What users are saying about
49 Ratings
56 Ratings
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

  • Blueworks Live ranks higher in 1 feature set: Collaboration
  • Kissflow ranks higher in 2 feature sets: Reporting & Analytics, Process Engine
  • Blueworks Live and Kissflow are tied in 1 feature set: Content Management Capabilties

Reporting & Analytics

7.5

Blueworks Live

75%
7.6

Kissflow

76%
Kissflow ranks higher in 2/3 features

Dashboards

8.0
80%
14 Ratings
6.4
64%
18 Ratings

Standard reports

8.0
80%
15 Ratings
8.3
83%
16 Ratings

Custom reports

6.6
66%
13 Ratings
8.1
81%
16 Ratings

Process Engine

7.8

Blueworks Live

78%
8.4

Kissflow

84%
Kissflow ranks higher in 5/8 features

Process designer

8.4
84%
16 Ratings
8.0
80%
16 Ratings

Process simulation

7.6
76%
13 Ratings
10.0
100%
5 Ratings

Business rules engine

7.8
78%
14 Ratings
8.2
82%
12 Ratings

SOA support

8.4
84%
13 Ratings
8.2
82%
11 Ratings

Process player

7.6
76%
14 Ratings
8.1
81%
10 Ratings

Support for modeling languages

7.6
76%
15 Ratings
9.1
91%
2 Ratings

Form builder

8.1
81%
13 Ratings
8.0
80%
14 Ratings

Model execution

7.2
72%
13 Ratings
7.8
78%
13 Ratings

Collaboration

7.3

Blueworks Live

73%
7.1

Kissflow

71%
Blueworks Live ranks higher in 1/1 features

Social collaboration tools

7.3
73%
16 Ratings
7.1
71%
7 Ratings

Content Management Capabilties

8.5

Blueworks Live

85%
8.5

Kissflow

85%
Blueworks Live ranks higher in 1/1 features

Content management

8.5
85%
14 Ratings
8.5
85%
15 Ratings

Attribute Ratings

  • Blueworks Live is rated higher in 1 area: Likelihood to Recommend
  • Kissflow is rated higher in 1 area: Support Rating

Likelihood to Recommend

7.7

Blueworks Live

77%
18 Ratings
7.3

Kissflow

73%
19 Ratings

Support Rating

8.3

Blueworks Live

83%
10 Ratings
9.7

Kissflow

97%
4 Ratings

Likelihood to Recommend

IBM

It's hard to recommend a tool that does not follow the universal industry standard (BPMN2). Like Visio, it looks and feels like the standard is respected (shapes, naming convention, etc.) but Blueworks Live does not in fact follow any of it. It is a good tool for any company that is primarily looking at drawing diagrams (e.g., export them as images), as opposed to building live processes.
Read full review

Kissflow, Inc (OrangeScape)

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Read full review

Pros

IBM

  • Cloud based, hence quick and easy access without any installation requirement
  • Easy and intuitive, making modeling much easier
  • Visio import is one of the best in Blueworks
  • Low cost compared to some other tools in the market
  • User management is quite easy from an admin perspective
Read full review

Kissflow, Inc (OrangeScape)

  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Read full review

Cons

IBM

  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
Read full review

Kissflow, Inc (OrangeScape)

  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
Read full review

Pricing Details

Blueworks Live

Starting Price

Editions & Modules

Blueworks Live editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Kissflow

    Starting Price

    $9 per user

    Editions & Modules

    Kissflow editions and modules pricing
    EditionModules
    Standard Edition$91

    Footnotes

    1. per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Minimum of 10 users

    Support Rating

    IBM

    I have gotten great response for the very few times I needed support.
    Read full review

    Kissflow, Inc (OrangeScape)

    I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
    Read full review

    Alternatives Considered

    IBM

    To start an environment you don't need to have a data model well defined. You can start and then adapt your data model with different needs and degree of depth. It's very easy to produce effective documentation with less effort. Last but not least, to maintain all the stuff it's cheaper than other solutions.
    Read full review

    Kissflow, Inc (OrangeScape)

    KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
    Read full review

    Return on Investment

    IBM

    • We spend less time searching through notes and messages trying to figure out which process we liked most, which worked best, etc
    • We can view processes and simulated processes in real time
    • It easy to share and collaborate with other team members and get their feedback
    Read full review

    Kissflow, Inc (OrangeScape)

    • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
    • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
    Read full review

    Screenshots

    Add comparison