What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.9 out of 100
Based on 6 reviews and ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 17 reviews and ratings
Feature Set Ratings
BI Standard Reporting
Keen, a Chargify company
Feature Set Not Supported
N/A
8.3
Mode
83%
Mode ranks higher in 3/3 features
Mode ranks higher in 3/3 features
Pixel Perfect reports
N/A
0 Ratings
9.2
92%
4 Ratings
Customizable dashboards
N/A
0 Ratings
8.1
81%
8 Ratings
Report Formatting Templates
N/A
0 Ratings
7.6
76%
7 Ratings
Ad-hoc Reporting
Keen, a Chargify company
Feature Set Not Supported
N/A
8.4
Mode
84%
Mode ranks higher in 4/4 features
Mode ranks higher in 4/4 features
Drill-down analysis
N/A
0 Ratings
7.8
78%
7 Ratings
Formatting capabilities
N/A
0 Ratings
7.9
79%
8 Ratings
Integration with R or other statistical packages
N/A
0 Ratings
8.6
86%
7 Ratings
Report sharing and collaboration
N/A
0 Ratings
9.2
92%
7 Ratings
Report Output and Scheduling
Keen, a Chargify company
Feature Set Not Supported
N/A
8.0
Mode
80%
Mode ranks higher in 5/5 features
Mode ranks higher in 5/5 features
Publish to Web
N/A
0 Ratings
8.1
81%
6 Ratings
Publish to PDF
N/A
0 Ratings
7.2
72%
8 Ratings
Report Versioning
N/A
0 Ratings
7.8
78%
5 Ratings
Report Delivery Scheduling
N/A
0 Ratings
8.4
84%
8 Ratings
Delivery to Remote Servers
N/A
0 Ratings
8.4
84%
4 Ratings
Data Discovery and Visualization
Keen, a Chargify company
Feature Set Not Supported
N/A
6.5
Mode
65%
Mode ranks higher in 3/3 features
Mode ranks higher in 3/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)
N/A
0 Ratings
7.8
78%
7 Ratings
Location Analytics / Geographic Visualization
N/A
0 Ratings
5.6
56%
6 Ratings
Predictive Analytics
N/A
0 Ratings
6.3
63%
4 Ratings
Access Control and Security
Keen, a Chargify company
Feature Set Not Supported
N/A
9.3
Mode
93%
Mode ranks higher in 4/4 features
Mode ranks higher in 4/4 features
Multi-User Support (named login)
N/A
0 Ratings
10.0
100%
1 Rating
Role-Based Security Model
N/A
0 Ratings
9.0
90%
1 Rating
Multiple Access Permission Levels (Create, Read, Delete)
N/A
0 Ratings
9.0
90%
1 Rating
Single Sign-On (SSO)
N/A
0 Ratings
9.0
90%
1 Rating
Application Program Interfaces (APIs) / Embedding
Keen, a Chargify company
Feature Set Not Supported
N/A
9.0
Mode
90%
Mode ranks higher in 1/1 features
Mode ranks higher in 1/1 features
REST API
N/A
0 Ratings
9.0
90%
1 Rating
Attribute Ratings
- Mode is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
6.9
Keen, a Chargify company
69%
3 Ratings
9.0
Mode
90%
8 Ratings
Usability
Keen, a Chargify company
N/A
0 Ratings
9.3
Mode
93%
2 Ratings
Support Rating
Keen, a Chargify company
N/A
0 Ratings
8.3
Mode
83%
3 Ratings
Likelihood to Recommend
Keen, a Chargify company
To run more visual, analytical models, it is great. Leave the statistics to your other programs.

Verified User
Employee in Research & Development
Higher Education Company, 5001-10,000 employeesMode
After launching a new contact pathway in a help experience, Mode Analytics can help provide insight into the sentiments from users as well as the engagement with any written content. Numeric outputs are easier to manage, whereas more nuanced/emotional feedback is sometimes hard to quantify (though not impossible if you get creative).
Help Systems Analyst
LyftTransportation/Trucking/Railroad, 1001-5000 employees
Pros
Keen, a Chargify company
- It has been great for configuring and representing data trends for our own company as well as our clients.
- It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
- The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.

Verified User
Employee in Professional Services
Environmental Services Company, 1-10 employeesMode
- It allows me to undertake data visualization tasks by creating really insightful charts and dashboards
- It allows for easy sharing and work collaboration on data analysis tasks
- Mode has an easier to use SQL editor as well
- I love how it organizes all our SQL data tables into easy-to-view data we can draw insights on
Head of Operations
Waya LimitedFinancial Services, 11-50 employees
Cons
Keen, a Chargify company
- Cost is a little much for something we could do in house, given, it would take us much longer
- Would be better to be more compatible with other analytical software
- Could improve on code editing capabilities
Graduate Research Assistant
Western Kentucky UniversityHigher Education, 1001-5000 employees
Mode
- Jinja use to expand SQL capabilities could have more features, for example use results of a query as input.
- Better visualization charts.
- Better Usability for report creation

Verified User
Analyst in Information Technology
Internet Company, 51-200 employeesPricing Details
Keen, a Chargify company
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Mode
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Keen, a Chargify company
No score
No answers yet
No answers on this topic
Mode
Mode 9.3
Based on 2 answers
For the advanced user already familiar with Python. It is just the same tool, already managed and connected to the data.
Quantitative Researcher
SaveFinancial Services, 1-10 employees
Support Rating
Keen, a Chargify company
No score
No answers yet
No answers on this topic
Mode
Mode 8.3
Based on 3 answers
Mode has dedicated agents who are online in a chatroom, ready to take on any questions and provide helpful feedback.
Analytics Lead
Lyft Inc.Internet, 1001-5000 employees
Alternatives Considered
Keen, a Chargify company
They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.

Verified User
Employee in Research & Development
Higher Education Company, 5001-10,000 employeesMode
We used both Qlik and Mode at our organization. The mode was used a quick analysis SQL tool while Qlik was our enterprise BI solution.

Verified User
Manager in Other
Publishing Company, 5001-10,000 employeesReturn on Investment
Keen, a Chargify company
No answers on this topic
Mode
- Extremely positive. It's a key feature in our application.
- Were it not for the account management bit, Mode would be hands-down our recommendation for anyone looking for cloud BI.

Verified User
Executive in Product Management
Financial Services Company, 11-50 employees