What users are saying about
2 Ratings
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Score 10 out of 100
9 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

CenterPoint Payroll

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Anonymous | TrustRadius Reviewer

Payroll by Wave

Payroll by Wave is accurate and fits well in all organizations where its suited to a scenario where an organization basically aims to improve the payroll management and execution process. It will allow for easier update of all employee benefits and execute necessary deductions including the statutory ones thus allow organizations to manage their finances and workforce efficiently
Francis Cook | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CenterPoint Payroll
10.0
Payroll by Wave
8.9
Pay calculation
CenterPoint Payroll
10.0
Payroll by Wave
9.2
Benefit plan administration
CenterPoint Payroll
10.0
Payroll by Wave
9.0
Direct deposit files
CenterPoint Payroll
10.0
Payroll by Wave
8.7
Salary revision and increment management
CenterPoint Payroll
10.0
Payroll by Wave
7.8
Reimbursement management
CenterPoint Payroll
10.0
Payroll by Wave
9.0
Support for external payroll vendors
CenterPoint Payroll
Payroll by Wave
9.0
Off-cycle/On-Demand payment
CenterPoint Payroll
Payroll by Wave
9.5

Pros

CenterPoint Payroll

  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Anonymous | TrustRadius Reviewer

Payroll by Wave

  • Time-saving: Everything is saved from one pay period to the next so it's very easy to click and run.
  • Great price: Perfect for smaller businesses who don't need the extra bells and whistles
  • Customer support: Any questions are addressed quickly, set up was a breeze.
Alex Pegg | TrustRadius Reviewer

Cons

CenterPoint Payroll

  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Anonymous | TrustRadius Reviewer

Payroll by Wave

  • Payroll is a paid feature at $10 + $4/employee per month. I suppose this is a normal expense, but other payroll systems I've used, such as ones built into online banking, have cost me a fraction of this.
Brendon Brown | TrustRadius Reviewer

Support Rating

CenterPoint Payroll

CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
Anonymous | TrustRadius Reviewer

Payroll by Wave

Payroll by Wave 8.7
Based on 2 answers
Support is usually very quick and reliable. The live chat feature is a definite bonus.
Ryan Connolly | TrustRadius Reviewer

Alternatives Considered

CenterPoint Payroll

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Anonymous | TrustRadius Reviewer

Payroll by Wave

Similar features, similar pricing. I selected Wave initially because my accounting is integrated with the other Wave software.
Alex Pegg | TrustRadius Reviewer

Return on Investment

CenterPoint Payroll

  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Anonymous | TrustRadius Reviewer

Payroll by Wave

  • We tested Wave briefly and Wave Payroll briefly. Impact was minimal as it did not quite fit our needs.
Brendon Brown | TrustRadius Reviewer

Pricing Details

CenterPoint Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Payroll by Wave

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CenterPoint Payroll
10.0
Payroll by Wave
9.6

Support Rating

CenterPoint Payroll
10.0
Payroll by Wave
8.7

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