Cisco Finesse vs. DialedIn
Cisco Finesse vs. DialedIn
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Cisco Finesse | N/A | Cisco Finesse is a product designed to improve customer support delivered via contact centers. Described by Cisco as a next-generation agent and supervisor desktop, Cisco Finesse provides a collaborative experience for communities that interact with your customer service organization. Finesse's user-centric design is stated to enhance satisfaction for your customer-care representatives. | N/A | |
DialedIn | N/A | DialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications. | N/A |
Cisco Finesse | DialedIn | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Finesse | DialedIn | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Cisco Finesse | DialedIn | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Cisco Finesse | DialedIn | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Dialpad Ai Sales Center Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Finesse | DialedIn | |
---|---|---|
Likelihood to Recommend | 8.5 (6 ratings) | 9.0 (2 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Cisco Finesse | DialedIn | |
---|---|---|
Likelihood to Recommend | Cisco | ChaseData |
Pros | Cisco | ChaseData |
Cons | Cisco | ChaseData |
Support Rating | Cisco | ChaseData No answers on this topic |
Alternatives Considered | Cisco | ChaseData |
Return on Investment | Cisco | ChaseData |
ScreenShots |