What users are saying about
2 Ratings
6 Ratings
2 Ratings
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Score 7 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

Charlie App

If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
Kevin Gilman | TrustRadius Reviewer

D&B Optimizer

NetProspex is particularly well suited to help your organization keep up an accurate database. It helps to use the NetProspex tools at least once a quarter to help maintain accuracy. It also helps to fill in any incomplete records that could slow down your business process, and it eliminates barriers during the sales funnel.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Charlie App
3.0
D&B Optimizer
5.7
Load time/data access
Charlie App
3.0
D&B Optimizer
8.0
Advanced search
Charlie App
D&B Optimizer
3.5
Identification of new leads
Charlie App
D&B Optimizer
5.1
List quality
Charlie App
D&B Optimizer
5.1
List upload/download
Charlie App
D&B Optimizer
8.0
Ideal customer targeting
Charlie App
D&B Optimizer
4.4

Sales Intelligence Data Standards

Charlie App
9.0
D&B Optimizer
6.8
Contact information
Charlie App
9.0
D&B Optimizer
6.9
Company information
Charlie App
9.0
D&B Optimizer
6.2
Industry information
Charlie App
D&B Optimizer
7.1

Data Augmentation & Lead Qualification

Charlie App
D&B Optimizer
6.9
Lead qualification process
Charlie App
D&B Optimizer
6.0
Smart lists and recommendations
Charlie App
D&B Optimizer
6.0
Salesforce integration
Charlie App
D&B Optimizer
9.0
Company/business profiles
Charlie App
D&B Optimizer
4.3
Data hygiene
Charlie App
D&B Optimizer
8.8
Automatic data refresh
Charlie App
D&B Optimizer
6.2
Filters and segmentation
Charlie App
D&B Optimizer
8.2

Sales Intelligence Email Features

Charlie App
D&B Optimizer
7.3
Append emails to records
Charlie App
D&B Optimizer
7.3

Pros

Charlie App

  • They easily connect with my Outlook to sync my upcoming meetings.
  • It provides me with the social profiles of people I am meeting with.
  • It gives me the ability to have all my info about my contact in one place to easily review.
Kevin Gilman | TrustRadius Reviewer

D&B Optimizer

  • Update and correct data.
  • Integrate with your sales and marketing automation systems.
  • Help maintain updated records.
Susan Zaney | TrustRadius Reviewer

Cons

Charlie App

  • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
  • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
  • It takes a lot of time to sync at points, which is frustrating.
Kevin Gilman | TrustRadius Reviewer

D&B Optimizer

  • Sometimes missing records
Anonymous | TrustRadius Reviewer

Alternatives Considered

Charlie App

The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
Kevin Gilman | TrustRadius Reviewer

D&B Optimizer

We used Zoominfo before to help search for new leads, or leads similar to ones that were already in our database. We've found that Zoominfo may have had more records overall, but their data was not as accurate. We were also looking for a tool that could help evaluate our current leads on a more regular basis, something which Zoominfo could not provide.
Anonymous | TrustRadius Reviewer

Return on Investment

Charlie App

  • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
  • Charlie helps my relationships go deeper than just surface level info.
  • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
Kevin Gilman | TrustRadius Reviewer

D&B Optimizer

  • We save time and money having sales people trying to complete and update records.
Susan Zaney | TrustRadius Reviewer

Pricing Details

Charlie App

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

D&B Optimizer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Charlie App
7.0
D&B Optimizer
8.0

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