What users are saying about
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123 Ratings

Cisco Webex Board Series

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123 Ratings
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Score 8.7 out of 100
41 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Cisco Webex Board Series

Cisco Webex Board Series comes from a trusted company like Cisco. It has great customer support. However, pricing is high which is a major thing for some people. When it comes to the quality of the device and its features, it delivers everything and beyond. It has a user-friendly interface, great display, and decent cameras. It doesn't support many third-party apps, so for someone using applications like Google Meet, RingCentral, or GoToMeeting, it would be disappointing and not suitable for such users. If someone uses other Cisco apps like Webex Teams, Jabber, etc. it's perfect for them.
Shanaya Desai | TrustRadius Reviewer

Highfive, by Dialpad

HighFive is great if you fit their use case, which is basically a Mac or Windows user that wants to conference 2-3 locations together and have a lot of bandwidth. If you don't fit that exactly, HighFive is much less ideal. For example, if you have any Linux users, HighFive won't work at all for them. Also, if you want more capabilities beyond the basics, HighFive doesn't give you much.
Jesse Bye | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Board Series
Highfive, by Dialpad
7.8
High quality audio
Cisco Webex Board Series
Highfive, by Dialpad
8.5
High quality video
Cisco Webex Board Series
Highfive, by Dialpad
8.6
Low bandwidth requirements
Cisco Webex Board Series
Highfive, by Dialpad
6.3
Mobile support
Cisco Webex Board Series
Highfive, by Dialpad
7.9

Screen Sharing

Cisco Webex Board Series
Highfive, by Dialpad
8.5
Desktop sharing
Cisco Webex Board Series
Highfive, by Dialpad
8.9
Whiteboards
Cisco Webex Board Series
Highfive, by Dialpad
8.0

Online Meetings / Events

Cisco Webex Board Series
Highfive, by Dialpad
7.7
Calendar integration
Cisco Webex Board Series
Highfive, by Dialpad
7.3
Meeting initiation
Cisco Webex Board Series
Highfive, by Dialpad
6.7
Integrates with social media
Cisco Webex Board Series
Highfive, by Dialpad
8.0
Record meetings / events
Cisco Webex Board Series
Highfive, by Dialpad
7.7
Slideshows
Cisco Webex Board Series
Highfive, by Dialpad
9.0

Online Events Collaboration

Cisco Webex Board Series
Highfive, by Dialpad
7.5
Live chat
Cisco Webex Board Series
Highfive, by Dialpad
7.6
Audience polling
Cisco Webex Board Series
Highfive, by Dialpad
6.0
Q&A
Cisco Webex Board Series
Highfive, by Dialpad
8.9

Online Events Security

Cisco Webex Board Series
Highfive, by Dialpad
5.9
User authentication
Cisco Webex Board Series
Highfive, by Dialpad
6.0
Participant roles & permissions
Cisco Webex Board Series
Highfive, by Dialpad
6.0
Confidential attendee list
Cisco Webex Board Series
Highfive, by Dialpad
5.6

Pros

Cisco Webex Board Series

  • The combination of Cisco Webex software and hardware including Webex board, Webex Room kits, and Cisco TelePresence SX80s make it easy for us to run and manage virtual meetings.
  • Packed with features to help with screen and media sharing and to run small to large meetings.
  • Most staff are working from home and Webex provides acceptable video and audio quality within SLAs with different types of internet connections from which our staff connect from.
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

  • Highfive makes it easy to invite others, both inside and outside the org, to meet and talk.
  • Highfive has great audio quality for small groups.
  • Highfive hardware provides an all-in-one solution without needing to connect a dedicated conferencing computer with attendant mic and camera hardware.
Adam McCracken | TrustRadius Reviewer

Cons

Cisco Webex Board Series

  • It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
  • Wireless connectivity needs a good internet connection to have a seamless experience.
  • White board pen tool not precise with the screen location sometimes and refresh rate seems little low
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

