Blackbaud Financial Edge NXT vs. Latitude by Genesys

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Financial Edge NXT
Score 7.6 out of 10
N/A
Financial Edge NXT is a cloud accounting solution tailored for nonprofits that provides a general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more. It offers real-time reporting, with one-click drill-down functionality and export capability.N/A
Latitude by Genesys
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Latitude by Genesys® is a standalone product that provides an integrated solution to fully meet customers' requirements of accounts receivables challenges from day one delinquency or negligence through charge-off and debt sale. With your businesses servicing platform bridged with Latitude software, all the necessary information, both current and historic, is available to the agents on a single platform on a single desktop. Latitude also integrates with the Genesys PureCloud®,…
$75
per month
Pricing
Blackbaud Financial Edge NXTLatitude by Genesys
Editions & Modules
No answers on this topic
Genesys Cloud CX 1
$75
per month
Genesys Cloud CX 2 Digital
$90
per month
Genesys Cloud CX 2 Digital + Voice
$110
per month
Genesys Cloud CX 3 Digital + WEM
$130
per month
Genesys Cloud CX 3 Digital + WEM + Voice
$150
per month
Offerings
Pricing Offerings
Blackbaud Financial Edge NXTLatitude by Genesys
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredOptional
Additional DetailsBlackbaud is currently offering the first six months of Financial Edge NXT free for new customers. Limited conditions apply.Prices listed are per named user, billed annually. Usage-based pricing may apply.
More Pricing Information
Community Pulse
Blackbaud Financial Edge NXTLatitude by Genesys
Top Pros
Top Cons
Best Alternatives
Blackbaud Financial Edge NXTLatitude by Genesys
Small Businesses
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises

No answers on this topic

Webexpenses
Webexpenses
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackbaud Financial Edge NXTLatitude by Genesys
Likelihood to Recommend
7.7
(137 ratings)
8.4
(4 ratings)
Likelihood to Renew
7.5
(13 ratings)
-
(0 ratings)
Usability
8.0
(9 ratings)
8.2
(1 ratings)
Support Rating
6.3
(13 ratings)
9.1
(1 ratings)
Implementation Rating
6.5
(7 ratings)
-
(0 ratings)
User Testimonials
Blackbaud Financial Edge NXTLatitude by Genesys
Likelihood to Recommend
Blackbaud
Blackbaud Financial Edge NXT is great for an independent/private school. It integrates well with enrollment and student information systems sold by Blackbaud. For example, you could send data from the student information system straight into the Blackbaud Financial Edge NXT. The caveat of course is that you would need to be using other Blackbaud products to leverage this integration. However, all Blackbaud products utilize open APIs so with a little programming, one can share data across many systems.
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Genesys
As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
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Pros
Blackbaud
  • Uploading and inputting information is easy due to a clear format and outline.
  • Researching and finding past information is quick and easy to navigate due to searching and filtering options as well as the ability to name the files for quick searches.
  • Pulling project titles and accounts - you can have a large amount of projects and accounts and are able to know them through the system without having to memorize each individual title.
  • Being able to export a general ledger for an account to excel while still being formatted correctly.
  • Having the ability to filter in what transactions are pulled in the general ledger. You are able to easily look at all the activity or only activity in a certain time frame or other specific filters.
  • There is always access to help from Blackbaud services for any sort of difficulty.
  • Learning and the ability to attend Blackbaud classes are readily and easily available so you can increase your knowledge and ability to serve well in your organizations' role.
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Genesys
  • Payments plans management
  • Account analysis reports
  • The system is user friendly
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Cons
Blackbaud
  • Takes some time to set-up for an organization and there is a learning curve
  • Features & updates are constant due to the online cloud nature. An option to update certain features on demand would be nice or an option to delay.
  • Certain credit card bank feeds are not currently compatible
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Genesys
  • In the past, their support has been slow. This has improved dramatically.
  • They don't take every one of my ideas and pump it into base code IMMEDIATELY!!
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Likelihood to Renew
Blackbaud
BB seems to forcing changes on customers at a faster rate. This company needs stability because it is understaffed in accounting. There isn't time to drop everything and work up workarounds or even try to judge effects. There also isn't the time to find a replacement suite unless things get really bad.
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Genesys
No answers on this topic
Usability
Blackbaud
I don't have much to compare it to but if I speak of just the reporting options; sometimes there are so many options I spend more time finding the "perfect" report when a basic report with minimal columns is needed. But I know I can always add to the report if asked.
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Genesys
From our perspective, it would be good having a UGC tool integrated with the system.
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Support Rating
Blackbaud
No one is perfect, but this support team is as close as it gets. They respond promptly and if the person I'm talking to doesn't have the answer they find someone that does. They also provide documentation and/or resources to support their responses to my questions. The online chat is awesome and usually all I need
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Genesys
They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
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Implementation Rating
Blackbaud
The implementation can be easy depending on how familiar you are with Blackbaud products. It is cloud based so there is not a need for IT involvement but you do need to know your business requirement.
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Genesys
No answers on this topic
Alternatives Considered
Blackbaud
Blackbaud Financial Edge NXT is far superior to CYMA. We used CYMA for over 20 years. It was tough to transition because Blackbaud Financial Edge NXT follows GAAP, while CYMA did not the way we had it set up. Blackbaud Financial Edge NXT has more robust fund tracking and allows us to create custom reports.
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Genesys
Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
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Return on Investment
Blackbaud
  • The reporting features that include unposted entries and can be run on-demand to see a year to date budget comparison, have certainly made it easier to stay on task and within budget.
  • We have been able to integrate some of the fundraising features into Blackbaud Financial Edge NXT; consolidating to one system for tracking all key financial parameters, has been invaluable.
  • The budget partner (Zai?) is absolutely terrible and a huge waste of time and money; it does not integrate as advertised and is constantly "broken/down" on our end. It is not as advertised and honestly shouldn't be promoted by Blackbaud - it's that terrible.
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Genesys
  • It help us a lot to manage our day to day business.
  • It helps our users to produce invoices and handling payment plans in a very efficient way.
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ScreenShots

Blackbaud Financial Edge NXT Screenshots

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Latitude by Genesys Screenshots

Screenshot of Latitude by Genesys - Agent DesktopScreenshot of Latitude by Genesys - WorkflowScreenshot of Latitude by Genesys - Job Manager