What users are saying about
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126 Ratings

Bill.com

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126 Ratings
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Score 7.4 out of 100
96 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Bill.com

It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Anonymous | TrustRadius Reviewer

Financial Edge NXT

I think FENXT is well suited for medium to large sized organizations who are willing to make an investment in their systems. I do not feel this would be worthwhile for small organizations or ones who do not prioritize their database systems.
Brandon Mand | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Bill.com
Financial Edge NXT
7.3
Pay calculation
Bill.com
Financial Edge NXT
4.9
Direct deposit files
Bill.com
Financial Edge NXT
5.2
Salary revision and increment management
Bill.com
Financial Edge NXT
10.0
Reimbursement management
Bill.com
Financial Edge NXT
9.1

Customization

Bill.com
Financial Edge NXT
7.8
API for custom integration
Bill.com
Financial Edge NXT
8.6
Plug-ins
Bill.com
Financial Edge NXT
7.0

Security

Bill.com
Financial Edge NXT
9.3
Single sign-on capability
Bill.com
Financial Edge NXT
9.1
Role-based user permissions
Bill.com
Financial Edge NXT
9.5

Reporting & Analytics

Bill.com
Financial Edge NXT
8.6
Dashboards
Bill.com
Financial Edge NXT
7.7
Standard reports
Bill.com
Financial Edge NXT
9.1
Custom reports
Bill.com
Financial Edge NXT
9.1

General Ledger and Configurable Accounting

Bill.com
Financial Edge NXT
8.4
Accounts payable
Bill.com
Financial Edge NXT
9.1
Accounts receivable
Bill.com
Financial Edge NXT
7.0
Cash management
Bill.com
Financial Edge NXT
9.1
Bank reconciliation
Bill.com
Financial Edge NXT
9.1
Expense management
Bill.com
Financial Edge NXT
9.5
Time tracking
Bill.com
Financial Edge NXT
6.4
Fixed asset management
Bill.com
Financial Edge NXT
9.1
Multi-currency support
Bill.com
Financial Edge NXT
7.9
Multi-division support
Bill.com
Financial Edge NXT
9.1
Regulations compliance
Bill.com
Financial Edge NXT
10.0
Electronic tax filing
Bill.com
Financial Edge NXT
5.2
Self-service portal
Bill.com
Financial Edge NXT
9.1

Order Management

Bill.com
Financial Edge NXT
6.0
Pricing
Bill.com
Financial Edge NXT
6.5
Credit card processing
Bill.com
Financial Edge NXT
10.0
Cost of goods sold
Bill.com
Financial Edge NXT
1.4

Pros

Bill.com

  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Anonymous | TrustRadius Reviewer

Financial Edge NXT

  • Data entry is much easier with NXT especially for accounts payable
  • Reporting is fantastic with the ability to drill down in the reports to the detail and to export reports in more consistent formats (PDF, Excel)
  • Bank reconciliation is a breeze with the cash management capabilities
Pamela Wittmayer | TrustRadius Reviewer

Cons

Bill.com

  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Anonymous | TrustRadius Reviewer

Financial Edge NXT

  • The dashboards need to be imported onto company website for board review
  • The financial reports generated within the program should be as appealing (not so canned) to the ones we have to format in excel
  • Implementation costs could be a lot less
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bill.com

Bill.com 8.9
Based on 13 answers
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Bill Aiton | TrustRadius Reviewer

Financial Edge NXT

Financial Edge NXT 7.8
Based on 3 answers
There aren't too many non-profit specific financial/accounting software solutions available. Even so, Financial Edge NXT meets the needs of our staff and allows us to operate efficiently.
Gregory Seay, CMA, CPA | TrustRadius Reviewer

Usability

Bill.com

Bill.com 1.0
Based on 6 answers
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Tina Gregory | TrustRadius Reviewer

Financial Edge NXT

Financial Edge NXT 5.5
Based on 1 answer
Still needs development to match the old client server version
Michael Downs | TrustRadius Reviewer

Reliability and Availability

Bill.com

Bill.com 8.3
Based on 12 answers
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Anonymous | TrustRadius Reviewer

