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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Duo

    Score9.4 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    Delinea Secret Server

    Score7.2 out of 10
    N/ASecret Server (originally from Thycotic, now from Delinea since the 2021 Thycotic merger with Centrify) is an enterprise password management application, which is available with either a cloud-based or on-premise deployment which emphasizes fast deployment, scalability, and simplicity.N/A
    Pricing
    Cisco DuoDelinea Secret Server
    Editions & Modules
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco DuoDelinea Secret Server
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco DuoDelinea Secret Server
    Considered Both Products
    Cisco
    Chose Cisco Duo
    Each vendor we spoke with had different strengths and weaknesses, some very subtle, and for our use cases, they'd probably all have worked; however, we primarily needed a MFA solution for RADIUS and web that was inexpensive, simple to set up, easy to manage, and backed by a …
    Incentivized
    Chose Cisco Duo
    We used Google 2F for a bit in some of our organization but found it lacking a lot of the benefits and security that we were wanting. We would rather pay a few bucks more a person a month and have peace of mind knowing we have a solid 2-Factor product connected to us.
    Incentivized
    Delinea (Centrify + Thycotic)
    Chose Delinea Secret Server
    We tried using 1Password, and they have a great mobile app, but they weren't able to do the password rotation on our devices. Secret Server was basically our top option after reviewing.
    Incentivized
    Chose Delinea Secret Server
    KeePass is fine for individual use, but it does not meet the same objectives. There are a lot of products like KeePass that are just not as portable or robust, and do not have the kind of granularity Secret Server has. Being able to assign password permissions based on user …
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    129 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    118 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    129 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    94 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    106 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Cisco DuoDelinea Secret Server
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    CyberArk Privileged Access Management
    Score8.5 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    BeyondTrust Endpoint Privilege Management
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco DuoDelinea Secret Server
    Likelihood to Recommend
    9.4
    (196 ratings)
    8.0
    (9 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (76 ratings)
    8.0
    (1 ratings)
    Availability
    9.9
    (8 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (89 ratings)
    6.0
    (3 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (9 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.9
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco DuoDelinea Secret Server
    Likelihood to Recommend
    Cisco
    For secure access to apps and business data, I recommend Cisco Duo. It offers SSO, MFA, and Passwordless access, ensuring teams can securely access business data. It is easy to customize and comes with top-tier security features. It protects business data, apps, and users.
    Incentivized
    Read full review
    Delinea (Centrify + Thycotic)
    I would recommend Delinea to any organization or colleague, as I have used it to support our shared services model, as well as a dedicated model for people support to customers, for privileged access management. Delinea has provided us with effective methods for handling unnecessary login attempts to the customer infrastructure. Additionally, the connection thread is available in the audit trail for review, which is a valuable feature to have.
    Incentivized
    Read full review
    Pros
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    Delinea (Centrify + Thycotic)
    • Password Management: Its entire purpose, really. Secret Server stores passwords in an incredibly easy to use way. They can be organized in groups, they contain all the information about the site or system the password is used for (including URLs for websites), and even a notes field. You can set up specific policies for expirations and complexity, and Secret Server can even generate strong passwords for you. Using a password is simple, too, since you can just click a button to add it to your clipboard; you don't even have to unmask the password.
    • Security: The passwords are stored encrypted in a SQL database, and the application requires an authenticated login. This could be local, but we tie it into Active Directory. Each folder of passwords has groups assigned (in our case, again, AD, but you can make them local groups) with different permission levels, so we can compartmentalize passwords. Desktop technicians don't have access to network switch passwords, etc.
    • Easy Setup: It took me about an hour to get the server running, from spinning up the VM to importing our old password list. It took a little longer to organize the passwords into proper folders, and then assigning groups, but it was easy to do.
    • Personal Passwords: Each user also gets a personal folder, where they can keep their own, unshared passwords. This is nice for sites or systems with individualized logins (e.g., a firewall, VPN, etc.)
    • Favorites: Secret Server lets you tag passwords as "favorites" so you can easily find ones you use constantly. The search feature is nice, but this is nicer.
    Incentivized
    Read full review
    Cons
    Cisco
    • Should have device to device connection ability whereas internet is not met.
    • Changes of device can be sorted and easily made using a second email address or any other identification method.
    • Troubleshooting should be easy to sort out. One time, a Duo admin deleted the authentication group, and some employees were not getting push notifications. It was very hard to find out the cause. Duo should have some troubleshooting finder.
    • Sometimes push notifications are delayed, and the code does not work. At that time, we need to enroll the device again. Not sure why it happens. Duo should give reasons for the error.
    Read full review
    Delinea (Centrify + Thycotic)
    • Personally I would prefer an app instead of a website.
    • Can be too many options. Sometimes I just want to add a secret quickly.
    • Can be slow to adopt until you get used to how it works.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    Delinea (Centrify + Thycotic)
    No answers on this topic
    Usability
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    Delinea (Centrify + Thycotic)
    My rating is purely based on the configurational activities, as feature-wise delineation has all the features that are very beneficial for customers, though the implementation is a bit more manual work, which can be reduced with a low-code platform. Along with that, we can have a better UI to have intuitiveness and can manage the platform for shared customers in a better way. Overall, it is a very good tool for PAM.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    Delinea (Centrify + Thycotic)
    No answers on this topic
    Performance
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    Delinea (Centrify + Thycotic)
    No answers on this topic
    Support Rating
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    Delinea (Centrify + Thycotic)
    I actually haven't had to work with support. I have spoken to a colleague of mine who has worked with support and has been pleased.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    Delinea (Centrify + Thycotic)
    No answers on this topic
    Online Training
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    Delinea (Centrify + Thycotic)
    No answers on this topic
    Implementation Rating
    Cisco
    Documentation could have been better. I had to piece together different KB/admin guides to make certain things work and I also had to use third-party guides to get bits of information that were missing from Cisco Duo documentation. Support was also engaged multiple times to figure out an issue and after some back and forth it was usually determined that the information I needed was hidden somewhere else and had no direct correlation with the document that was linked from the platform.
    Incentivized
    Read full review
    Delinea (Centrify + Thycotic)
    No answers on this topic
    Alternatives Considered
    Cisco
    Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
    Incentivized
    Read full review
    Delinea (Centrify + Thycotic)
    There were not very many solutions that provided the entire package of taking an account from creation and deactivating it when no longer needed, as well as providing the discovery of unknown service accounts. Other solutions like RoboForm and LastPass did not offer the ability to manage your service accounts and added layers of complication to ensure security.
    Incentivized
    Read full review
    Scalability
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    Delinea (Centrify + Thycotic)
    No answers on this topic
    Return on Investment
    Cisco
    • Cisco Duo has saved us from automated attacks on VPN. We had an instance is 2024 where our VPN was being brute force attacked, and we had several users' weak passwords compromised; however the VPN security groups, and the MFA kept the attacks from gaining access. We've since replaced our firewall with capabilities for limitations on country access for VPN, and beefed up our password complexity settings,
    Incentivized
    Read full review
    Delinea (Centrify + Thycotic)
    • It has increased our security profile within our organization
    • it has made implementation of complex password policies easier to achieve
    • It has assisted with the hardening of the infrastructure by automatically proecting our service accounts and rotating passwords regularly
    Incentivized
    Read full review
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