Likelihood to Recommend I like Brightpod. We used their previous product, DeskAway, which we actually liked a bit more for our needs (cannot remember why now as we've found workarounds over the last three years!). It is good for us, and we need to organize multiple task lists for multiple clients. We need to be able to monitor task progression and completion, as well as to track time by resource. We need to prioritize and focus our resources, and we need to review time tracking/performance reports. All possible in Brightpod. We especially like the access we can give to clients, which is on a task list basis, so they can see some task lists in their pod but not others, which allows us to not overwhelm them with unnecessary info, but at the same time, accomplish the detailed tracking we need.
Read full review Procore is well suited when there is an office staff to manage the application, if a company existed without an office staff then the field crews would have to maintain Procore. This could cause more problems than is solves. Otherwise having the ability to pick & choose different modules to suit our use cases is ideal
Read full review Pros A very visually pleasing layout of projects in a Kanban style view. Keeps all communication on a task or project in one place, so that everyone is on the same page. Great template system for recurring projects like onboarding or deploying a specific service that has a defined timeline. Flexile recurring tasks. Read full review Submittals, Easily able to track and keep a running record of documentation. RFI's ability to track costs and impacts to the project in one useful tool. Keeping all items for a job in one location. I love that Procore is my one-stop shopping for all items related to my project. Read full review Cons Reports. Team Member workload. Read full review Downloading drawing sets sometimes involves an extra step that holds up the process The dashboard is simplistic to the point that I don't feel like I am getting enough information about a specific project from the get-go Granting access to a project on Procore is not very straightforward as a consultant- restrictions sometimes cause hold-ups Read full review Likelihood to Renew It's working very well for our organization.
Read full review We will undoubtedly renew Procore as it has proven itself to be a means to better track and improve upon our efficiency and communications between job sites and their project managers as well as all other departments. Procore has made an incredible impact on how we, as a company, do our job on all levels; it is one of our most powerful and effective resources.
Read full review Usability Brightpod is easy to use. We have several levels of users, some are from outside the USA and some are here. We needed something that could be used by programmers, coders, technical project managers, marketing individuals, and administrators. We get a thumbs up from all these user types. The system is hardly ever down, so we are able to use 24 hours per day, 7 days per week.
Read full review 90% of Procore is very intuitive and any user can pick it up and go. There are a few elements, more so on the Financials side that need some prior knowledge of systems in order to understand how and why it functions as it does. Once this is understood, it flows effortlessly
Read full review Reliability and Availability If you are working in an area with little to no signal, Procore will still allow you to get in the system and use it fully and will then update once you are at a place with a strong enough signal. Whether it be with wifi or LTE cell phone reception.
Read full review Performance For the most part Procore is very responsive. However there are times when it's a little slow but it's minimal.
Read full review Support Rating Customer Support was fast and helpful.
Read full review General Support for Project Management and Financials is consistent. The ERP support is never consistent and I do end up at times in a black hole. I have to continually reach out to get the issue resolved or get an update. The ERP support needs more of Procore's attention
Read full review In-Person Training Procore's Implementation Team does a great job of ensuring users are confident in using the system. They run through a process of training sessions based on the tools you have purchased, and lay ou ta plan to help the power users configure the tool to suit the company's needs. They provide useful resources for certifications, support and ongoing training as well.
Read full review Online Training Procore's certification program and focused how-to training videos allowed for easy training that did not feel overwhelming. The way the certification programs were broken up into small parts made it seem much less daunting to complete. The training feels focused and does not overload users with too much information all at once.
Read full review Implementation Rating SaaS is the way forward :)
Read full review Iron out your cost code list in your accounting software before you link with Procore. Once the link is established that list is more or less permanent. Review the permission matrix carefully. It controls so much. You want to ensure the information provided to your users adequate but you also want to protect your sensitive data. Procore Financials are organized in a total contract value style. Any markup or Profit will need to be sent somewhere on your budget. This may be significantly different than the Cost budgeting that many contractors do
Read full review Alternatives Considered Brightpod was definitely the most attractive and we felt like it had the least amount of clutter. We hated how
Wrike handled recurring tasks.
ActiveCollab just seemed to have some complexity that we didn't need. The Brightpod developers are very responsive and were able to fix bugs quickly.
Read full review Procore has a clearer user interface and a wider variety of tools than any program I've used. Procore also lives up to their name in terms of helpful and fast customer service. There is always a Procore rep. that is available to contact, making any problems just a mini hurdle.
Read full review Scalability once in awhile Procore is down for a period of time, its frustrating when it happens but doesn't tend to last long.
Read full review Return on Investment Increased employee efficiency Ability to have remote teams Read full review The Procore service impacts on construction projects are effective and reliable on production acceleration. The collaboration is stable and easy files access and uploading of engineering drawings and plans is excellent. New project planning and project financial data management on Procore functions are excellent. Read full review ScreenShots