Likelihood to Recommend Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
Read full review Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
Read full review Pros Open source! No license fee involved, no limit to the number of licenses. Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users. Includes all the core features/fields that are needed to log a software bug/issue. Multiple attachments are possible, supports various formats. Good for reporting. Filtering mechanism lets you query bugs by various parameters. Read full review It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach). It provides a good collaborative space to have multiple folks commenting on multiple tasks. It does a good job of managing very basic visual elements of an agile development cycle. Chris Carpenter Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
Read full review Cons Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations. Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications. Read full review Kanban does not show the task or story clearly. You have to open the project separately to view the details of the project. Kanban gives a higher level project management view but it lacks customization and personal settings features. I would like to see Kanban provide mobile access to their tool, data, and board. This would be very useful for all companies and provide an increase in efficiency and productivity. Read full review Likelihood to Renew For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
Read full review We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
Read full review Usability This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
Read full review Again, this is a strong tool for software teams using Agile that are distributed across multiple geographies. It can be good for co-located teams too, but there are better platforms on the market like
JIRA that provide a more built-out story.
Chris Carpenter Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
Read full review Reliability and Availability I used it.
Read full review Performance I like this rating.
Read full review Support Rating Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
Read full review This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
Read full review In-Person Training I know it.
Read full review Implementation Rating Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
Read full review Alternatives Considered We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked
JIRA , but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.
Read full review We've only tried JIRA Agile and KanbanFlow before. Kanban Tool was the one that our team actually liked and enjoyed working with. Also - it's been much easier to get started with and to understand than some of the other two (JIRA in particular). Although JIRA has many more features that we would have possibly used, the user feedback on it was so poor we were afraid that the negativity would create time wasted and less "job satisfaction" amongst the team.
Read full review Scalability I used it
Read full review Return on Investment It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency. We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues. Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot. Read full review Better communication and organization of ongoing projects. We are a very small team, with many areas to work on. Having everything in one system gives us a lot of visibility. Greatly reduced costs from using other tools that were much more expensive. Read full review ScreenShots