Clear C2 C2CRM vs. Oncontact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clear C2 C2CRM
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.
$37
per month per user
Oncontact
Score 4.8 out of 10
N/A
OnContact is a fully-featured customer relationship management (CRM) software built around capabilities such as sales and marketing automation, contact center, and QuickBooks integration, available through either cloud or on-premise deplyoment.N/A
Pricing
Clear C2 C2CRMOncontact
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Clear C2 C2CRMOncontact
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)
More Pricing Information
Features
Clear C2 C2CRMOncontact
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
10% above category average
Oncontact
5.0
2 Ratings
42% below category average
Customer data management / contact management9.03 Ratings4.82 Ratings
Workflow management8.13 Ratings4.42 Ratings
Territory management9.03 Ratings4.82 Ratings
Opportunity management8.03 Ratings5.32 Ratings
Integration with email client (e.g., Outlook or Gmail)9.03 Ratings9.01 Ratings
Contract management8.12 Ratings3.92 Ratings
Quote & order management9.03 Ratings3.92 Ratings
Interaction tracking8.02 Ratings4.42 Ratings
Channel / partner relationship management8.02 Ratings4.82 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Clear C2 C2CRM
8.7
3 Ratings
15% above category average
Oncontact
3.6
2 Ratings
70% below category average
Case management9.03 Ratings5.32 Ratings
Call center management8.03 Ratings4.42 Ratings
Help desk management9.03 Ratings1.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
12% above category average
Oncontact
8.5
1 Ratings
12% above category average
Lead management9.02 Ratings8.01 Ratings
Email marketing8.13 Ratings9.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Clear C2 C2CRM
8.4
3 Ratings
10% above category average
Oncontact
9.0
1 Ratings
17% above category average
Task management9.03 Ratings9.01 Ratings
Billing and invoicing management8.02 Ratings00 Ratings
Reporting8.03 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Clear C2 C2CRM
8.7
3 Ratings
14% above category average
Oncontact
8.7
1 Ratings
14% above category average
Forecasting9.03 Ratings9.01 Ratings
Pipeline visualization9.03 Ratings8.01 Ratings
Customizable reports8.03 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
12% above category average
Oncontact
4.9
2 Ratings
43% below category average
Custom fields9.03 Ratings4.42 Ratings
Custom objects8.02 Ratings4.42 Ratings
Scripting environment9.03 Ratings3.92 Ratings
API for custom integration8.02 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
2% above category average
Oncontact
10.0
1 Ratings
18% above category average
Single sign-on capability8.02 Ratings10.01 Ratings
Role-based user permissions9.03 Ratings10.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Clear C2 C2CRM
8.5
2 Ratings
16% above category average
Oncontact
7.0
1 Ratings
4% below category average
Social data9.02 Ratings7.01 Ratings
Social engagement8.02 Ratings7.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Clear C2 C2CRM
8.5
2 Ratings
17% above category average
Oncontact
7.0
1 Ratings
2% below category average
Marketing automation9.02 Ratings7.01 Ratings
Compensation management8.02 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Clear C2 C2CRM
8.0
2 Ratings
6% above category average
Oncontact
8.0
1 Ratings
6% above category average
Mobile access8.02 Ratings8.01 Ratings
Best Alternatives
Clear C2 C2CRMOncontact
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Clear C2 C2CRMOncontact
Likelihood to Recommend
9.0
(3 ratings)
4.8
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Clear C2 C2CRMOncontact
Likelihood to Recommend
Clear C2 C2CRM
It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
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WorkWise LLC
Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
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Pros
Clear C2 C2CRM
  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
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WorkWise LLC
  • Company Name
  • Contacts
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Cons
Clear C2 C2CRM
  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
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WorkWise LLC
  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
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Likelihood to Renew
Clear C2 C2CRM
No answers on this topic
WorkWise LLC
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
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Usability
Clear C2 C2CRM
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
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WorkWise LLC
No answers on this topic
Support Rating
Clear C2 C2CRM
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
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WorkWise LLC
No answers on this topic
Alternatives Considered
Clear C2 C2CRM
I HIGHLY recommend Clear C2 C2CRM above any other platform.
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WorkWise LLC
  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
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Return on Investment
Clear C2 C2CRM
  • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
  • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
  • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
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WorkWise LLC
  • Don't know, I only use occasionally
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ScreenShots