ChatBeacon vs. Freshworks Customer Service Suite
ChatBeacon vs. Freshworks Customer Service Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChatBeacon | N/A | ChatBeacon (formerly SightMax) is a live chat tool from SmartMax Software headquartered in Tulsa, Oklahoma. | N/A | |
Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent |
ChatBeacon | Freshworks Customer Service Suite | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChatBeacon | Freshworks Customer Service Suite | |
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Top Pros | No answers on this topic |
ChatBeacon | Freshworks Customer Service Suite | |
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Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChatBeacon | Freshworks Customer Service Suite | |
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Likelihood to Recommend | 6.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.0 (1 ratings) | - (0 ratings) |
ChatBeacon | Freshworks Customer Service Suite | |
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Likelihood to Recommend | SmartMax Software | Freshworks Inc No answers on this topic |
Pros | SmartMax Software | Freshworks Inc No answers on this topic |
Cons | SmartMax Software | Freshworks Inc No answers on this topic |
Support Rating | SmartMax Software | Freshworks Inc No answers on this topic |
Alternatives Considered | SmartMax Software | Freshworks Inc No answers on this topic |
Return on Investment | SmartMax Software | Freshworks Inc No answers on this topic |
ScreenShots | Freshworks Customer Service Suite Screenshots |