Blackbaud Online Express vs. Bonterra Giving Days

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Online Express
Score 7.8 out of 10
N/A
With Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®. Blackbaud Online Express enables users to create and send mobile-responsive emails. Reach constituents quickly with pre-designed, mobile-friendly email templates created specifically for…N/A
Bonterra Giving Days
Score 9.0 out of 10
N/A
GiveGab offers a suite of custom-tailored products and services to fit organizations' giving strategies both online and offline.N/A
Pricing
Blackbaud Online ExpressBonterra Giving Days
Editions & Modules
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Offerings
Pricing Offerings
Blackbaud Online ExpressBonterra Giving Days
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTo receive a personalized quote based on an organization's specific needs, please contact Bonterra. Bonterra walks prospective customers through product features, options, and pricing to find the right fit.
More Pricing Information
Community Pulse
Blackbaud Online ExpressBonterra Giving Days
Top Pros

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Top Cons

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Best Alternatives
Blackbaud Online ExpressBonterra Giving Days
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackbaud Online ExpressBonterra Giving Days
Likelihood to Recommend
9.1
(13 ratings)
-
(0 ratings)
Support Rating
8.9
(5 ratings)
-
(0 ratings)
User Testimonials
Blackbaud Online ExpressBonterra Giving Days
Likelihood to Recommend
Blackbaud
For 100% tax-deductible donations, I 9.5/10 recommend Blackbaud Online Express. The only thing is that it does not charge debit cards automatically, so I have to do it myself. Using Blackbaud Online Express forms for events gets more complicated. The way events work in Raiser's Edge in general is already complicated, so maybe it's more on Raiser's Edge than it is Blackbaud Online Express.
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Bonterra
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Pros
Blackbaud
  • Online donation forms are easy to create and place within our existing website. The donations received are easily transferred into our Raiser's Edge database.
  • Creating email communications for our constituents is very simple to achieve in Online Express and the statistics provided are very helpful to see what our constituents are clicking on.
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Bonterra
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Cons
Blackbaud
  • It does have some "quirks." It can be a little tricky to process the batch until you have done it a few times.
  • I had a problem finding a constituent yesterday - he was purchasing a program ad for an event - that I knew was in the database. It turned out that he had been marked inactive, and so apparently wasn't included in the search results.
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Bonterra
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Support Rating
Blackbaud
Customer service for all of Blackbaud's products has really lacked over the years. They are starting to get better in the last year but it can very frustrating. The online knowledge base community is the best resource for information. At times it can take hours for a customer sect even rep to help with questions or problems which is not at all ideal in this industry.
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Bonterra
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Alternatives Considered
Blackbaud
Blackbaud Online Express is mainly used strictly because of its integration with Raiser's Edge. If a client uses Salesforce for constituent/lead management, other products can offer more flexibility in designing donation forms, email templates, etc. However, they all have their own negatives in Salesforce integration -- that is a whole other can of worms. While the Raiser's Edge integration of Online Express isn't perfect, it is relatively painless compared to the competition's Salesforce integration. Also, for NFP's, Blackbaud's NFP focused business model is a plus.
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Bonterra
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Return on Investment
Blackbaud
  • Regardless of project or initiative, all fund-raising efforts are managed in one place for the entire organization.
  • Donor management is concise, thorough, and systematic - no individual or organization is overlooked.
  • Snapshot reporting of successful grant applications and fund-raising are readily available.
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Bonterra
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ScreenShots

Bonterra Giving Days Screenshots

Screenshot of a branded site, which can be launched with Bonterra’s in-house designers to offer modern, secure giving options through mobile-friendly donation forms.Screenshot of a customizable leaderboard with a built-in prize picker, and site-wide matching features, used to build momentum and engage donors.Screenshot of a view of detailed data to drive strategic decisions to further fundraising strategy and year-over-year growth models.Screenshot of a view of supporters fundraising on behalf of their favorite organizations, school departments, and causes with peer-to-peer fundraising.