What users are saying about
37 Ratings
Top Rated
21 Ratings
37 Ratings
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Score 8.5 out of 100
Top Rated
21 Ratings
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Score 8 out of 100

Likelihood to Recommend

Cisco Meraki SM

The free tier of Meraki SM was excellent and we used it for a few years. We now use the paid version. Meraki SM is excellent for schools that need to manage large amounts of iPads without needing to maintain physical contact with them. We are a small primary school on a single site however Meraki SM is able to handle larger sites. Devices are able to be configured so that the permissions are automatically set depending on the current user, or the current location. This allows for excellent customization. In my experience, Meraki SM works best when used with iPads. It does have some features for managing other devices but I have not used it for this.
Anonymous | TrustRadius Reviewer

Fleetsmith

Fleetsmith is well suited for companies with a lot of Macs, Mac minis, Apple tvs, etc., that are all over the place (different offices, states, countries, floors, remote employees, etc). It makes the management of these central where it would be almost impossible otherwise.
Andrew Vo | TrustRadius Reviewer

Pros

Cisco Meraki SM

  • The tagging feature is quite nice. One of the tags we use is for lost/stolen devices and we have it configured to email us when one of these devices show to be online. This allows us to take actions (such as remote wipe, track GPS, etc).
  • The ability to configure Geofences is also a nice feature to have. This allows us to restrict where our clients/employees are able to utilize the device.
  • Cloud-based management offers the ease of management which simply is not found with on-premises solutions.
Anonymous | TrustRadius Reviewer

Fleetsmith

  • Fleetsmith does a great job of being unobtrusive on managed devices. After initial deployment, one might never know it’s there except when it prompts to enforce a software update.
  • Fleetsmith has sensible defaults and relatively few decisions for the administrator to make; for most applications and configurations, it’s sufficient to enforce a minimum version. For more complex use cases, I suggest falling back on Fleetsmith’s ability to install tools such as Puppet and run arbitrary shell commands.
Steve Huff | TrustRadius Reviewer

Cons

Cisco Meraki SM

  • Currently the application addition to Meraki has gone through some changes that make it not as user friendly as it used to be but has improved some areas of the function such as easy of deployment.
  • It would be nice to have the ability to reset a users password from the control panel. This function is currently missing.
  • Some of the navigation within the panel is not the best. It is a little obscure at times where you need to go for certain functions. For instance, to manage users, instead of a nav feature just saying, Manager Users, you have to know to click on a link simply called, "General". This could be improved.
Mike Madsen | TrustRadius Reviewer

Fleetsmith

  • We were told that this was in the works and it would be implemented at the beginning of the year 2019. That has still not happened and whenever we ask about this functionality we cannot get a good answer.
  • Management of devices that are already in the field—we were told that in order to use Fleetsmith as we would like (pushing apps to devices) we would have to get each device and set them up from a Mac.
  • Integration with Windows.
DeMarcus Ketchum | TrustRadius Reviewer

Usability

Cisco Meraki SM

Cisco Meraki SM 9.0
Based on 1 answer
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
Laurance J. Specht | TrustRadius Reviewer

Fleetsmith

Fleetsmith 8.5
Based on 19 answers
The installation steps are very easy and the UI for admin panel is user-friendly. Enrolment all based on Gmail accounts and the import function is there to fetch the user accounts. Navigating in Fleetsmith admin panel is simple and clean.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Meraki SM

Cisco Meraki SM 8.0
Based on 4 answers
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
Anonymous | TrustRadius Reviewer

Fleetsmith

Fleetsmith 8.7
Based on 42 answers
Fantastic support. I have had a few queries on how to go about doing things in the best way and the support at Fleetsmith was always very quick to reply and with excellent advice and detail to solve the problem and lead is into our best use of their product.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Meraki SM

It was the most affordable and provided our company with the features we needed. Even after multiple re-evaluations, we were still able to justify the on-going use of Cisco Meraki SM over the the more expensive options. The others provide some more features, but Meraki provides the most features a growing business needs at an affordable price.
Matthaniel Cowell | TrustRadius Reviewer

Fleetsmith

The primary products we checked out were Mosyle, JAMF, and SimpleMDM. In the end it really came down to the simplicity of our needs and the simplicity of Fleetsmith's approach being in tight harmony. We kicked the tires, hard, for about a month and then dove all the way in.
Pax Whitfield | TrustRadius Reviewer

Scalability

Cisco Meraki SM

Cisco Meraki SM 7.8
Based on 3 answers
It is super easy to add users and deploy MDM license on all new devices on the dashboard. It’s also quite simple to personalize the policies from different teams, sites, or apply rules on a certain type of devices versus another. There are many levels to safely allow managers and admins to control the solution.
Anonymous | TrustRadius Reviewer

Fleetsmith

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki SM

  • Allowed us to track phone data usage to save on data overage costs
  • Billing of applications to specific departments cut down on administrative hours spent looking at bills line by line
  • Track and recover lost or stolen devices with fairly accurate GPS
Anonymous | TrustRadius Reviewer

Fleetsmith

  • Lesser cost for managing device, instead of getting more manpower to do it manually.
  • Lesser security threats (which will cause financial damage) as all devices are configured according the the company security policies, such as firewalls, media management, app security updates.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Meraki SM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Meraki SM Editions & Modules

Additional Pricing Details

Fleetsmith

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Fleetsmith Editions & Modules

Edition
Fleetsmith Managed$8.251
  1. per device, per month
Additional Pricing Details
Free unlimited trial for up to 10 devices Device Intelligence free for unlimited devices iOS/tvOS devices free during beta period

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