What users are saying about
184 Ratings
184 Ratings
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Score 4.8 out of 100
244 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Birst

Birst is well suited for an organization looking for a cloud-hosted analytics solution that is contained within one package. It is able to connect to a very wide variety of different data sources, and has options for either light or involved ETL procedures, depending on the users experience with preparing data. As with any BI project, it would not be suitable for an organization where there is no dedicated team to maintain and manage the project.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

MSTR is great for any organization that is looking for a way to deliver complicated data in an uncomplicated way. From business teams to marketing and finance, several departments benefit from using MSTR to keep track of KPIs enabling teams to make optimizations along the way. MSTR provides great visual representations of data enabling team members to distill thousands of data points into easily digestible charts and graphs
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Birst
7.6
MicroStrategy Analytics
6.9
Pixel Perfect reports
Birst
7.8
MicroStrategy Analytics
6.6
Customizable dashboards
Birst
7.9
MicroStrategy Analytics
7.4
Report Formatting Templates
Birst
7.1
MicroStrategy Analytics
6.6

Ad-hoc Reporting

Birst
7.0
MicroStrategy Analytics
6.9
Drill-down analysis
Birst
6.7
MicroStrategy Analytics
7.0
Formatting capabilities
Birst
7.6
MicroStrategy Analytics
7.5
Integration with R or other statistical packages
Birst
6.1
MicroStrategy Analytics
6.2
Report sharing and collaboration
Birst
7.5
MicroStrategy Analytics
6.8

Report Output and Scheduling

Birst
8.1
MicroStrategy Analytics
6.8
Publish to Web
Birst
8.7
MicroStrategy Analytics
6.4
Publish to PDF
Birst
8.0
MicroStrategy Analytics
7.7
Report Versioning
Birst
7.4
MicroStrategy Analytics
7.5
Report Delivery Scheduling
Birst
8.3
MicroStrategy Analytics
6.8
Delivery to Remote Servers
Birst
MicroStrategy Analytics
5.7

Data Discovery and Visualization

Birst
7.0
MicroStrategy Analytics
7.4
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.4
MicroStrategy Analytics
7.0
Location Analytics / Geographic Visualization
Birst
7.7
MicroStrategy Analytics
6.8
Predictive Analytics
Birst
5.8
MicroStrategy Analytics
8.6

Access Control and Security

Birst
8.1
MicroStrategy Analytics
7.2
Multi-User Support (named login)
Birst
8.8
MicroStrategy Analytics
7.2
Role-Based Security Model
Birst
8.0
MicroStrategy Analytics
7.4
Multiple Access Permission Levels (Create, Read, Delete)
Birst
7.4
MicroStrategy Analytics
7.0
Single Sign-On (SSO)
Birst
MicroStrategy Analytics
7.4

Mobile Capabilities

Birst
7.9
MicroStrategy Analytics
7.3
Responsive Design for Web Access
Birst
8.4
MicroStrategy Analytics
6.3
Dedicated iOS Application
Birst
8.3
MicroStrategy Analytics
8.3
Dedicated Android Application
Birst
7.2
MicroStrategy Analytics
8.1
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.6
MicroStrategy Analytics
6.3

Application Program Interfaces (APIs) / Embedding

Birst
MicroStrategy Analytics
8.2
REST API
Birst
MicroStrategy Analytics
7.4
Javascript API
Birst
MicroStrategy Analytics
8.1
iFrames
Birst
MicroStrategy Analytics
8.5
Java API
Birst
MicroStrategy Analytics
8.6
Themeable User Interface (UI)
Birst
MicroStrategy Analytics
8.4
Customizable Platform (Open Source)
Birst
MicroStrategy Analytics
8.1

Pros

Birst

  • Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems.
  • Birst is making inroads towards a more modern UI.
Sean Keesler | TrustRadius Reviewer

MicroStrategy Analytics

  • They sell the product well, and make promises you will actually believe
  • "checks the box" for most features a company would need. Doesn't actually deliver them though
  • They answer the phone in a timely manner. Can't answer your questions or provide support, but the queue time isn't bad
  • They have online documentation. It's not up to date, and likely doesn't reflect the version of software you are using, but hey... they can point to it.
Jeff Harris | TrustRadius Reviewer

Cons

Birst

  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

  • The graph options are not as robust as an Excel user might want.
  • The metadata layer can sometimes be slower, and it takes a long time for reports to run.
  • Viewing the data feed entered can be cumbersome at times, in terms of validation with reports.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Birst

Birst 9.0
Based on 36 answers
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Brian Flood | TrustRadius Reviewer

MicroStrategy Analytics

MicroStrategy Analytics 9.9
Based on 27 answers
I would always choose to renew MicroStrategy as long as they lead the market in features, functionality and price. The support of MicroStrategy is timely and professional, I frequently get answers to my questions within 24 hours and normally have solutions within 48 hours. Training available for MicroStrategy completely covers everything required to be able to expertly use MicroStrategy and understand data warehousing.
Paul Campbell | TrustRadius Reviewer

Usability

Birst

Birst 6.1
Based on 11 answers
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

MicroStrategy Analytics 7.0
Based on 6 answers
The standard grid reporting could look more like the styling and object used for the Import and Visual Insight products. In addition, object properties almost seem to be hidden when first using the product. It's as if they are asking the engineers to only use the presets we make available...and, these presets are 10+ years old. On the positive side, Microstrategy seems to be the only product, not named Cognos, which can scale to Big Data. The product is "hackable" via the SDK or tricking the Intelligence Server to do uncommon things. The Microstrategy development team also seems to be very involved with their OEM partners; especially when it comes to features and enhancements. A large majority of the improvements we suggested have made it into the product or on the roadmap for future enhancements. Only suckas fall for the shiny objects from most other vendors; Microstrategy is really the only choice for Enterprise BI.
Wm. Dexter Jones | TrustRadius Reviewer

