Make vs. HubSpot Operations Hub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Make
Score 9.3 out of 10
N/A
Make (formerly Integromat) automates integration between applications. It features data transformation capabilities within a no-code graphic interface. The former Integromat was acquired by Celonis in 2020, and the current product Make is a Celonis brand.
$9
per month
HubSpot Operations Hub
Score 8.2 out of 10
N/A
HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.
$45
per month
Pricing
MakeHubSpot Operations Hub
Editions & Modules
Free
$0
per month
Core
$9
per month
Pro
$16
per month
Teams
$29
per month
Enterprise
Contact
Starter
$45
per month
Professional
$720
per month
Enterprise
$2000
per month
Offerings
Pricing Offerings
MakeHubSpot Operations Hub
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
MakeHubSpot Operations Hub
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Make
8.3
5 Ratings
3% above category average
HubSpot Operations Hub
-
Ratings
Pre-built connectors9.05 Ratings00 Ratings
Connector modification9.55 Ratings00 Ratings
Support for real-time and batch integration9.54 Ratings00 Ratings
Data quality services8.05 Ratings00 Ratings
Data security features7.54 Ratings00 Ratings
Monitoring console6.55 Ratings00 Ratings
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User Ratings
MakeHubSpot Operations Hub
Likelihood to Recommend
9.0
(5 ratings)
9.5
(26 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.0
(3 ratings)
10.0
(3 ratings)
Support Rating
7.3
(2 ratings)
8.2
(7 ratings)
User Testimonials
MakeHubSpot Operations Hub
Likelihood to Recommend
Celonis
Integromat is the best tool for business automation in my opinion because unlike Zapier it allows us to integrate with any API even if the app is not available which allows us to create automation even with the less known apps that we use or the ones that we built internally for our own company.
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HubSpot
In cases of brands that have been in the market for a long time but do not see any impact from new clients or consumers, HubSpot is ideal since it allows to keep the brand fresh in the mind of the audience. HubSpot additionally provides insight into what we're doing and allowed us to align the sales team with company goals. It also ensures that you receive updates from your computer. We can handle all programming requests that come into our team. One thing that HubSpot can improve on is not having a good centralized dashboard that allows for a full view of ALL data coming in. You can go to each piece, but not having them all attached to the board adds a bit of a challenge. It's not very complex to handle, but it would be easier to use if it had that feature.
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Pros
Celonis
  • UI/UX Simplicity and Features
  • Workflows are explained in details and even people without IT background can use the tool.
  • Consumption is nicely tracked.
  • Myriad of existing templates, solutions, and readymade connectors.
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HubSpot
  • Easy to figure out. Once you login, it's incredibly easy to figure out what to do, thanks to their simple UIX.
  • Easy integrations with many partners. PieSync offers easy integrations with many partners. Integrating is as easy as clicking, filling in your login information and clicking again!
  • Allowing multiple integrations. I'm glad PieSync allows multiple integrations so you aren't limited with how you integrate your different systems with contact information. Very helpful!
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Cons
Celonis
  • There are always new platforms and connections that we'd like to see
  • More flexibility in paying for operations (tasks) on a sliding scale, instead of by tier
  • More thorough support documentation on connecting various platforms and troubleshooting errors
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HubSpot
  • The biggest issue we have had with PieSync is the lack of detail within syncing. Sometimes when there is an issue with a Sync it is hard to determine what went wrong. Even though most of the time it's user error, it's hard to diagnose issues with the current PieSync set-up.
  • The pricing of PieSync is a little odd and I think should be based on something other than number of contacts you're syncing.
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Likelihood to Renew
Celonis
No answers on this topic
HubSpot
The tool is very "set it and forget it" and reliable!
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Usability
Celonis
Make's easy to understand user interface helps you to visualize what's happening at all times. Could use some tweaks around the navigation from a scenario specifically in the folders and back navigations. I can't tell you the amount of time wasted in that area. When you branch, you can't bring a branch back together in the same scenario which is kind of a bummer as well.
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HubSpot
I used it with a couple of systems that I was not expecting to be smooth sailing and it just worked without any issues.
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Support Rating
Celonis
The pricing schema is very attractive, almost 50% lower than the competition. You could start from free and then grow. It has a pretty big library of connections to other apps and services, which really helps you when everything is a mess. Integromat has a really easy-to-use interface. You could do almost everything with fewer than 5 clicks. Scenarios (automation steps to complete a routine) have graphics so you can configure them more easily.
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HubSpot
Every time that I've had a question, PieSync has been very responsive. It is a reliable company with a great team that is devoted to helping their customers. I've been their customer for 2 years and I've never looked back. Support is an important reason why PieSync is my go-to app for this job.
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Alternatives Considered
Celonis
Integromat allows us to do everything we used to do on Zapier but it doesn't limit us to only the popular apps, with Integromat we're integrating custom APIs and we get data from different servers through GET requests and it's exactly what we needed and Zapier couldn't provide it.
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HubSpot
PieSync is much less confusing, and from what I remember, cheaper. But if you need a more robust solution to get more data from system to system, you will need to find something other than PieSync. Zapier can be confusing and complicated to setup. And as you get more and more into the weeds with Zapier, you start realizing that you need to upgrade from plan to plan as you add these more complicated steps.
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Return on Investment
Celonis
  • We used too many credits multiple times and had to buy them additionally, there are no prevention systems to setup to alert before it happens.
  • Some consumption is difficult to understand and requires time and digging.
  • It requires heavy internal effort to simplify things in Make in order for it to operate cheaper.
  • Initial IT setup is paramount and determines a lot.
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HubSpot
  • PieSync saves our team countless hours of repetitive data input by syncing the data automatically.
  • PieSync has allowed us to use additional specialized marketing software and still be able to keep our contact data synced to our CRM.
  • ROI is positive as the cost has far outweighed the time savings of inputting data and reducing mistakes with client data.
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ScreenShots

HubSpot Operations Hub Screenshots

Screenshot of Currently available connections.Screenshot of PieSync dashboard viewScreenshot of Configure your sync between 2 apps (or more)