Likelihood to Recommend BrightTalk is well suited for those who cannot always attend live webinars, and can browse through many uploaded webinars. It integrates well with other organizations and provides an ease for what your organization might want to promote. I believe BrightTalk would be best suited for companies with a large employee base.
Read full review With the help of Webex Webinars, creating interactive sessions has become very simple. One great thing about Webex Webinars is the option to engage the audience. We can create polls, create some NPS-related surveys, introduce live polling, create emoji reactions, etc. within the webinar platform, which helps us understand the pulse of the user.
Read full review Pros Training Product explanation. Suggestive referrals. Read full review Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it. Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation. Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host. Read full review Cons Our sphere is healthcare and I would appreciate even more customization to this sector. Sometimes a shorter webinar would be preferred, an hour is a long time in today's demanding marketplace. More of the local live events, love these. Read full review There always seems to be room for video quality improvement (not a necessity, but would be nice) Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature The mobile app should be able to track meetings a user has been invited to, but does not do so (yet) Read full review Likelihood to Renew Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
Read full review Usability BrightTalk has an excellent usability and is intuitive with its design. The registration of events is secure, and the connectivity to webinars is seamless
Read full review My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
Read full review Reliability and Availability WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Read full review Performance Fast, reliable, and consistent performance
Read full review Support Rating We have not had to contact support.
Read full review I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
Read full review Implementation Rating The implementation process was fairly simple and straightforward
Read full review Alternatives Considered GoToMeeting is less expensive but does not provide access to a database of users or a good platform to showcase recorded webinars in a channel. BrightTalk is created more as a marketing and content hub so is better for marketing activities.
Charles Rogel Vice President of Product Development and Senior Consultant
Read full review We actually prefer MS teams as its now easier to chat; manage virtual backgrounds, better audio, and overall more features and tools. Given we actually use MS teams for daily meetings now, it led to us also using MS Events. As a result, we began to consolidate to only using MS teams for both daily meetings and MS events for larger meetings - in lieu of Webex Events
Read full review Scalability The scalability is really easy
Read full review Return on Investment For identifying qualified leads and bringing people through the buyer's journey, BrightTALK has proved to have strong ROI. Existing and potential customers, as well as partners, stay engaged with our content on BrightTALK. This is a big positive for us. This allows us to easily connect with our audience and the platform is low maintenance for us. Read full review Allowed us to keep our product development moving forward during the pandemic. Reduced our travel costs by hosting virtual events. Allows us to host more events because of reduced cost over in-person events. Helps us with faster time to market on features as we can quickly set up and host a focus group. Read full review ScreenShots