  • Getting Rick-Rolled by your co-workers...
  • Highfive can at times lag, or run slowly if you or one of the participants in the meeting has slow internet.
  • Setting up Highfive correctly can be a bit complicated for those who are tech challenged.
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex Board Series

Cisco Webex Board Series 9.3
Based on 41 answers
Easy, plain, and simple. It's powerful, and the quality of sound & image is off the charts. You cannot get a better experience when it comes to video conferencing, both for you and your counterpart. When whiteboarding, we really enjoy the touchscreen precision which is key when doing annotations. With updates, it becomes even easier to connect as proximity sets in with the scheduling integration built-in and voice-activated actions.
Hugues Raymond | TrustRadius Reviewer

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex Board Series

Cisco Webex Board Series 8.8
Based on 45 answers
Cisco's support team is probably the best support team. They are available 24*7 and respond to queries quickly. They also support through live chat for faster and instant solutions. They have [a] highly knowledgeable and very professional team. It's been always a [pleasure] to interact with them. They offer the best resolutions in the quickest time possible without rushing things.
Priya Sharma | TrustRadius Reviewer

Highfive, by Dialpad

Highfive, by Dialpad 6.6
Based on 10 answers
I've only on a few occasions had to reach out to support at high five and in each case, it was to find out it was a feature that didn't exist and would let me know if it gets added. They never added the feature and never followed up. Not even to check in and see how the issue was.
Jon Walka | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Board Series

It is almost an unfair comparison as the base Microsoft Teams product doesn't have many whiteboard options. Both can screen share, but it's hard to make a fair comparison. That being said, the whiteboard is really great if you have the smartboard to support it and fully utilize its features.
Duncan Hernandez | TrustRadius Reviewer

Highfive, by Dialpad

Highfive has thus far proved to be a better system for having video conferencing. Don't get me wrong, I like Zoom, but Highfive is cleaner and easier to use. Video recording is a game changer with Highfive and I'm so glad they added it! I use Highfive just about everyday, while I find myself using Zoom less and less.
Taylor Hansen | TrustRadius Reviewer

Return on Investment

Cisco Webex Board Series

  • It makes team meetings more productive. All team members can contribute simultaneously.
  • After the meeting, all team members got access to the files discussed in the meeting and this allows you to continue discussions even after the meeting.
  • The only negative impact of Cisco Webex Board on the company is its high price as I mentioned earlier.
Tigran Petrosyan | TrustRadius Reviewer

Highfive, by Dialpad

  • It's been great to have one universal platform for every employee to use to call in, even while Slack and Google Hangouts are options.
  • We can't rely on HighFive because of the poor quality, and since it's our default platform, it can be delay meetings with poor quality or cofusion as to which platform is best to use.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Board Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Board Series Editions & Modules

Additional Pricing Details

Highfive, by Dialpad

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Highfive, by Dialpad Editions & Modules

Edition
Starter (minimum 10 users)$9.991
Advanced$13.991
Premier$16.991
Video Conferencing - Select$1,1882
Video Conferencing - Plus$1,7882
Video Conferencing - Premium$4,1882
  1. per user/per month
  2. per room
Additional Pricing Details
Affordability that allows you to enable all of your employees and meeting rooms with video conferencing. Highfive's web conferencing software starts at $9.99 per user/month. Plus, extend your Highfive experience into your meeting rooms with hardware and software meeting room plans. Choose your software plan and mix with any of the meeting room plans.

Rating Summary

Likelihood to Recommend

Cisco Webex Board Series
8.9
Highfive, by Dialpad
7.4

Likelihood to Renew

Cisco Webex Board Series
9.1
Highfive, by Dialpad

Usability

Cisco Webex Board Series
9.3
Highfive, by Dialpad

Support Rating

Cisco Webex Board Series
8.8
Highfive, by Dialpad
6.6

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