What users are saying about
36 Ratings
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Score 7.2 out of 100
7 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Cisco Business Edition 7000

Based on the business model, this likely wouldn’t serve a small or start up company that doesn’t need all the features and can support itself on a more economical infrastructure. For a large business with multiple locations, this product is well suited. It offers a lot of features and integrations for collaboration as well as the support of a known company.
Anonymous | TrustRadius Reviewer

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Business Edition 7000
6.8
Opal
7.9
Task Management
Cisco Business Edition 7000
7.5
Opal
9.1
Gantt Charts
Cisco Business Edition 7000
7.0
Opal
9.1
Scheduling
Cisco Business Edition 7000
7.3
Opal
9.1
Workflow Automation
Cisco Business Edition 7000
6.8
Opal
9.1
Mobile Access
Cisco Business Edition 7000
6.9
Opal
1.0
Search
Cisco Business Edition 7000
6.5
Opal
9.1
Visual planning tools
Cisco Business Edition 7000
5.2
Opal
9.1

Communication

Cisco Business Edition 7000
6.1
Opal
6.1
Chat
Cisco Business Edition 7000
6.6
Opal
4.5
Notifications
Cisco Business Edition 7000
7.1
Opal
9.1
Discussions
Cisco Business Edition 7000
6.4
Opal
4.5
Surveys
Cisco Business Edition 7000
6.1
Opal
Internal knowledgebase
Cisco Business Edition 7000
6.4
Opal
Integrates with GoToMeeting
Cisco Business Edition 7000
5.7
Opal
Integrates with Gmail and Google Hangouts
Cisco Business Edition 7000
4.1
Opal
Integrates with Outlook
Cisco Business Edition 7000
6.2
Opal

File Sharing & Management

Cisco Business Edition 7000
5.8
Opal
9.1
Versioning
Cisco Business Edition 7000
5.5
Opal
9.1
Video files
Cisco Business Edition 7000
6.5
Opal
9.1
Audio files
Cisco Business Edition 7000
6.4
Opal
9.1
Document collaboration
Cisco Business Edition 7000
5.8
Opal
9.1
Access control
Cisco Business Edition 7000
4.9
Opal
9.1
Advanced security features
Cisco Business Edition 7000
7.3
Opal
Integrates with Google Drive
Cisco Business Edition 7000
3.6
Opal
Device sync
Cisco Business Edition 7000
6.7
Opal

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • Licensing should be easy and collaborative.
  • Management interface should be provided with redundancy.
  • I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.
Anonymous | TrustRadius Reviewer

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

MS Teams again is an app hosted on cloud and earlier on box like BE and I feel hardware of Cisco is better and support from TAC is way better than anybody.
Ujjwal Goel | TrustRadius Reviewer

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • High ROI, the communication platform provides all the necessary that is required employees to be always connected wherever they are. This improves companies overall performance and certainly income.
  • Simplified maintenance and user friendly interfaces. The platform has all the admin tool to make support easy and efficient.
  • Employees are enabled with all the Unified Communication services and they are more productive which again improves overall company's performance.
Anonymous | TrustRadius Reviewer

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Screenshots

Cisco Business Edition 7000

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 7000
7.7
Opal
9.2

Likelihood to Renew

Cisco Business Edition 7000
Opal
10.0

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