What users are saying about
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180 Ratings

Bill.com

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180 Ratings
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Score 7.3 out of 100
6 Ratings
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Score 8 out of 100

Attribute Ratings

  • Fourth Procurement and Inventory is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

5.4

Bill.com

54%
60 Ratings
7.4

Fourth Procurement and Inventory

74%
4 Ratings

Likelihood to Renew

8.9

Bill.com

89%
13 Ratings

Fourth Procurement and Inventory

N/A
0 Ratings

Usability

1.0

Bill.com

10%
6 Ratings

Fourth Procurement and Inventory

N/A
0 Ratings

Availability

8.3

Bill.com

83%
12 Ratings

Fourth Procurement and Inventory

N/A
0 Ratings

Performance

10.0

Bill.com

100%
4 Ratings

Fourth Procurement and Inventory

N/A
0 Ratings

Support Rating

2.6

Bill.com

26%
31 Ratings
7.5

Fourth Procurement and Inventory

75%
8 Ratings

Online Training

9.0

Bill.com

90%
2 Ratings

Fourth Procurement and Inventory

N/A
0 Ratings

Implementation Rating

8.0

Bill.com

80%
10 Ratings

Fourth Procurement and Inventory

N/A
0 Ratings

Ease of integration

10.0

Bill.com

100%
1 Rating

Fourth Procurement and Inventory

N/A
0 Ratings

Likelihood to Recommend

Bill.com

It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
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HotSchedules and Fourth

The product is user-friendly in automating the tasks, managing the master data through central purchasing, and creating custom reports. It lacks certain basic functionalities like a record of wastages, sending automated emails confirming if the automatic tasks (scheduled tasks) have been completed or not, and the ability to automate the nutrition information, etc.
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Pros

Bill.com

  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
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HotSchedules and Fourth

  • The 'stock management' tab on the home screen is of particular use when keeping tabs on incoming deliveries into the restaurant.
  • The option to open and close your stock period is great as you have the chance to edit your stock at a moment's notice.
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Cons

Bill.com

  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
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HotSchedules and Fourth

  • It would help massively to see via Enterprise and menu items what ones are no longer active, to keep the data tidy.
  • When you take purchase reports from Enterprise and select to organise them by category, show the name of the category on the actual report download.
  • Quick and easy upload/download of supplier products for correcting prices, descriptions, prices in bulk.
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Pricing Details

Bill.com

Starting Price

$45 per month

Editions & Modules

Bill.com editions and modules pricing
EditionModules
Essentials$451
Team$552
Corporate$793
EnterpriseCustom Pricing4

Footnotes

  1. per user/per month
  2. per user/per month
  3. per user/per month
  4. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Fourth Procurement and Inventory

Starting Price

Editions & Modules

Fourth Procurement and Inventory editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Bill.com

    While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
    Read full review

    HotSchedules and Fourth

    No answers on this topic

    Usability

    Bill.com

    Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
    Read full review

    HotSchedules and Fourth

    No answers on this topic

    Reliability and Availability

    Bill.com

    The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
    Read full review

    HotSchedules and Fourth

    No answers on this topic

    Performance

    Bill.com

    pretty fast usually
    Read full review

    HotSchedules and Fourth

    No answers on this topic

    Support Rating

    Bill.com

    I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
    Read full review

    HotSchedules and Fourth

    Too long to get an answer.
    Read full review

    Online Training

    Bill.com

    The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
    Read full review

    HotSchedules and Fourth

    No answers on this topic

    Implementation Rating

    Bill.com

    I heard from my leadership that it went very well.
    Read full review

    HotSchedules and Fourth

    No answers on this topic

    Alternatives Considered

    Bill.com

    top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
    Read full review

    HotSchedules and Fourth

    No answers on this topic

    Return on Investment

    Bill.com

    • Prior to bill.com, we received the mail for our clients, cut the checks for their bills, and physically mailed them. It's was tedious for us, and there was no cloud storage for these documents. Now that we have bill.com, we have saved HOURS of time on processing bills. It also allows all of our remote staff to process bills easily.
    • Bill.com has made keeping up with Accounts Payable for our clients so simple. Because it automatically integrates with Quickbooks Online, we don't have to spend time applying payments against bills in the software - Bill.com takes care of all of that for us. This gives our employees time back to focus on serving our clients in other capacities.
    Read full review

    HotSchedules and Fourth

    • Procurement: Integrating some of the key suppliers with Trade Simple has saved labour hours.
    • Integration: GL Integrations have increased the efficiency and quality of data.
    Read full review

    Screenshots

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