Cakemail vs. Flock

Sometimes creativity is lacking in me and that is where Cakemail comes in and saves the day. I am glad that I can receive creative help from this awesome brand. The pricing is very affordable, in my opinion. It makes this platform a no-brainer!

Incentivized

Flock provides a casual as well as professional approach. Prevents the hassles of communicating over phones. Once logged out the employee will not be disturbed after work hours. All the information, messages, and data that have been communicated to date are secure & can be accessed anytime. A great channel to pass on information to all the employees within an instant.

Incentivized

• Their templates are easy to use and visually appealing
• Visibility into our contact information is great

• Real-time communication is perfect.
• The mobile apps really let us take everything on the go.
• It integrates perfectly with our calendar.

Incentivized

• An external package – like PHP support – Cake's component doesn't have that.
• I'd like to be able to view my user click rate and click frequency at the same time, to be able to compare it – they don't offer that.
• There's always room for improvement – but what Cakemail does well, it does very, very well.

Incentivized

• Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
• It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference

Incentivized

The user interface is fantastic and that makes it easier for all the users

Incentivized

We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.

Incentivized

I have used other email platforms before, but I think Cakemail is easier to use AND provides you with templates. For the other products I have tested out, you had to create your own templates from scratch. I like the ability to create from scratch, but on days where you lack the time or creativity, there are templates ready to go for you

Incentivized

I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.

Incentivized

• Easily track the success of your email campaigns

• It did provide a creative space for conversation and this does equal a great return on investment, considering the investment is free for the base use.
• For the team members who enjoyed using it, it helped them save time in their day by having a repository for notes and creative ideas.

Incentivized