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Clear C2 C2CRM vs. Oncontact CRM (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clear C2 C2CRM

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.

    $37

    per month per user

    Oncontact CRM (discontinued)

    Score4.8 out of 10
    N/AOnContact was customer relationship management software for sales and marketing automation, available through either cloud or on-premise deployment. It was acquired by Workwise LLC, which was in turn acquired by Aptean, and is no longer available for sale.N/A
    Pricing
    Clear C2 C2CRMOncontact CRM (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Clear C2 C2CRMOncontact CRM (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)—
    More Pricing Information
    Features
    Clear C2 C2CRMOncontact CRM (discontinued)
    Sales Force Automation
    Comparison of Sales Force Automation features of Clear C2 C2CRM and Oncontact CRM (discontinued)
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    8% above category average
    Oncontact CRM (discontinued)
    5.0
    2 Ratings
    44% below category average
    Customer data management / contact management9.03 Ratings4.82 Ratings
    Workflow management8.13 Ratings4.42 Ratings
    Territory management9.03 Ratings4.82 Ratings
    Opportunity management8.03 Ratings5.32 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings9.01 Ratings
    Contract management8.12 Ratings3.92 Ratings
    Quote & order management9.03 Ratings3.92 Ratings
    Interaction tracking8.02 Ratings4.42 Ratings
    Channel / partner relationship management8.02 Ratings4.82 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Clear C2 C2CRM and Oncontact CRM (discontinued)
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    12% above category average
    Oncontact CRM (discontinued)
    3.6
    2 Ratings
    73% below category average
    Case management9.03 Ratings5.32 Ratings
    Call center management8.03 Ratings4.42 Ratings
    Help desk management9.03 Ratings1.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Clear C2 C2CRM and Oncontact CRM (discontinued)
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    9% above category average
    Oncontact CRM (discontinued)
    8.5
    1 Ratings
    9% above category average
    Lead management9.02 Ratings8.01 Ratings
    Email marketing8.13 Ratings9.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Clear C2 C2CRM and Oncontact CRM (discontinued)
    Feature
    Clear C2 C2CRM
    8.4
    3 Ratings
    9% above category average
    Oncontact CRM (discontinued)
    9.0
    1 Ratings
    16% above category average
    Task management9.03 Ratings9.01 Ratings
    Billing and invoicing management8.02 Ratings00 Ratings
    Reporting8.03 Ratings9.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Clear C2 C2CRM and Oncontact CRM (discontinued)
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    13% above category average
    Oncontact CRM (discontinued)
    8.7
    1 Ratings
    13% above category average
    Forecasting9.03 Ratings9.01 Ratings
    Pipeline visualization9.03 Ratings8.01 Ratings
    Customizable reports8.03 Ratings9.01 Ratings
    Customization
    Comparison of Customization features of Clear C2 C2CRM and Oncontact CRM (discontinued)
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    11% above category average
    Oncontact CRM (discontinued)
    4.9
    2 Ratings
    44% below category average
    Custom fields9.03 Ratings4.42 Ratings
    Custom objects8.02 Ratings4.42 Ratings
    Scripting environment9.03 Ratings3.92 Ratings
    API for custom integration8.02 Ratings7.01 Ratings
    Security
    Comparison of Security features of Clear C2 C2CRM and Oncontact CRM (discontinued)
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    1% above category average
    Oncontact CRM (discontinued)
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability8.02 Ratings10.01 Ratings
    Role-based user permissions9.03 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of Clear C2 C2CRM and Oncontact CRM (discontinued)
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    7% below category average
    Social data9.02 Ratings7.01 Ratings
    Social engagement8.02 Ratings7.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Clear C2 C2CRM and Oncontact CRM (discontinued)
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    7% below category average
    Marketing automation9.02 Ratings7.01 Ratings
    Compensation management8.02 Ratings00 Ratings
    Platform
    Comparison of Platform features of Clear C2 C2CRM and Oncontact CRM (discontinued)
    Feature
    Clear C2 C2CRM
    8.0
    2 Ratings
    5% above category average
    Oncontact CRM (discontinued)
    8.0
    1 Ratings
    5% above category average
    Mobile access8.02 Ratings8.01 Ratings
    Best Alternatives
    Clear C2 C2CRMOncontact CRM (discontinued)
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clear C2 C2CRMOncontact CRM (discontinued)
    Likelihood to Recommend
    9.0
    (3 ratings)
    4.8
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Clear C2 C2CRMOncontact CRM (discontinued)
    Likelihood to Recommend
    Clear C2 C2CRM
    It
    allows the best sales with our customers. It is the best CRM software in the
    market. If customers need help then it allows their users to contact them
    directly and they give good feedback in a short time.
    Read full review
    Discontinued Products
    Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
    Incentivized
    Read full review
    Pros
    Clear C2 C2CRM
    • An incredible application in making sales and marketing in a single go.
    • Good to comprehend business opportunities and to protect the product’s promotion in the market.
    • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
    • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
    • Its managing abilities are not underestimated because of its to-the-point business overview.
    Incentivized
    Read full review
    Discontinued Products
    • Company Name
    • Contacts
    Incentivized
    Read full review
    Cons
    Clear C2 C2CRM
    • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
    Incentivized
    Read full review
    Discontinued Products
    • Customization could be easier. Just about anything is possible, but the learning curve is steep.
    • More focus on mass loading
    Incentivized
    Read full review
    Likelihood to Renew
    Clear C2 C2CRM
    No answers on this topic
    Discontinued Products
    The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
    Incentivized
    Read full review
    Usability
    Clear C2 C2CRM
    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Clear C2 C2CRM
    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Clear C2 C2CRM
    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Incentivized
    Read full review
    Discontinued Products
    • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
    • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
    Incentivized
    Read full review
    Return on Investment
    Clear C2 C2CRM
    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review
    Discontinued Products
    • Don't know, I only use occasionally
    Incentivized
    Read full review
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