What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
78 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

CamCard

For people on the road frequently and don't have time to set down at a computer right away this is a good choice, especially on a individual basis. It really isn't ideal if you are trying to capture LARGE amounts of business cards though. If you are in need of something that would allow you to capture more than 5-10 cards at a time, I would look for another product.
Robert Chambers | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

If you are a smaller organization you are probably ok to use [Freshworks CRM (formerly Freshsales)] vs Salesforce - you will save money and still get some great features. I would not recommend for a very large enterprise. It is also challenging to have the support come from another region although they do try to be very responsive.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

CamCard
Freshworks CRM (formerly Freshsales)
8.6
Customer data management / contact management
CamCard
Freshworks CRM (formerly Freshsales)
8.8
Workflow management
CamCard
Freshworks CRM (formerly Freshsales)
8.7
Territory management
CamCard
Freshworks CRM (formerly Freshsales)
9.4
Opportunity management
CamCard
Freshworks CRM (formerly Freshsales)
9.2
Integration with email client (e.g., Outlook or Gmail)
CamCard
Freshworks CRM (formerly Freshsales)
8.3
Interaction tracking
CamCard
Freshworks CRM (formerly Freshsales)
8.8
Channel / partner relationship management
CamCard
Freshworks CRM (formerly Freshsales)
7.0

Marketing Automation

CamCard
Freshworks CRM (formerly Freshsales)
9.0
Lead management
CamCard
Freshworks CRM (formerly Freshsales)
9.0
Email marketing
CamCard
Freshworks CRM (formerly Freshsales)
8.9

CRM Project Management

CamCard
Freshworks CRM (formerly Freshsales)
8.6
Task management
CamCard
Freshworks CRM (formerly Freshsales)
8.7
Reporting
CamCard
Freshworks CRM (formerly Freshsales)
8.6

CRM Reporting & Analytics

CamCard
Freshworks CRM (formerly Freshsales)
8.8
Forecasting
CamCard
Freshworks CRM (formerly Freshsales)
8.7
Pipeline visualization
CamCard
Freshworks CRM (formerly Freshsales)
9.1
Customizable reports
CamCard
Freshworks CRM (formerly Freshsales)
8.7

Customization

CamCard
Freshworks CRM (formerly Freshsales)
8.7
Custom fields
CamCard
Freshworks CRM (formerly Freshsales)
8.8
Custom objects
CamCard
Freshworks CRM (formerly Freshsales)
8.9
API for custom integration
CamCard
Freshworks CRM (formerly Freshsales)
8.3

Security

CamCard
Freshworks CRM (formerly Freshsales)
9.1
Single sign-on capability
CamCard
Freshworks CRM (formerly Freshsales)
9.2
Role-based user permissions
CamCard
Freshworks CRM (formerly Freshsales)
9.1

Platform

CamCard
Freshworks CRM (formerly Freshsales)
8.9
Mobile access
CamCard
Freshworks CRM (formerly Freshsales)
8.9

Pros

CamCard

  • The image capture is great and it captures the back side which some apps do not allow.
  • It allows you to add notes and details and keeps the image of the card so it is easy to connect all the pieces for followup!
  • It offers a nice variety of sort options which is really helpful if you remember the company but not the name of the person!
  • It exports seamlessly into our CRM.
Ann Matuszak | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

  • It helps you automate your onboarding process for new leads.
  • It has lots of integrations with other apps, so you can interact with other things like calendars and calls.
  • It's pretty easy to set sequences so the platform automatically follows up with people for you. This is not only helpful for your sales pipeline, but also for client communication when working on a project that requires their input.
Brandon Howard | TrustRadius Reviewer

Cons

CamCard

  • Scans are far from reliable.
  • It seems to just make some obvious spelling mistakes that the AI should be able to figure out.
  • Struggles with complex graphics on business cards.
Anonymous | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