Reliability and Availability

Birst

Birst 4.1
Based on 12 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch | TrustRadius Reviewer

MicroStrategy Analytics

MicroStrategy Analytics 9.0
Based on 3 answers
I've never had an issue with MicroStrategy not being available due to MicroStrategy application malfunction. It is very robust and only failures I've seen were due to user error or the platform the machine running the service failed some how.
Paul Campbell | TrustRadius Reviewer

Performance

Birst

Birst 7.5
Based on 12 answers
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Brett Mooberry | TrustRadius Reviewer

MicroStrategy Analytics

MicroStrategy Analytics 9.0
Based on 3 answers
Being able to customize the performance based on the business need is extremely powerful. Proper configuration and understanding of the usage pattern is key, if the technical ability of the architect is not at top level, then the product will not be configured correctly which will lead to poor performance.
Paul Campbell | TrustRadius Reviewer

Support Rating

Birst

Birst 5.3
Based on 36 answers
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team?In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days.Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Deborah Stillwell Judy | TrustRadius Reviewer

MicroStrategy Analytics

MicroStrategy Analytics 6.0
Based on 9 answers
MicroStrategy's support is very good. We don't have a lot of technical issues in the first place, but when we do have to open a case with them, their front-line engineers seem very capable and resolve most of the issues without escalation. Our sales team is also very good and keeps us in the loop on new features and makes sure we are satisfied customers.
Mark McCully | TrustRadius Reviewer

In-Person Training

Birst

Birst 9.1
Based on 4 answers
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly.The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Timothy Humphreys | TrustRadius Reviewer

MicroStrategy Analytics

No score
No answers yet
No answers on this topic

Online Training

Birst

Birst 8.0
Based on 2 answers
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

MicroStrategy Analytics 9.0
Based on 5 answers
I have attended many trainings offered by MicroStrategy; both distance and in-person training. I earned my CRD (Certified Report Developer) certification via the online training. I found the training to be well organized and concise. Overall I will definitely continue to increase my knowledge with MicroStrategy via the online training offering.
Shawn Stephens | TrustRadius Reviewer

Implementation Rating

Birst

Birst 5.3
Based on 12 answers
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Deborah Stillwell Judy | TrustRadius Reviewer

MicroStrategy Analytics

MicroStrategy Analytics 9.0
Based on 7 answers
We measured following KPI for the success
  • Increase in Business Feeds Loads
  • Reduction in Controllers Manual Work.
  • Conversion of Manual Work into Systematic Workflows.
  • Increase in Customer Spend
  • Reduction in Service costs
  • Reduction in time-to-market for new campaigns
  • Increase in cross sell and Up sell
  • Error reduction in customer Identification
  • Existing client retained
Dharmesh Shah | TrustRadius Reviewer

Alternatives Considered

Birst

During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.
The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.
In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

Tableau is probably MicroStrategy Analytic's biggest competitor I've noticed over time, and I'm not sure why. Tableau only covers visualizations independently for each business user, which then creates the issues of every employee creating their own version of the data, and then you have 20 versions of the truth. A enterprise data warehouse and MicroStrategy's Visual Insight is a better method.
Anonymous | TrustRadius Reviewer

Scalability

Birst

Birst 6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch | TrustRadius Reviewer

MicroStrategy Analytics

MicroStrategy Analytics 9.0
Based on 2 answers
This software is extremely scaleable, one can add more core servers which performs as a load balancing. The configurations available to manage usage patterns and daily activity are as high a caliber as any other enterprise level software. This product can be installed on both a windows and unix platform allow for integration on a budget.
Paul Campbell | TrustRadius Reviewer

Return on Investment

Birst

  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Andy Olson | TrustRadius Reviewer

MicroStrategy Analytics

  • MicroStrategy was helpful for reducing the amount of time we needed to spend number crunching large data sets, and in doing so, allowed me as the primary users to spend more time gleaning insights from the data that in turn informed our leadership team to make strategic decisions.
  • By creating numerous canned reports available to all members of the team through email distribution or basic access to the platform, we were able to reduce the time I spent showing people how to pull the data in Microsoft Excel by nearly 40% .
  • We ended up needing to make many changes to the way our DMP was feeding data into MicroStrategy due to incorrect reporting that caused complications in accounting and finance.
Toreyan Clarke | TrustRadius Reviewer

Screenshots

MicroStrategy Analytics

Pricing Details

Birst

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Birst Editions & Modules

Edition
Basic License$30,0001
  1. Per 20 Users Per Year
Additional Pricing Details

MicroStrategy Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MicroStrategy Analytics Editions & Modules

Additional Pricing Details
Must contact sales team for pricing information.

Rating Summary

Likelihood to Recommend

Birst
7.4
MicroStrategy Analytics
7.3

Likelihood to Renew

Birst
9.0
MicroStrategy Analytics
9.9

Usability

Birst
6.1
MicroStrategy Analytics
7.0

Reliability and Availability

Birst
4.1
MicroStrategy Analytics
9.0

Performance

Birst
7.5
MicroStrategy Analytics
9.0

Support Rating

Birst
5.3
MicroStrategy Analytics
6.0

In-Person Training

Birst
9.1
MicroStrategy Analytics

Online Training

Birst
8.0
MicroStrategy Analytics
9.0

Implementation Rating

Birst
5.3
MicroStrategy Analytics
9.0

Scalability

Birst
6.0
MicroStrategy Analytics
9.0

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