Cisco 700 Series Headsets includes Clear Voice technology and features built to enable productivity in any environment. The vendor states its deep integrations with Cisco collaboration applications and devices allow for intuitive user experiences and intelligent headset management with advanced analytics.
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Cisco Webex DX80
Score 9.1 out of 10
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The Cisco Webex DX80 is designed to take HD video conferencing and digital whiteboarding at the desk to the next level.
Plantronics Voyager, although it serves the same purpose, isn’t the same at all! The fact that we are a Cisco and Webex [shop] made it so simple once Cisco started offering headsets. Having to connect desk phones with Poly headsets required connectors and offered no visibility. …
Cisco Headset 700 is well suited for professionals who do remote interaction with customers and clients on a daily basis. This device helps them provide top-notch sound quality, great noise cancellation, security and great compatibility with large set of devices. Superior noise cancellation and compatibility is important specially in an open workplace where many co-workers are speaking and the resulting noise causes lack of focus. Additionally, given its decent battery life and quick-charge feature, it can be used for over 20 hours which is a desirable. It is not very appropriate for professionals for whom, calling or remote interaction is not a very necessary part of the job. In such cases, if they use the Headset rarely and don't care too much about quality and security, there are other cheaper alternatives.
It is an excellent choice for a personal device if you want to bring an independent device to meetings and add it as a second display at the same time. I don't believe that there is nearly as much benefit in using anything in a shared environment or in shared mode. My opinion is that the Room Kits that include displays that can flip or be touched by Samsung are more suited for that.
In crowded environments, very clean and clear communication can be provided for both the person using the headset and the other party with the noise-canceling mechanisms.
Smart Sensor Technology (Mute When You Remove Headphones) is a nice feature in my opinion.
More importantly, it has over 15 hours of talk time. Battery life is very good.
Bluetooth connection - sometimes takes 1-2 times to connect properly.
Receiving multiple calls - sometimes when I am on Webex and receive a call, it disconnects or when I decline the call, it loses the Webex connectivity.
Disconnecting multiple devices using - when I disconnect my phone from it, it will lose connection from my laptop as well.
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
In the workplace, Cisco Webex DX80 is ideal for group meetings. It's as simple as entering the room, dialing the destination number, and joining the video. It's simple and convenient. It offers an easy-to-use menu and user interface. My own opinion is that Cisco's usability is fantastic and I like it greatly. I encountered no issues.
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
I give top marks for Cisco Webex DX80 support. We have Cisco Smartnet and I can confirm that they are exceptional in answering and resolving doubts and problems with the device. On the phone, you are quickly answered and one of the Cisco experts solves your problem in your language.
I regularly try out new headsets but I tend to stick with what works best. My three top headsets are: 1) Jabra Evolve 75 - This has a boom mic [that automatically] mutes when lifted - Great feature when on regular calls! ANC works very [well.] Similar to the Cisco headset this doesn't have over-the-ear cups but the ANC works slightly better than the Cisco unit. 2) Jabra Evolve 85 - This is an over-the-ear model which has [superb] ANC. Also extremely comfortable with a well-designed desktop charger and [a] sleek boom mic that folds away into the right-hand ear cup. One thing to note with this headset compared to the Evolve 75 and Cisco is that it takes a while to get used to not being able to hear yourself when ANC is on. Once you get [past] that, you do feel like you're in a different and completely isolated space. Very little ambient noise gets in. 3) Cisco 700 series
Desk Pros are the next-gen set of video endpoints that are built with the right set of hardware configuration, capable of handling more load, with enough compute/CPU/memory to handle feature upgrades that meet the latest advancements Cisco is making to make this product line competitive—mostly trying to follow the Apple catching up to Samsung mobile phones roadmap.
It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
