What users are saying about
3 Ratings
2 Ratings
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Score 9.5 out of 100
3 Ratings
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Score 5 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Oncontact
5.1
Customer data management / contact management
Clear C2 C2CRM
9.0
Oncontact
5.0
Workflow management
Clear C2 C2CRM
9.5
Oncontact
4.5
Territory management
Clear C2 C2CRM
8.9
Oncontact
5.0
Opportunity management
Clear C2 C2CRM
9.5
Oncontact
5.5
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
Oncontact
9.0
Contract management
Clear C2 C2CRM
10.0
Oncontact
4.0
Quote & order management
Clear C2 C2CRM
9.0
Oncontact
4.0
Interaction tracking
Clear C2 C2CRM
9.0
Oncontact
4.5
Channel / partner relationship management
Clear C2 C2CRM
9.0
Oncontact
5.0

Customer Service & Support

Clear C2 C2CRM
9.6
Oncontact
3.6
Case management
Clear C2 C2CRM
10.0
Oncontact
5.5
Call center management
Clear C2 C2CRM
9.5
Oncontact
4.5
Help desk management
Clear C2 C2CRM
9.5
Oncontact
1.0

Marketing Automation

Clear C2 C2CRM
9.8
Oncontact
8.5
Lead management
Clear C2 C2CRM
10.0
Oncontact
8.0
Email marketing
Clear C2 C2CRM
9.5
Oncontact
9.0

CRM Project Management

Clear C2 C2CRM
9.3
Oncontact
9.0
Task management
Clear C2 C2CRM
9.5
Oncontact
9.0
Billing and invoicing management
Clear C2 C2CRM
9.0
Oncontact
Reporting
Clear C2 C2CRM
9.5
Oncontact
9.0

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Oncontact
8.7
Forecasting
Clear C2 C2CRM
9.5
Oncontact
9.0
Pipeline visualization
Clear C2 C2CRM
9.0
Oncontact
8.0
Customizable reports
Clear C2 C2CRM
9.0
Oncontact
9.0

Customization

Clear C2 C2CRM
9.2
Oncontact
5.0
Custom fields
Clear C2 C2CRM
9.5
Oncontact
4.5
Custom objects
Clear C2 C2CRM
9.0
Oncontact
4.5
Scripting environment
Clear C2 C2CRM
9.5
Oncontact
4.0
API for custom integration
Clear C2 C2CRM
9.0
Oncontact
7.0

Security

Clear C2 C2CRM
9.0
Oncontact
10.0
Single sign-on capability
Clear C2 C2CRM
9.0
Oncontact
10.0
Role-based user permissions
Clear C2 C2CRM
8.9
Oncontact
10.0

Social CRM

Clear C2 C2CRM
9.5
Oncontact
7.0
Social data
Clear C2 C2CRM
10.0
Oncontact
7.0
Social engagement
Clear C2 C2CRM
9.0
Oncontact
7.0

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Oncontact
7.0
Marketing automation
Clear C2 C2CRM
9.0
Oncontact
7.0
Compensation management
Clear C2 C2CRM
8.0
Oncontact

Platform

Clear C2 C2CRM
7.0
Oncontact
8.0
Mobile access
Clear C2 C2CRM
7.0
Oncontact
8.0

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Likelihood to Renew

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Oncontact

No score
No answers yet
No answers on this topic

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Oncontact

No score
No answers yet
No answers on this topic

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
Oncontact
5.0

Likelihood to Renew

Clear C2 C2CRM
Oncontact
10.0

Usability

Clear C2 C2CRM
9.0
Oncontact

Support Rating

Clear C2 C2CRM
9.0
Oncontact

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