Cisco Room Series vs. Poly Voyager Series

The only limitations where I could see, we are using ceiling microphones for this kind of room kit. So if there is an HVAC vent or something like that near to that ceiling microphone, the audio will not be that clear

Incentivized

• Audio is particularly good with the Babble labs integration. There's always a nice clear audio signal both to and from the customer or to our other peers within the company. In addition, the video quality is excellent. There's a variety of camera options for all these products to range anywhere from a small huddle room to quite large auditoriums, but still get very near closeups of any participant.

Incentivized

• Actually the main problem for the customers are the pricing
• From my own experience microphone quality is not very high. Because wall mounted microphones can sometimes perform somehow very badly
• Possibility of contacting 3rd party meetings without configurations or creating store for downloading apps for this devices and connecting 3rd party meetings as we already familiar in PCs

Incentivized

We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.

Incentivized

A lot of the features are really easy. You can just click connect and you're in. But using all of these other integrations and all these other features that are there, it's kind of the blind leading the blind as to how we use it. So it's probably the downside of it.

Incentivized

Once the order was place we received very quickly

Incentivized

Great product with a great user experience

Incentivized

Cisco has always stood out for the excellent support and documentation on its products, this is one of the reasons why they are so well positioned. The means by which you can create a case and the response times are very good. I especially like the support through the Webex teams.

Very easy to implement. Integration into our Unified Communications platform was simple and quick

Incentivized

The Webex Room Kit is without a doubt a much higher quality experience with audio and video. Especially with the recent enablement of USB passthrough mode in certain models, there is almost no comparison. Cisco has committed to the Room Kit being an open solution that will work in any use case on any platform. To get the best collaboration room experience there is no better choice.

The product and backend systems are designed to scale from small to very large organization seamlessly and easily

Incentivized

• With this system, our staff is able to collaborate remotely, eliminating the need for an expensive office space.
• So that HR can handle a steady workload, we can plan meetings using this tool.
• Facilitates problem solving, reducing the need for product replacement.

Incentivized