Likelihood to Recommend For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!
Read full review Meta4 PeopleNet Core HR is a very powerful HR tool with abundant features that could fulfill pretty much all the HR needs of a small to medium sized organization. It might be an overkill for very small businesses with less than 20 employees as its really geared towards larger organizations. It offers powerful tools to performance reviews as well as employee HR management tasks. One interesting feature is the ability for employees to perform self administrative tasks through the software which allows some automation of tasks. On the other hand, the program can be so feature rich that require an advanced user with data analytic skills to fully utility. Companies that use the software will need to have at least one manager procure training before utilizing its full range of features.
Read full review Pros When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time. The system is easy to use and the screens are clutter free. The support service offered is easy to access and the staff are friendly and helpful. Read full review Clean and easy navigation: it is very user-friendly and compared to other solutions I have utilized, there is a clear difference on how information is displayed and also ease of navigation and speed of response of the platform. All modules are really integrated and it is so much power when there is a correlation between say the data displayed in Talent Management and the info seen on the C&B module for example from a performance and compensation perspective, visualizing info and being able to analyze it easier for decision making. Customizable, in our case, we use the solution and enjoy the multiple benefits and efficiencies due to how data is organized and presented and the same time we have the advantage that the user interface is all customized to our own corporate brand/look and feel, color palette and graphical line. Read full review Cons Direct-dial telephone numbers rather than going through the Peninsula helpline numbers. Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time. Read full review Meta4 PeopleNet Core HR can be a bit overwhelming for light users with limited experience. The performance review features are extensive and require a highly skilled manager that work with data analytics The program is not quite as strong in its recruitment features as other software offerings. Read full review Support Rating It is excellent support so far, during implementation and also while live, the only reason why I am giving a 9 is because in some cases we could have had a quicker response or solution, but so far this doesn't look like an issue at all, and the vendor has been making sure we have what we need.
Read full review Alternatives Considered I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
Read full review Meta4 PeopleNet Core HR really shines as a flexible product capable of evolving with an organization's changing needs. Its robust features, cloud based architecture, and performance analysis help push the product ahead of some of its competitors. While not perfect, the software offers in-depth performance review functions and data analysis tools that show performance trends. With its self administrative tools, employees can help manage their own information, reducing workload for HR managers
Read full review Return on Investment Saved admin time in filing and then searching for documents. Saved admin time in chasing for managers' approvals for holiday requests. Saved admin time in chasing managers/employees to update their profiles. Read full review We now have a tool which is a single solution and connects our employee information for 5 countries and 30K + employees, a single source, talk about efficiency. This is a big step in Digital Transformation, reducing times to complete several processes and also the use of paper forms. Definitely, savings related to the number of solutions software wise that is now integrated and scalable with meta4 PeopleNet Talent Management. Read full review ScreenShots