What users are saying about
3 Ratings
4 Ratings
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Score 9.3 out of 100
3 Ratings
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Score 4.8 out of 100

Feature Set Ratings

  • Clear C2 C2CRM ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Reporting & Analytics, Customization, Social CRM, Integrations with 3rd-party Software
  • Oncontact ranks higher in 3 feature sets: CRM Project Management, Security, Platform

Sales Force Automation

8.7

Clear C2 C2CRM

87%
5.0

Oncontact

50%
Clear C2 C2CRM ranks higher in 9/9 features

Customer data management / contact management

9.0
90%
3 Ratings
4.8
48%
2 Ratings

Workflow management

8.6
86%
3 Ratings
4.4
44%
2 Ratings

Territory management

8.7
87%
3 Ratings
4.8
48%
2 Ratings

Opportunity management

8.3
83%
3 Ratings
5.3
53%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
3 Ratings
9.0
90%
1 Rating

Contract management

8.6
86%
2 Ratings
3.9
39%
2 Ratings

Quote & order management

9.0
90%
3 Ratings
3.9
39%
2 Ratings

Interaction tracking

8.3
83%
2 Ratings
4.4
44%
2 Ratings

Channel / partner relationship management

8.3
83%
2 Ratings
4.8
48%
2 Ratings

Customer Service & Support

8.9

Clear C2 C2CRM

89%
3.6

Oncontact

36%
Clear C2 C2CRM ranks higher in 3/3 features

Case management

9.3
93%
3 Ratings
5.3
53%
2 Ratings

Call center management

8.3
83%
3 Ratings
4.4
44%
2 Ratings

Help desk management

9.0
90%
3 Ratings
1.0
10%
1 Rating

Marketing Automation

8.9

Clear C2 C2CRM

89%
8.5

Oncontact

85%
Clear C2 C2CRM ranks higher in 1/2 features

Lead management

9.3
93%
2 Ratings
8.0
80%
1 Rating

Email marketing

8.6
86%
3 Ratings
9.0
90%
1 Rating

CRM Project Management

8.5

Clear C2 C2CRM

85%
9.0

Oncontact

90%
Clear C2 C2CRM ranks higher in 2/3 features

Task management

9.0
90%
3 Ratings
9.0
90%
1 Rating

Billing and invoicing management

8.3
83%
2 Ratings
N/A
0 Ratings

Reporting

8.3
83%
3 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

8.9

Clear C2 C2CRM

89%
8.7

Oncontact

87%
Clear C2 C2CRM ranks higher in 2/3 features

Forecasting

9.3
93%
3 Ratings
9.0
90%
1 Rating

Pipeline visualization

9.0
90%
3 Ratings
8.0
80%
1 Rating

Customizable reports

8.3
83%
3 Ratings
9.0
90%
1 Rating

Customization

8.7

Clear C2 C2CRM

87%
4.9

Oncontact

49%
Clear C2 C2CRM ranks higher in 4/4 features

Custom fields

9.0
90%
3 Ratings
4.4
44%
2 Ratings

Custom objects

8.3
83%
2 Ratings
4.4
44%
2 Ratings

Scripting environment

9.0
90%
3 Ratings
3.9
39%
2 Ratings

API for custom integration

8.3
83%
2 Ratings
7.0
70%
1 Rating

Security

8.5

Clear C2 C2CRM

85%
10.0

Oncontact

100%
Oncontact ranks higher in 2/2 features

Single sign-on capability

8.3
83%
2 Ratings
10.0
100%
1 Rating

Role-based user permissions

8.7
87%
3 Ratings
10.0
100%
1 Rating

Social CRM

8.8

Clear C2 C2CRM

88%
7.0

Oncontact

70%
Clear C2 C2CRM ranks higher in 2/2 features

Social data

9.3
93%
2 Ratings
7.0
70%
1 Rating

Social engagement

8.3
83%
2 Ratings
7.0
70%
1 Rating

Integrations with 3rd-party Software

8.5

Clear C2 C2CRM

85%
7.0

Oncontact

70%
Clear C2 C2CRM ranks higher in 2/2 features

Marketing automation

9.0
90%
2 Ratings
7.0
70%
1 Rating

Compensation management

8.0
80%
2 Ratings
N/A
0 Ratings

Platform

7.7

Clear C2 C2CRM

77%
8.0

Oncontact

80%
Oncontact ranks higher in 1/1 features

Mobile access

7.7
77%
2 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Clear C2 C2CRM

90%
3 Ratings
4.8

Oncontact

48%
2 Ratings

Likelihood to Renew

Clear C2 C2CRM

N/A
0 Ratings
10.0

Oncontact

100%
1 Rating

Usability

9.0

Clear C2 C2CRM

90%
2 Ratings

Oncontact

N/A
0 Ratings

Support Rating

9.0

Clear C2 C2CRM

90%
2 Ratings

Oncontact

N/A
0 Ratings

Likelihood to Recommend

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

WorkWise LLC

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Read full review

Pros

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

WorkWise LLC

  • Company Name
  • Contacts
Read full review

Cons

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

WorkWise LLC

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Read full review

Pricing Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    Oncontact

    Starting Price

    $0

    Editions & Modules

    Oncontact editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Clear C2 C2CRM

      No answers on this topic

      WorkWise LLC

      The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
      Read full review

      Usability

      Clear C2 C2CRM

      I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
      Read full review

      WorkWise LLC

      No answers on this topic

      Support Rating

      Clear C2 C2CRM

      C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
      Read full review

      WorkWise LLC

      No answers on this topic

      Alternatives Considered

      Clear C2 C2CRM

      I HIGHLY recommend Clear C2 C2CRM above any other platform.
      Read full review

      WorkWise LLC

      • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
      • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
      Read full review

      Return on Investment

      Clear C2 C2CRM

      • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
      • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
      • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
      Read full review

      WorkWise LLC

      • Don't know, I only use occasionally
      Read full review

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