What users are saying about
6 Ratings
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Score 6.9 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    BI Standard Reporting

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.3

    Mode

    83%
    Mode ranks higher in 3/3 features

    Pixel Perfect reports

    N/A
    0 Ratings
    9.2
    92%
    4 Ratings

    Customizable dashboards

    N/A
    0 Ratings
    8.1
    81%
    8 Ratings

    Report Formatting Templates

    N/A
    0 Ratings
    7.6
    76%
    7 Ratings

    Ad-hoc Reporting

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.4

    Mode

    84%
    Mode ranks higher in 4/4 features

    Drill-down analysis

    N/A
    0 Ratings
    7.8
    78%
    7 Ratings

    Formatting capabilities

    N/A
    0 Ratings
    7.9
    79%
    8 Ratings

    Integration with R or other statistical packages

    N/A
    0 Ratings
    8.6
    86%
    7 Ratings

    Report sharing and collaboration

    N/A
    0 Ratings
    9.2
    92%
    7 Ratings

    Report Output and Scheduling

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.0

    Mode

    80%
    Mode ranks higher in 5/5 features

    Publish to Web

    N/A
    0 Ratings
    8.1
    81%
    6 Ratings

    Publish to PDF

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    Report Versioning

    N/A
    0 Ratings
    7.8
    78%
    5 Ratings

    Report Delivery Scheduling

    N/A
    0 Ratings
    8.4
    84%
    8 Ratings

    Delivery to Remote Servers

    N/A
    0 Ratings
    8.4
    84%
    4 Ratings

    Data Discovery and Visualization

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    6.5

    Mode

    65%
    Mode ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    N/A
    0 Ratings
    7.8
    78%
    7 Ratings

    Location Analytics / Geographic Visualization

    N/A
    0 Ratings
    5.6
    56%
    6 Ratings

    Predictive Analytics

    N/A
    0 Ratings
    6.3
    63%
    4 Ratings

    Access Control and Security

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    9.3

    Mode

    93%
    Mode ranks higher in 4/4 features

    Multi-User Support (named login)

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Role-Based Security Model

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Multiple Access Permission Levels (Create, Read, Delete)

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Single Sign-On (SSO)

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Application Program Interfaces (APIs) / Embedding

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    9.0

    Mode

    90%
    Mode ranks higher in 1/1 features

    REST API

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • Mode is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.9

    Keen, a Chargify company

    69%
    3 Ratings
    9.0

    Mode

    90%
    8 Ratings

    Usability

    Keen, a Chargify company

    N/A
    0 Ratings
    9.3

    Mode

    93%
    2 Ratings

    Support Rating

    Keen, a Chargify company

    N/A
    0 Ratings
    8.3

    Mode

    83%
    3 Ratings

    Likelihood to Recommend

    Keen, a Chargify company

    To run more visual, analytical models, it is great. Leave the statistics to your other programs.
    Anonymous | TrustRadius Reviewer

    Mode

    After launching a new contact pathway in a help experience, Mode Analytics can help provide insight into the sentiments from users as well as the engagement with any written content. Numeric outputs are easier to manage, whereas more nuanced/emotional feedback is sometimes hard to quantify (though not impossible if you get creative).
    Jacob Rossi | TrustRadius Reviewer

    Pros

    Keen, a Chargify company

    • It has been great for configuring and representing data trends for our own company as well as our clients.
    • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
    • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
    Anonymous | TrustRadius Reviewer

    Mode

    • It allows me to undertake data visualization tasks by creating really insightful charts and dashboards
    • It allows for easy sharing and work collaboration on data analysis tasks
    • Mode has an easier to use SQL editor as well
    • I love how it organizes all our SQL data tables into easy-to-view data we can draw insights on
    Kofi Obo Wood | TrustRadius Reviewer

    Cons

    Keen, a Chargify company

    • Cost is a little much for something we could do in house, given, it would take us much longer
    • Would be better to be more compatible with other analytical software
    • Could improve on code editing capabilities
    Shelby Bowden | TrustRadius Reviewer

    Mode

    • Jinja use to expand SQL capabilities could have more features, for example use results of a query as input.
    • Better visualization charts.
    • Better Usability for report creation
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Keen, a Chargify company

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Mode

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Mode

    Mode 9.3
    Based on 2 answers
    For the advanced user already familiar with Python. It is just the same tool, already managed and connected to the data.
    Alexandre Rezende | TrustRadius Reviewer

    Support Rating

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Mode

    Mode 8.3
    Based on 3 answers
    Mode has dedicated agents who are online in a chatroom, ready to take on any questions and provide helpful feedback.
    Rita Lo | TrustRadius Reviewer

    Alternatives Considered

    Keen, a Chargify company

    They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
    Anonymous | TrustRadius Reviewer

    Mode

    We used both Qlik and Mode at our organization. The mode was used a quick analysis SQL tool while Qlik was our enterprise BI solution.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Keen, a Chargify company

    No answers on this topic

    Mode

    • Extremely positive. It's a key feature in our application.
    • Were it not for the account management bit, Mode would be hands-down our recommendation for anyone looking for cloud BI.
    Anonymous | TrustRadius Reviewer

    Add comparison