Bitdefender GravityZone vs. Norton

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitdefender GravityZone
Score 8.7 out of 10
N/A
Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.N/A
Norton
Score 8.0 out of 10
N/A
The Norton products, including Norton 360, Norton Antivirus, and Norton Security, are consumer antivirus and privacy protection products, and are now a product line of NortonLifeLock (formerly Symantec) after the enterprise security division of Symantec was acquired and is now part of Broadcom.N/A
Pricing
Bitdefender GravityZoneNorton
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bitdefender GravityZoneNorton
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bitdefender GravityZoneNorton
Considered Both Products
Bitdefender GravityZone
Chose Bitdefender GravityZone
We were using McAfee and it just caused issue after issue and so now with BD GZ we do not have to worry about machine lock up or even the issues of updates as BD keep the software updated with the latest information that we need to ensure our customer are protected.
Chose Bitdefender GravityZone
We have not had a single case of uncontrolled infection (like a local computer, if any, getting reported with a pup or possible malware, etc. and getting spread) after the implementation of Bitdefender. The infection risk also has drastically reduced after the activation of URL …
Norton

No answer on this topic

Top Pros
Top Cons
Features
Bitdefender GravityZoneNorton
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Bitdefender GravityZone
8.6
58 Ratings
2% above category average
Norton
-
Ratings
Anti-Exploit Technology9.054 Ratings00 Ratings
Endpoint Detection and Response (EDR)10.054 Ratings00 Ratings
Centralized Management8.158 Ratings00 Ratings
Hybrid Deployment Support6.037 Ratings00 Ratings
Infection Remediation9.953 Ratings00 Ratings
Vulnerability Management7.152 Ratings00 Ratings
Malware Detection10.058 Ratings00 Ratings
Best Alternatives
Bitdefender GravityZoneNorton
Small Businesses
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Score 9.0 out of 10
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Score 8.9 out of 10
Medium-sized Companies
CrowdStrike Falcon
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Score 9.1 out of 10
CrowdStrike Falcon
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Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.0 out of 10
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Score 9.1 out of 10
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User Ratings
Bitdefender GravityZoneNorton
Likelihood to Recommend
9.0
(67 ratings)
9.0
(16 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.0
(4 ratings)
Usability
7.3
(2 ratings)
9.0
(1 ratings)
Support Rating
5.6
(54 ratings)
9.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.5
(2 ratings)
User Testimonials
Bitdefender GravityZoneNorton
Likelihood to Recommend
Bitdefender
It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
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NortonLifeLock (formerly Symantec)
For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
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Pros
Bitdefender
  • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
  • The cloud-based console provides for easy computer management and deployment.
  • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
  • Computers can be grouped into different categories, with different policies automatically deployed to each category.
  • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
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NortonLifeLock (formerly Symantec)
  • Norton works quite quickly and is efficient enough to detect threats
  • It is very easy and simple to install and is without any complications and irrelevant inquiries.
  • Norton is available at a very reasonable price in the market and is not heavy on pocket.
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Cons
Bitdefender
  • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
  • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
  • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
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NortonLifeLock (formerly Symantec)
  • Cost could be an issue. They could perform a free trial at the beginning for people to check.
  • It would be good if you can do an online free check of your computer.
  • While the updates are good sometimes your computer is attacked by a virus they did not expect.
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Likelihood to Renew
Bitdefender
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
Read full review
NortonLifeLock (formerly Symantec)
I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
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Usability
Bitdefender
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
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NortonLifeLock (formerly Symantec)
Well organised interface.
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Support Rating
Bitdefender
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
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NortonLifeLock (formerly Symantec)
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
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Implementation Rating
Bitdefender
No answers on this topic
NortonLifeLock (formerly Symantec)
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
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Alternatives Considered
Bitdefender
We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
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NortonLifeLock (formerly Symantec)
User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
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Return on Investment
Bitdefender
  • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
  • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
  • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
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NortonLifeLock (formerly Symantec)
  • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
  • Regular blocking of incoming scripts (in front of other antivirus)
  • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
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ScreenShots