What users are saying about
13 Ratings
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Score 8 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Cisco IP Phone 6800 Series

Great for group calls - the rollover feature is good. It makes it easy to have hotlines. The audio is clear and consistent. Easy to access voice messages and you can see you have voice messages without having to dial in through your number. The speed dial is easy to use - this comes in handy because we are often calling the same departments over and over - with a touch of a button we are able to connect right away; with out looking at a hand out for the digits.
Anonymous | TrustRadius Reviewer

Phone.com

Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
Bill Artinger | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco IP Phone 6800 Series
Phone.com
8.0
Hosted PBX
Cisco IP Phone 6800 Series
Phone.com
10.0
Multi-level Interactive Voice Response (IVR)
Cisco IP Phone 6800 Series
Phone.com
10.0
User templates
Cisco IP Phone 6800 Series
Phone.com
6.0
Call reports
Cisco IP Phone 6800 Series
Phone.com
7.0
Directory of employee names
Cisco IP Phone 6800 Series
Phone.com
7.0

Call Management

Cisco IP Phone 6800 Series
Phone.com
10.0
Answering rules
Cisco IP Phone 6800 Series
Phone.com
10.0
Call recording
Cisco IP Phone 6800 Series
Phone.com
10.0
Call park
Cisco IP Phone 6800 Series
Phone.com
10.0
Call screening
Cisco IP Phone 6800 Series
Phone.com
10.0
Message alerts
Cisco IP Phone 6800 Series
Phone.com
10.0

Mobile apps

Cisco IP Phone 6800 Series
Phone.com
10.0
Mobile app for Android
Cisco IP Phone 6800 Series
Phone.com
10.0

Pros

Cisco IP Phone 6800 Series

  • Audio quality is solid
  • It is portable and has good distance capability
  • It's compact and easy to carry
  • Battery life is decent
Anonymous | TrustRadius Reviewer

Phone.com

  • Provisioning phones throughout an organization
  • Compartmentalization is easy with different incoming call ques, routes and rules
  • Phone.com is available and generally functional from anywhere you have access to an internet connection
Bill Artinger | TrustRadius Reviewer

Cons

Cisco IP Phone 6800 Series

  • Ability to change ringer based on internal or external call
Anonymous | TrustRadius Reviewer

Phone.com

  • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
  • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
Bill Artinger | TrustRadius Reviewer

Alternatives Considered

Cisco IP Phone 6800 Series

It's less expensive, more compact but not as robust and well-adopted/supported since Spectralink kind of owns the industry. Cisco needs to make more of these lines of DECT phones in order to compete.
Anonymous | TrustRadius Reviewer

Phone.com

No answers on this topic

Return on Investment

Cisco IP Phone 6800 Series

  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
Anonymous | TrustRadius Reviewer

Phone.com

  • Being a Phone.com partner has enabled us to sell its services at a cost we can control and has given us great incentive
  • Phone.com has improved our ROI because we dont need multiple POTS lines or costly T1 setups
Bill Artinger | TrustRadius Reviewer

Screenshots

Cisco IP Phone 6800 Series

Phone.com

Pricing Details

Cisco IP Phone 6800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Phone.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco IP Phone 6800 Series
7.3
Phone.com
10.0

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