What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
29 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Patriot Software

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Payroll Management

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    8.3

    Patriot Software

    83%
    Patriot Software ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    9.4
    94%
    15 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.2
    82%
    5 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Direct deposit files

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    8.5
    85%
    13 Ratings

    Reimbursement management

    N/A
    0 Ratings
    7.0
    70%
    6 Ratings

    Attribute Ratings

    • Patriot Software is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.7

    BenefitMall PayFocus

    87%
    3 Ratings
    9.3

    Patriot Software

    93%
    20 Ratings

    Likelihood to Renew

    BenefitMall PayFocus

    N/A
    0 Ratings
    9.0

    Patriot Software

    90%
    1 Rating

    Usability

    BenefitMall PayFocus

    N/A
    0 Ratings
    9.2

    Patriot Software

    92%
    10 Ratings

    Support Rating

    BenefitMall PayFocus

    N/A
    0 Ratings
    9.1

    Patriot Software

    91%
    10 Ratings

    Likelihood to Recommend

    BenefitMall

    If you are new to payroll processing, start here. It is easy to use and you will be able to use it without a problem.
    Read full review

    Patriot Software

    Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

    Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
    Read full review

    Pros

    BenefitMall

    • Easy to use
    • Making adjustments is a breeze
    • Allows custom adjustments
    Read full review

    Patriot Software

    • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
    • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
    • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
    Read full review

    Cons

    BenefitMall

    • So far I see no disadvantages
    • I suppose they could offer health insurance group coverage as their competitors do but I did not find any cost advantage when we had it priced out with another system
    • The submit timeline is sometimes a problem because I need to submit at EST and that puts pressure on me to have done by 1 or 2 pm AZT.
    Read full review

    Patriot Software

    • Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
    • Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
    • Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
    • Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
    Read full review

    Pricing Details

    BenefitMall PayFocus

    Starting Price

    Editions & Modules

    BenefitMall PayFocus editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Patriot Software

      Starting Price

      $10 per month

      Editions & Modules

      Patriot Software editions and modules pricing
      EditionModules
      Basic Payroll$10/mo + $4 per employee/contractor1
      Full Service Payroll$30/mo + $4 per employee/contractor2
      Accounting Basic$15/mo (unlimited use)3
      Accounting Premium$25/mo (unlimited use)4

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file your federal, state, and local payroll taxes on your behalf. With full-service payroll, your end-of-the-year payroll tax filing is included at no extra charge! Print W2s on 8 x 1/2 x 11 plain white office paper to hand to your employees, or post to the free employee portal. Also, we offer free direct deposit.

      Likelihood to Renew

      BenefitMall

      No answers on this topic

      Patriot Software

      It works well because it is cheap for us.
      Read full review

      Usability

      BenefitMall

      No answers on this topic

      Patriot Software

      I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
      Read full review

      Support Rating

      BenefitMall

      No answers on this topic

      Patriot Software

      Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
      Read full review

      Alternatives Considered

      BenefitMall

      There was no place for me to track and store employees information. No HR back up. I had to email all the names and hours to my rep and hope I didn't forget anyone.
      Read full review

      Patriot Software

      I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use. I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
      Read full review

      Return on Investment

      BenefitMall

      • Great ROI. Allows me to save significant time.
      Read full review

      Patriot Software

      • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
      • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
      • Through the online portal, I can easily track year-to-date taxes my company has paid.
      Read full review

      Screenshots

      Add comparison