ClearCompany vs. Heartland Payroll+

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClearCompany
Score 8.1 out of 10
N/A
ClearCompany offers an applicant tracking system with core features, including batch or mass communication, job board posting, centralized internal communications, and background checking features. It also provides onboarding automation and performance management.N/A
Heartland Payroll+
Score 5.6 out of 10
N/A
According to the vendor, Heartland Payroll+ is a complete management solution. The vendor aims to serve as a single point of contact, making it easy to deal with any issue. Customers have online access to their payroll data and employee information, and Heartland’s user-friendly tools allow you to stay on the go or take it slow.N/A
Pricing
ClearCompanyHeartland Payroll+
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClearCompanyHeartland Payroll+
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Features
ClearCompanyHeartland Payroll+
Onboarding
Comparison of Onboarding features of Product A and Product B
ClearCompany
9.2
15 Ratings
Heartland Payroll+
-
Ratings
New hire portal10.013 Ratings00 Ratings
Manager tracking tools10.015 Ratings00 Ratings
Compliance tracking and reporting7.711 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ClearCompany
9.6
8 Ratings
Heartland Payroll+
-
Ratings
Corporate goal setting10.07 Ratings00 Ratings
Subordinate goal setting10.05 Ratings00 Ratings
Individual goal setting10.06 Ratings00 Ratings
Line-of sight-visibility8.67 Ratings00 Ratings
Performance tracking9.46 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ClearCompany
9.5
10 Ratings
Heartland Payroll+
-
Ratings
Performance plans9.45 Ratings00 Ratings
Plan weighting9.55 Ratings00 Ratings
Manager note taking10.07 Ratings00 Ratings
Performance improvement plans9.64 Ratings00 Ratings
Review status tracking9.66 Ratings00 Ratings
Rater nomination workflow9.64 Ratings00 Ratings
Review reminders9.17 Ratings00 Ratings
Workflow restrictions9.05 Ratings00 Ratings
Multiple review frequency9.64 Ratings00 Ratings
Reporting9.57 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ClearCompany
9.5
11 Ratings
Heartland Payroll+
-
Ratings
Create succession plans/pools9.02 Ratings00 Ratings
Candidate ranking9.211 Ratings00 Ratings
Candidate search10.09 Ratings00 Ratings
Candidate development10.06 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ClearCompany
9.0
18 Ratings
Heartland Payroll+
-
Ratings
Job Requisition Management9.318 Ratings00 Ratings
Company Website Posting8.818 Ratings00 Ratings
Publish to Social Media9.213 Ratings00 Ratings
Job Search Site Posting10.015 Ratings00 Ratings
Customized Application Form9.818 Ratings00 Ratings
Resume Management8.918 Ratings00 Ratings
Duplicate Candidate Prevention9.318 Ratings00 Ratings
Candidate Search8.018 Ratings00 Ratings
Applicant Tracking9.818 Ratings00 Ratings
Collaboration8.017 Ratings00 Ratings
Task Creation and Delegation9.313 Ratings00 Ratings
Email Templates9.818 Ratings00 Ratings
User Permissions9.517 Ratings00 Ratings
Notifications and Alerts8.218 Ratings00 Ratings
Reporting7.215 Ratings00 Ratings
Learning Management
Comparison of Learning Management features of Product A and Product B
ClearCompany
6.7
8 Ratings
Heartland Payroll+
-
Ratings
Course authoring6.65 Ratings00 Ratings
Course catalog or library6.65 Ratings00 Ratings
Player/Portal7.15 Ratings00 Ratings
Learning content6.75 Ratings00 Ratings
Mobile friendly5.98 Ratings00 Ratings
Progress tracking & certifications6.94 Ratings00 Ratings
Assignments5.94 Ratings00 Ratings
Compliance management5.94 Ratings00 Ratings
Learning administration8.24 Ratings00 Ratings
Learning reporting & analytics6.44 Ratings00 Ratings
Social learning5.44 Ratings00 Ratings
Single Sign On (SSO) Enabled Learning9.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ClearCompany
-
Ratings
Heartland Payroll+
8.7
7 Ratings
Pay calculation00 Ratings8.94 Ratings
Support for external payroll vendors00 Ratings10.01 Ratings
Off-cycle/On-Demand payment00 Ratings8.02 Ratings
Benefit plan administration00 Ratings9.52 Ratings
Direct deposit files00 Ratings8.26 Ratings
Salary revision and increment management00 Ratings8.95 Ratings
Reimbursement management00 Ratings7.01 Ratings
User Ratings
ClearCompanyHeartland Payroll+
Likelihood to Recommend
9.1
(21 ratings)
5.6
(7 ratings)
Support Rating
8.9
(22 ratings)
1.1
(4 ratings)
Implementation Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
ClearCompanyHeartland Payroll+
Likelihood to Recommend
ClearCompany
If your company needs to move into becoming completely electronic, as well as the option of having it being remote if needed, this is the way to go. ClearCompany will hold your hand and help you every step of the way to becoming just that! It can be a difficult task to change so much but having their team to meet with you weekly until you have everything up and running was the best experience I could have asked for.
