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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Business Edition 7000 (discontinued)

    Score9 out of 10
    N/ACisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A

    Opal

    Score9.1 out of 10
    Enterprise companies (1,001+ employees)
    Opal is a platform for brands, used to plan, create, and calendar their content - across teams and channels. Opal aims to enable tight alignment and high levels of efficiency. Marketing teams from companies such as Starbucks, Microsoft, and Target use Opal to collaborate, plan, and visualize, while ensuring an always-unified brand voice. Users can: Plan every facet of the brand experience, to ensure consistency throughout every moment and across every…

    $8.29

    per month

    Pricing
    Cisco Business Edition 7000 (discontinued)Opal
    Editions & Modules
    No answers on this topic
    Opal Pro
    $8.29
    per month
    Opal
    Free Forever
    Teams Pro
    Custom Pricing
    per month
    Offerings
    Pricing Offerings
    Cisco Business Edition 7000 (discontinued)Opal
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Business Edition 7000 (discontinued)Opal
    Considered Both Products
    Discontinued Products
    No answer on this topic
    OPAL
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Cisco Business Edition 7000 (discontinued)Opal
    Project Management
    Comparison of Project Management features of Cisco Business Edition 7000 (discontinued) and Opal
    Feature
    Cisco Business Edition 7000 (discontinued)
    7.1
    9 Ratings
    8% below category average
    Opal
    -
    Ratings
    Task Management7.69 Ratings00 Ratings
    Gantt Charts7.08 Ratings00 Ratings
    Scheduling6.77 Ratings00 Ratings
    Workflow Automation7.97 Ratings00 Ratings
    Mobile Access7.49 Ratings00 Ratings
    Search6.37 Ratings00 Ratings
    Visual planning tools6.95 Ratings00 Ratings
    Communication
    Comparison of Communication features of Cisco Business Edition 7000 (discontinued) and Opal
    Feature
    Cisco Business Edition 7000 (discontinued)
    6.9
    9 Ratings
    14% below category average
    Opal
    -
    Ratings
    Chat5.98 Ratings00 Ratings
    Notifications7.18 Ratings00 Ratings
    Discussions7.18 Ratings00 Ratings
    Surveys8.36 Ratings00 Ratings
    Internal knowledgebase7.18 Ratings00 Ratings
    Integrates with GoToMeeting6.95 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts6.56 Ratings00 Ratings
    Integrates with Outlook5.86 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Cisco Business Edition 7000 (discontinued) and Opal
    Feature
    Cisco Business Edition 7000 (discontinued)
    7.4
    9 Ratings
    8% below category average
    Opal
    -
    Ratings
    Versioning6.38 Ratings00 Ratings
    Video files9.95 Ratings00 Ratings
    Audio files7.97 Ratings00 Ratings
    Document collaboration6.38 Ratings00 Ratings
    Access control7.17 Ratings00 Ratings
    Advanced security features8.49 Ratings00 Ratings
    Integrates with Google Drive8.94 Ratings00 Ratings
    Device sync4.37 Ratings00 Ratings
    Best Alternatives
    Cisco Business Edition 7000 (discontinued)Opal
    Small Businesses
    Flock
    Score9.5 out of 10
    monday marketer (discontinued)
    Score10 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Adobe Marketing Cloud
    Score9.4 out of 10
    Enterprises
    Mattermost
    Score8.7 out of 10
    Adobe Marketing Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Business Edition 7000 (discontinued)Opal
    Likelihood to Recommend
    8.4
    (10 ratings)
    9.2
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cisco Business Edition 7000 (discontinued)Opal
    Likelihood to Recommend
    Discontinued Products
    Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
    Incentivized
    Read full review
    OPAL
    I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • The platform supports up to 5,000 users connected at the same time in voice and video calls.
    • Everything is virtually deployed on Cisco servers with reliability.
    • Intuitive configuration and user-friendly web interface.
    • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
    Incentivized
    Read full review
    OPAL
    • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
    • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
    • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • More cloud based services need to be added to the default service package.
    • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
    • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
    • Call recording should be also built in.
    Incentivized
    Read full review
    OPAL
    • No publishing capabilities, for the most part.
    • No analytics tie-ins.
    • Rather pricey.
    • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Looking at the feature sets and customer experience overall it's a good investment to make. It provides insights and also gives needed reports and statistics.
    Read full review
    OPAL
    You get for what you paid for. Opal has more features
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It has allowed for mostly smooth communication from department to department/office to office.
    • It allows for saved phone # / last contact to appear quickly.
    • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
    Incentivized
    Read full review
    OPAL
    • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
    • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
    • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
    Incentivized
    Read full review
    ScreenShots

    Opal Screenshots

    Screenshot of Preview content exactly as it will appear in market to the audience. Collaborate with teammates and track changes in the  Chat & Activity window.Screenshot of View scheduled Moments across all campaigns on the Calendar -- by day, week, or month.Screenshot of Plan marketing content and campaigns using Boards, a free-form space for brainstorming, briefing, and scenario planning.