Financial Edge NXT

No score
No answers yet
No answers on this topic

Performance

Bill.com

Bill.com 10.0
Based on 4 answers
pretty fast usually
Anonymous | TrustRadius Reviewer

Financial Edge NXT

No score
No answers yet
No answers on this topic

Support Rating

Bill.com

Bill.com 7.4
Based on 31 answers
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that.I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
Anonymous | TrustRadius Reviewer

Financial Edge NXT

Financial Edge NXT 10.0
Based on 5 answers
Excellent support given by people who fully understand the system and your question. Multiple channels to access support, and an easy-to-use tracking system for support requests. No language barriers, and people unafraid to admit they don't know the answer. If followup is needed, they get back to me when they say they will, and they keep after a problem until it's resolved. I LOVE BLACKBAUD's SUPPORT!
Susan Cornforth | TrustRadius Reviewer

Online Training

Bill.com

Bill.com 9.0
Based on 2 answers
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Tina Gregory | TrustRadius Reviewer

Financial Edge NXT

No score
No answers yet
No answers on this topic

Implementation Rating

Bill.com

Bill.com 8.0
Based on 10 answers
I heard from my leadership that it went very well.
Anonymous | TrustRadius Reviewer

Financial Edge NXT

Financial Edge NXT 6.4
Based on 2 answers
From an IT perspective, read up on the user setup integrated with the DB View
Michael Downs | TrustRadius Reviewer

Alternatives Considered

Bill.com

It's more flexible and affordable than Expensify and QB online. It allows a more novice user to understand and manage the backend of the platform. It costs less for growing companies since you don't have to sign a long contract. Its similar in flexibility of payments to PayPal but it's more professional and has more reporting and AR features
Sura Hart | TrustRadius Reviewer

Financial Edge NXT

I have used other products such as Banner at previous jobs. When I came to my current job, they already had Financial Edge in place. It was easy to learn and more user-friendly than Banner and other programs I had previously used. We converted to Financial Edge NXT shortly after I started working there. The advantages of Financial Edge NXT are a great benefit.
Tracy Spence | TrustRadius Reviewer

Return on Investment

Bill.com

  • Prior to bill.com, we received the mail for our clients, cut the checks for their bills, and physically mailed them. It's was tedious for us, and there was no cloud storage for these documents. Now that we have bill.com, we have saved HOURS of time on processing bills. It also allows all of our remote staff to process bills easily.
  • Bill.com has made keeping up with Accounts Payable for our clients so simple. Because it automatically integrates with Quickbooks Online, we don't have to spend time applying payments against bills in the software - Bill.com takes care of all of that for us. This gives our employees time back to focus on serving our clients in other capacities.
Alicia Gates, CPA | TrustRadius Reviewer

Financial Edge NXT

  • Positive impact on our desire to 'modernize' (i.e. getting a system that looks and feels more contemporary than our previous accounting systems).
  • Generally positive impact in our ability to streamline or simplify some of our accounting processes that took longer in our previous accounting system.
  • Negative cost impact in that we pay much more for NXT than our old system. In retrospect it may not have been worth it to pay for 'NXT', and we might have just gone with the database view, as that is perfectly suitable. But admittedly I am not sure about the pricing difference.
Anonymous | TrustRadius Reviewer

Screenshots

Bill.com

Pricing Details

Bill.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bill.com Editions & Modules

Edition
Essentials$391
Team$491
Corporate$691
EnterpriseCustom Pricing
  1. per user/per month
Additional Pricing Details

Financial Edge NXT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Financial Edge NXT Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bill.com
6.3
Financial Edge NXT
8.1

Likelihood to Renew

Bill.com
8.9
Financial Edge NXT
7.8

Usability

Bill.com
1.0
Financial Edge NXT
5.5

Reliability and Availability

Bill.com
8.3
Financial Edge NXT

Performance

Bill.com
10.0
Financial Edge NXT

Support Rating

Bill.com
7.4
Financial Edge NXT
10.0

Online Training

Bill.com
9.0
Financial Edge NXT

Implementation Rating

Bill.com
8.0
Financial Edge NXT
6.4

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