Brown Paper Tickets vs. PatronManager

For non-profits running free trainings, Brown Paper Ticket is great because there are no fees for using the service for this, whereas most other event registration software charges a per transaction fee. I wouldn't recommend it if you are hosting a conference or other event where there are breakout sessions that you need to register people for.

Incentivized

PatronManager is probably best for a larger organization with a dedicated technology expert because a lot of the features require someone to understand the back end a little bit more, especially when you need help (and a lot of the webinars or feature releases are way over the average person's head!). Data mining becomes frustrating because the reporting features are very backwards. PatronManager is very user friendly on the ticketing center and its easy to train new employees on this side.

Incentivized

• Hard copy tickets. They make it very easy to customize and order hard copy tickets for your events.
• Ease of event setup.
• Good customer service

Incentivized

• Building custom reports is intuitive and user friendly.
• Integration with third party apps such as MailChimp is seamless and functional.
• Support requests are handled quickly, and the annual user conference offers special training and in-person demos.

Incentivized

• Accounting Reports. They are not very concise.

Incentivized

• Reporting features are difficult to use.
• Built for orgs that have IT management, challenging at a small shop.
• Not easily customizable.

Incentivized

I have used Bloomerang's event management option, which is not very easy to use or pliable when it comes to customization. Evite - not professional enough Regonline - not very user friendly and the fees are a bit high. Qgiv - Very easy to use and has great reporting. However, there is a fee to use it for free events.

Incentivized

The PatronManager user experience is far superior, and custom report-building is the easiest I have ever seen on a CRM platform. Pricing is also competitive, and customer service + support far exceeds other platforms I have used in the past.

Incentivized

• Brown Paper Tickets has given us a free and easy to use option to register people for free trainings which has helped us cut our costs for these types of events.

Incentivized

• PatronManager has saved us a lot of money compared to former ticketing software (Vendini).
• PatronManager has less ticketing fees associated, enabling audiences to up their purchase with an add-on donation that we get to keep.

Incentivized