What users are saying about
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157 Ratings
58 Ratings

Bullhorn ATS & CRM

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157 Ratings
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Score 7.5 out of 100
58 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Bullhorn ATS & CRM

Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
Ingrid Reyes | TrustRadius Reviewer

IBM Kenexa

Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Bullhorn ATS & CRM
7.3
IBM Kenexa
7.2
Job Requisition Management
Bullhorn ATS & CRM
7.1
IBM Kenexa
7.3
Company Website Posting
Bullhorn ATS & CRM
6.8
IBM Kenexa
7.0
Publish to Social Media
Bullhorn ATS & CRM
7.6
IBM Kenexa
7.3
Job Search Site Posting
Bullhorn ATS & CRM
6.4
IBM Kenexa
7.3
Customized Application Form
Bullhorn ATS & CRM
6.5
IBM Kenexa
6.7
Resume Management
Bullhorn ATS & CRM
7.6
IBM Kenexa
7.0
Duplicate Candidate Prevention
Bullhorn ATS & CRM
7.5
IBM Kenexa
6.7
Candidate Search
Bullhorn ATS & CRM
7.9
IBM Kenexa
8.0
Applicant Tracking
Bullhorn ATS & CRM
8.5
IBM Kenexa
8.0
Collaboration
Bullhorn ATS & CRM
7.5
IBM Kenexa
6.7
Task Creation and Delegation
Bullhorn ATS & CRM
7.6
IBM Kenexa
7.0
Email Templates
Bullhorn ATS & CRM
7.6
IBM Kenexa
7.3
User Permissions
Bullhorn ATS & CRM
7.8
IBM Kenexa
7.0
Notifications and Alerts
Bullhorn ATS & CRM
6.8
IBM Kenexa
7.3
Reporting
Bullhorn ATS & CRM
6.7
IBM Kenexa
6.7

Pros

Bullhorn ATS & CRM

  • Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
  • Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
  • Configuration- the ability to configure the tool to the look and feel that matches your business.
  • Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
  • Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
  • The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
Wendy Kennah | TrustRadius Reviewer

IBM Kenexa

  • Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
  • Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
  • Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
Anonymous | TrustRadius Reviewer

Cons

Bullhorn ATS & CRM

  • If there is a chain of commands that need signatures, it would be nice to be able to push the document through instead of a hard copy.
  • Sometimes the drop-down functions don't match exact scenarios, it would be nice to be able to edit OTHER with an explanation.
  • It would be nice to connect the Recruitment side, to match when a candidate is added to the database by another recruiter but is actually a skill match for a requirement that you have been assigned to as the primary recruiter.
  • Being able to assign who is the Primary Recruiter, especially if working on a team of Recruiters
Catherine Soto | TrustRadius Reviewer

IBM Kenexa

  • BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
  • Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
Aaron Binkley | TrustRadius Reviewer

Likelihood to Renew

Bullhorn ATS & CRM

Bullhorn ATS & CRM 10.0
Based on 12 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino | TrustRadius Reviewer

IBM Kenexa

IBM Kenexa 6.0
Based on 12 answers
I am confident that the Kenexa product will continue to evolve to meet the needs of our business in an ever changing work environment. The affiliation with IBM also plays a factor as we have a long standing successful relationship with IBM products. We will be looking to integrate other Kenexa products in the near future to streamline our HR processes.
Brett Kummer, PHR | TrustRadius Reviewer

Usability

Bullhorn ATS & CRM

Bullhorn ATS & CRM 6.7
Based on 6 answers
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Anonymous | TrustRadius Reviewer

IBM Kenexa

IBM Kenexa 7.0
Based on 3 answers
I feel like I am pretty decent with computers and systems. It was fairly easy to use it after about a week or two . But I have seen people struggle with it as well as some people not use it at all. It can be slow at times and not work at times. But Its a fine system.
Dennard Melton | TrustRadius Reviewer

Performance

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

IBM Kenexa

IBM Kenexa 5.0
Based on 1 answer
Just slow for what we are doing here
Dennard Melton | TrustRadius Reviewer

Support Rating

Bullhorn ATS & CRM

Bullhorn ATS & CRM 4.6
Based on 14 answers
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Anonymous | TrustRadius Reviewer

IBM Kenexa

IBM Kenexa 1.8
Based on 2 answers
It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.
sanjeev shrivastava | TrustRadius Reviewer

Implementation Rating

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

IBM Kenexa

IBM Kenexa 2.6
Based on 2 answers
We purchased an out of the box solution and that worked well for us.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bullhorn ATS & CRM

Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.
Anonymous | TrustRadius Reviewer

IBM Kenexa

SF ATS was not available at the time and Taleo was thought to be too expensive. In retrospect, given the amount of customization and leveraging of other vendor technology for things like analytics I suspect any cost advantage we realized evaporated
Anonymous | TrustRadius Reviewer

Return on Investment

Bullhorn ATS & CRM

  • We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.
Richard Knight | TrustRadius Reviewer

IBM Kenexa

  • Kenexa has assisted us in identifying top talent within our target market of applicants.
  • Kenexa may exclude potentially good associates that don't test well.
  • Kenexa clearly defines specific categories and general notes for training, development, & coaching of associates on areas of opportunity.
Daniela Whitfield | TrustRadius Reviewer

Screenshots

IBM Kenexa

Pricing Details

Bullhorn ATS & CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

IBM Kenexa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bullhorn ATS & CRM
7.0
IBM Kenexa
8.0

Likelihood to Renew

Bullhorn ATS & CRM
10.0
IBM Kenexa
6.0

Usability

Bullhorn ATS & CRM
6.7
IBM Kenexa
7.0

Performance

Bullhorn ATS & CRM
IBM Kenexa
5.0

Support Rating

Bullhorn ATS & CRM
4.6
IBM Kenexa
1.8

Implementation Rating

Bullhorn ATS & CRM
IBM Kenexa
2.6

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