  • Persistent and pervasive down time
  • Lack of scalable integrations with data source (e.g., their Segment integration is barely functional and they won't improve it)
  • Slow and unhelpful customer service
  • Account management doesn't understand our business or what we're trying to accomplish
  • Email campaign feature is barely functional and only allows you to have 10 campaigns, even with the most expensive plan
  • Lead and contact records have gone missing and FreshSales is unable to recover data
Anonymous | TrustRadius Reviewer

Usability

CamCard

No score
No answers yet
No answers on this topic

Freshworks CRM (formerly Freshsales)

Freshworks CRM (formerly Freshsales) 8.7
Based on 5 answers
It has all a Tech sales company would need. I did run into some issues with the setup and importing initially but the response time and help from the support team were unbelievable and accurate. I was able to solve most of the issues that made me switch from basic Excel and Zoho CRM.
Immanuel Chiplin Sam S | TrustRadius Reviewer

Support Rating

CamCard

No score
No answers yet
No answers on this topic

Freshworks CRM (formerly Freshsales)

Freshworks CRM (formerly Freshsales) 7.5
Based on 4 answers
When you initially log in to Freshworks, you get snippets to guide you on how to set up. You have a chat option on every page so you can reach out to the support agent and get your issues resolved in real time. The agents are fast, responsive, and experienced in handling even a person who introduced CRM to the world...
Immanuel Chiplin Sam S | TrustRadius Reviewer

Alternatives Considered

CamCard

ABBYY business card reader was used one time so I don't have a ton of data. Personally, I felt CamCard was much more user-friendly. I like basic, simple, and easy to use tools. CamCard was it for me!
Anonymous | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

Close.io has less features, costs more, and equally has an inside sales team focus, rather than being just as suitable for both inside and outside sales.Having said this, Close.io has important features and smart automations, a cleaner interface (easier for non-techs to use), and has very strong integrations using Zapier, plus SMS-based support.Where Freshsales won for us is that it ended up being nearly half the cost of Close.io, as well as included telephony support for our local country (Australia), whereas Close.io comes with USA/Canada numbers and requires the top pricing tier to include calls to other countries. We needed a telephony system that worked well for making and receiving from Australia.Freshsales won for us because their pricing is at a good point, had the telephony requirements we needed, and all the features that we required were good enough, or we found a workaround.
Anonymous | TrustRadius Reviewer

Return on Investment

CamCard

  • Due to CamCard's low cost, I have found it to provide a positive ROI for me. Looking at the cost of business card scanners like ScanDisk provides the cost can be $150+.
  • CamCard has also allowed me to reduce the time of manually inserting contact information from the contacts that I meet, and since time is money, it has saved my organization labor time.
  • Finally, having the ability to use CamCard on my phone, it prevents me from loosing business cards and contact information that I need.
Robert Chambers | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

  • It is too soon to make a determination on ROI, but I do think it will help me be more efficient.
  • The reporting functions help me stay on track of sales opportunities.
  • The task reminders help me accelerate how quickly deals come together.
Dan Styklunas | TrustRadius Reviewer

Screenshots

Pricing Details

CamCard

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CamCard Editions & Modules

Edition
Team$5.001
Business$12.001
  1. Per User Per Month
Additional Pricing Details

Freshworks CRM (formerly Freshsales)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Freshworks CRM (formerly Freshsales) Editions & Modules

Edition
Customer-for-Life Cloud - Growth$29.001
Customer-for-Life Cloud - Pro$69.001
Customer-for-Life Cloud - Enterprise$125.001
Sales Cloud - Growth$29.001
Sales Cloud - Pro$59.001
Sales Cloud - Enterprise$99.001
Marketing Cloud - Growth$19.001
Marketing Cloud - Pro$59.001
Marketing Cloud - Enterprise$99.001
  1. per user per month, billed annually
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CamCard
8.4
Freshworks CRM (formerly Freshsales)
8.6

Usability

CamCard
Freshworks CRM (formerly Freshsales)
8.7

Support Rating

CamCard
Freshworks CRM (formerly Freshsales)
7.5

Add comparison