Customer Service
• File Feed Setup

Incentivized

• Their mobile app makes it easy for FSA reimbursements to the end user. Snap a shot of the EOB with your phone and upload it for payment.
• They have push reporting that makes the accounting process simple to reconcile.
• HRA claims only require a receipt and one form submited via fax or email to get paid.

Incentivized

• Great at selling their product but not keeping their promises.
• Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
• They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.

Incentivized

• I would like to see a mobile app for the HRA process.
• Adding in a field for the date and reason of job separation with a confirmation of some sort instead of an email/messaging type method would be more user friendly.

Incentivized

Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.

Incentivized

• It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
• Bad impression on the benefits team to implement a program that didn't deliver.

Incentivized

• Group Dynamic has taken the burden of record keeping and compliance out of our hands and has cut our risk of audit penalties to zero.

Incentivized