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Global Payments
We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
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Pros
ClearCompany
  • Real-time updates shared across the software with remote users. It allows us to effectively manage and track candidates workflows and status within the onboarding process. This helps us effectively communicate and keep hooks in the candidate without having them fall through the cracks.
  • ClearCompany is able to customize and report to fit our company. We are in a particular industry where our time to fill, hiring costs and other metrics vary from time to time. In order to get an accurate report, ClearCompany has gone above and beyond to customize our reports and give us the data we need with a click of a button.
  • ClearCompany is always in constant communication and willing to assist. The feedback from the support team is almost instantaneous. I have the direct number to my customer care agent and her manager as well. It's nice to know they are there to help at a moment's notice. The support team has a great chat feature that allows me to send a message while i'm on the phone. They are quick to respond and always friendly.
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Global Payments
  • White-glove customer support. All employees are in the United States and they must pay them well, because they don't seem to have turnover there.
  • Technology is awesome. We have Payroll, HR, T&A, ATS, and onboarding with them.
  • Their Tax Credit tech is amazing. I received more money in tax credits last year than payroll cost me. That's a net positive!
  • Compliance with their HR team is great, and they don't hit you over the head on the price for it.
  • Pricing is fantastic with a 3-year price lock. No BS discounting that jumps back up a year later.
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Cons
ClearCompany
  • Reporting is a bit limited - most reports require significant cleanup and/or take a lot of work to make meaningful
  • Hiring Manager visibility is limited when it comes to notifications (scorecards completed, etc.) and feedback for candidates from other processes, meaning that the burden is put on TA to inform
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Global Payments
  • Sometimes the system (geocode) will not allow me to process address changes by asking for help from our specialist.
  • Response for assistance is usually a lot slower when our dedicated specialist is not available.
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Support Rating
ClearCompany
I had a great relationship with my first customer success manager. When I first started, she helped me navigate the system and was always available to answer any questions. They have provided great support throughout the last 2 years of me using the system. I attended a ClearCompany conference and they were incredible at providing support and showing how to best utilize the system,
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Global Payments
I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
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Implementation Rating
ClearCompany
No answers on this topic
Global Payments
The Heartland team could care less about how difficult your experience is. In fact, I think they delight in seeing you struggle!
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Alternatives Considered
ClearCompany
No comparison. It's apples to oranges when comparing. Clear Company is well-rounded and willing to collaborate to make it right for each company. Most other platforms make you adapt to the product they think is best without individual company needs in mind.
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Global Payments
I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer different user interfaces that are neat looking, but I haven't done too much research because Heartland Payroll offered me a really good deal for processing since we are a small company.
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Return on Investment
ClearCompany
  • ClearCompany has some helpful options our company has utilized, but overall it has been very hard to get past some of the user interfaces that aren't functional or getting speedy responses when something isn't operational.
  • ClearCompany has custom reports that help us strategize our recruitment efforts, but we have had many instances where the reports do not pull data from the system which has lead to confusion or decisions being made with incomplete information.
  • ClearCompany has multiple avenues to contact them or get help, but they are not always effective because of the completion time frame varies.
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Global Payments
  • We have a net positive using Heartland. We actually bring more money in from their tax credits than the payroll service actually costs.
  • I used to have a part-time person handing our payroll/HR needs. Now this is done by me because it's so easy.
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