What users are saying about
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Top Rated
60 Ratings
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Top Rated
570 Ratings

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100

SolarWinds NPM

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Top Rated
570 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Network Performance Monitoring

    Catchpoint

    Feature Set Not Supported
    N/A
    8.1

    SolarWinds NPM

    81%
    SolarWinds Network Performance Monitor (NPM) ranks higher in 10/10 features

    Automated network device discovery

    N/A
    0 Ratings
    8.2
    82%
    208 Ratings

    Network monitoring

    N/A
    0 Ratings
    9.1
    91%
    230 Ratings

    Baseline threshold calculation

    N/A
    0 Ratings
    7.9
    79%
    200 Ratings

    Alerts

    N/A
    0 Ratings
    8.9
    89%
    227 Ratings

    Network capacity planning

    N/A
    0 Ratings
    7.9
    79%
    187 Ratings

    Packet capture analysis

    N/A
    0 Ratings
    7.3
    73%
    129 Ratings

    Network mapping

    N/A
    0 Ratings
    7.7
    77%
    189 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.5
    85%
    211 Ratings

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    7.4
    74%
    151 Ratings

    Hardware health monitoring

    N/A
    0 Ratings
    8.7
    87%
    214 Ratings

    Attribute Ratings

    • Catchpoint is rated higher in 2 areas: Likelihood to Renew, Support Rating
    • SolarWinds Network Performance Monitor (NPM) is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    8.9

    Catchpoint

    89%
    45 Ratings
    9.0

    SolarWinds NPM

    90%
    236 Ratings

    Likelihood to Renew

    9.1

    Catchpoint

    91%
    1 Rating
    9.0

    SolarWinds NPM

    90%
    24 Ratings

    Usability

    5.5

    Catchpoint

    55%
    2 Ratings
    9.2

    SolarWinds NPM

    92%
    19 Ratings

    Availability

    Catchpoint

    N/A
    0 Ratings
    8.2

    SolarWinds NPM

    82%
    2 Ratings

    Performance

    Catchpoint

    N/A
    0 Ratings
    5.5

    SolarWinds NPM

    55%
    2 Ratings

    Support Rating

    8.9

    Catchpoint

    89%
    48 Ratings
    7.4

    SolarWinds NPM

    74%
    42 Ratings

    Online Training

    Catchpoint

    N/A
    0 Ratings
    6.4

    SolarWinds NPM

    64%
    1 Rating

    Implementation Rating

    Catchpoint

    N/A
    0 Ratings
    7.3

    SolarWinds NPM

    73%
    16 Ratings

    Product Scalability

    Catchpoint

    N/A
    0 Ratings
    7.3

    SolarWinds NPM

    73%
    1 Rating

    Likelihood to Recommend

    Catchpoint

    Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
    Anonymous | TrustRadius Reviewer

    SolarWinds NPM

    NPM is well suited for small to medium-sized organizations. It does the basic functions of a network monitoring suite very well however some of the more advanced features aren't as straightforward. Basic up/down email alerts work well but there are obviously many solutions that do this as well. I wouldn't recommend NPM for very large organizations because the server needed to support that many devices.
    Curt Sminkey | TrustRadius Reviewer

    Pros

    Catchpoint

    • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
    • Catchpoint synthetic test that will be set up target an endpoint or URLS
    • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
    Habtamu Asfaw | TrustRadius Reviewer

    SolarWinds NPM

    • Out of the Monitoring of almost all Network Devices.
    • Build custom pollers to monitor which is not supported out of the box.
    • Further you can alert on these custom metrics and Out of the box metrics.
    • It provides you great dashboards, Reports features.
    • You can integrate it with any MoM layer tools either using its API or sending out traps.
    • Out of the box Integration with Service Now ITSM Tool.
    Anonymous | TrustRadius Reviewer

    Cons

    Catchpoint

    • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
    Anonymous | TrustRadius Reviewer

    SolarWinds NPM

    • Configuring thresholds for your alerts can be a little cumbersome.
    • Getting additional details onto the alerts is not as easy as it could be.
    • You need to have two servers to run SolarWinds NPM, one for the service and a separate one for the database.
    Matthew Harper | TrustRadius Reviewer

    Pricing Details

    Catchpoint

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Catchpoint Editions & Modules

    Additional Pricing Details
    - White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking

    SolarWinds NPM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    $0 Starting Price

    SolarWinds NPM Editions & Modules

    Edition
    NPM$1,5831
    1. Starting Price
    Additional Pricing Details

    Likelihood to Renew

    Catchpoint

    Catchpoint 9.1
    Based on 1 answer
    Great and convenient to use.
    Anonymous | TrustRadius Reviewer

    SolarWinds NPM

    SolarWinds NPM 9.0
    Based on 24 answers
    The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
    Dwain Erhart | TrustRadius Reviewer

    Usability

    Catchpoint

    Catchpoint 5.5
    Based on 2 answers
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Anonymous | TrustRadius Reviewer

    SolarWinds NPM

    SolarWinds NPM 9.2
    Based on 19 answers
    SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Catchpoint

    No score
    No answers yet
    No answers on this topic

    SolarWinds NPM

    SolarWinds NPM 8.2
    Based on 2 answers
    Has never failed me
    Anonymous | TrustRadius Reviewer

    Performance

    Catchpoint

    No score
    No answers yet
    No answers on this topic

    SolarWinds NPM

    SolarWinds NPM 5.5
    Based on 2 answers
    Pages load slow, especially the bettors map. Could be that my server is old.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Catchpoint

    Catchpoint 8.9
    Based on 48 answers
    I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
    Anonymous | TrustRadius Reviewer

    SolarWinds NPM

    SolarWinds NPM 7.4
    Based on 42 answers
    In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
    Jim Arendt | TrustRadius Reviewer

    Online Training

    Catchpoint

    No score
    No answers yet
    No answers on this topic

    SolarWinds NPM

    SolarWinds NPM 6.4
    Based on 1 answer
    Would like an in person course
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Catchpoint

    No score
    No answers yet
    No answers on this topic

    SolarWinds NPM

    SolarWinds NPM 7.3
    Based on 16 answers
    Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
    Dwain Erhart | TrustRadius Reviewer

    Alternatives Considered

    Catchpoint

    Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
    Brian Gill | TrustRadius Reviewer

    SolarWinds NPM

    We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.
    Anonymous | TrustRadius Reviewer

    Scalability

    Catchpoint

    No score
    No answers yet
    No answers on this topic

    SolarWinds NPM

    SolarWinds NPM 7.3
    Based on 1 answer
    From the direction and information I have been given it is very flexible and scalelable
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Catchpoint

    • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
    • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
    • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
    Anonymous | TrustRadius Reviewer

    SolarWinds NPM

    • The impact is largely on the positive side as ROI figures are on the rise.
    • The licensing model is appropriately designed to meet every need. We have an XLS license and with the addition of an APE license, we can easily extend our scope.
    • SolarWinds has helped in the creation of business use cases for network equipment or bandwidth investments. With capacity planning, we can accurately size our Infra.
    Anonymous | TrustRadius Reviewer

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