Cisco Business Edition 4000 vs Logitech GROUP

Likelihood to Recommend

Cisco BE 4000 is well suited for organizations with 200 or fewer users or looking to migrate remote offices with these many users, with requirements for basic calling and voicemail, which can be cloud managed and controlled. It provides the basic essential features as auto-attendant for reception, parking a call, holding a call and transferring calls to other departments, hunt groups for support, single number reach functionality for sales and marketing folks.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Pros

IP Phones connection
Communication control
Phone calls and easy administration

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Verified User

Manager in Information Technology

Computer Software Company, 51-200 employees

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High Audio Quality
High Video Quality

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Cons

Increase the support for number of users on the platform.
Provide options for customer care and messaging.
Include redundancy options for the solution.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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Design of the devices
To many cables for conference systems

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Support Rating

Cisco Business Edition 4000 8.2

Based on 2 answers

The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!

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Verified User

Manager in Information Technology

Computer Software Company, 51-200 employees

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Logitech GROUP 9.0

Based on 2 answers

I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Alternatives Considered

Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Return on Investment

Better communication
Control of IP phones
Easy management of calling the network

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Verified User

Manager in Information Technology

Computer Software Company, 51-200 employees

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The balance cost-benefit is very good with these devices.
You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No