What users are saying about
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Top Rated
32 Ratings
5 Ratings

Cisco IP Phone 6800 Series

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Top Rated
32 Ratings
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Score 8.1 out of 100
5 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Cloud PBX

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    10.0

    Phone.com

    100%
    Phone.com ranks higher in 5/5 features

    Hosted PBX

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Multi-level Interactive Voice Response (IVR)

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    User templates

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Call reports

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Directory of employee names

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Call Management

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    10.0

    Phone.com

    100%
    Phone.com ranks higher in 5/5 features

    Answering rules

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Call recording

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Call park

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call screening

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Message alerts

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    VoIP system collaboration

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    10.0

    Phone.com

    100%
    Phone.com ranks higher in 2/2 features

    Audio conferencing

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Instant messaging

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile apps

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    10.0

    Phone.com

    100%
    Phone.com ranks higher in 2/2 features

    Mobile app for iOS

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile app for Android

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Phone.com is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.2

    Cisco IP Phone 6800 Series

    82%
    14 Ratings
    10.0

    Phone.com

    100%
    2 Ratings

    Likelihood to Recommend

    Cisco IP Phone 6800 Series

    As of now, we are using a Cisco IP phone and I think it is suited for [mid-size organizations] where they can manage IT dept and IT person this device is [one-time] setup but sometimes if anything happens it will very difficult to understand without IT background so [I] prefer for Mid size organization.
    Mohammed Ashfaq Hussain | TrustRadius Reviewer

    Phone.com

    Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
    Bill Artinger | TrustRadius Reviewer

    Pros

    Cisco IP Phone 6800 Series

    • Audio quality is solid
    • It is portable and has good distance capability
    • It's compact and easy to carry
    • Battery life is decent
    Anonymous | TrustRadius Reviewer

    Phone.com

    • Customer service and live chat are amazing
    • Simple, straight forward
    • Easy to setup
    • Affordable
    Carlos Crameri | TrustRadius Reviewer

    Cons

    Cisco IP Phone 6800 Series

    • Backlit buttons would help for poorly lit areas
    • Handset that is resilient to continuous sanitizing and cleaning
    • More rounded, smoother design of the instrument instead of the harsh square shape
    Jesse Bridgelal | TrustRadius Reviewer

    Phone.com

    • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
    • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
    Bill Artinger | TrustRadius Reviewer

    Pricing Details

    Cisco IP Phone 6800 Series

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Cisco IP Phone 6800 Series Editions & Modules

    Additional Pricing Details

    Phone.com

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $12.99 per month

    Phone.com Editions & Modules

    Edition
    Basic Users$12.991
    Plus Users$19.991
    Pro Users$29.991
    Lice ReceptionistStarting at $902
    IP Phone Connection$4.993
    Call Recording$7.994
    Phone Numbers$4.994
    Global Phone NumbersStarting at $4.994
    International DialingVary Rates
    1. per user, per month
    2. per month
    3. per month, per device
    4. per month
    5. none
    Additional Pricing Details
    20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.

    Alternatives Considered

    Cisco IP Phone 6800 Series

    With the COVID-19 pandemic forcing many businesses to adopt remote working policies, VoIP handsets have become more important than ever for firms wishing to remain in contact with their employees and clients. Fortunately, the 6800 series has a number of specific futures that are aimed at boosting productivity, wherever employees are based. These include the ability to handle multiple calls, fixed-function buttons that provide one-touch access to important features, and localized language support for international users. This is an ideal solution for this kind of scenario.
    Jorge E. Cantillo C. | TrustRadius Reviewer

    Phone.com

    No answers on this topic

    Return on Investment

    Cisco IP Phone 6800 Series

    • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
    • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
    • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
    Anonymous | TrustRadius Reviewer

    Phone.com

    • Reduced cost and improved our efficiency - all reps love it.
    Carlos Crameri | TrustRadius Reviewer

    Screenshots

    Cisco IP Phone 6800 Series

    Add comparison