Likelihood to Recommend CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as
Shopify .
Read full review In cases of brands that have been in the market for a long time but do not see any impact from new clients or consumers, HubSpot is ideal since it allows to keep the brand fresh in the mind of the audience. HubSpot additionally provides insight into what we're doing and allowed us to align the sales team with company goals. It also ensures that you receive updates from your computer. We can handle all programming requests that come into our team. One thing that HubSpot can improve on is not having a good centralized dashboard that allows for a full view of ALL data coming in. You can go to each piece, but not having them all attached to the board adds a bit of a challenge. It's not very complex to handle, but it would be easier to use if it had that feature.
Read full review Pros A great platform perfectly integrated with the rest of the company's software. Detailed design with simple and easy access from anywhere to our information. Multi-location and multi-device access. We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition. Cleo integration is in charge of technical maintenance and updates. Read full review Easy to figure out. Once you login, it's incredibly easy to figure out what to do, thanks to their simple UIX. Easy integrations with many partners. PieSync offers easy integrations with many partners. Integrating is as easy as clicking, filling in your login information and clicking again! Allowing multiple integrations. I'm glad PieSync allows multiple integrations so you aren't limited with how you integrate your different systems with contact information. Very helpful! Read full review Cons A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance. A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files. Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful. Read full review The biggest issue we have had with PieSync is the lack of detail within syncing. Sometimes when there is an issue with a Sync it is hard to determine what went wrong. Even though most of the time it's user error, it's hard to diagnose issues with the current PieSync set-up. The pricing of PieSync is a little odd and I think should be based on something other than number of contacts you're syncing. Read full review Likelihood to Renew The tool is very "set it and forget it" and reliable!
Tim Berman Founder and Growth Hacker at Big Red's Equipment Sales
Read full review Usability I used it with a couple of systems that I was not expecting to be smooth sailing and it just worked without any issues.
Read full review Support Rating Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
Read full review Every time that I've had a question, PieSync has been very responsive. It is a reliable company with a great team that is devoted to helping their customers. I've been their customer for 2 years and I've never looked back. Support is an important reason why PieSync is my go-to app for this job.
Read full review Alternatives Considered Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
Read full review PieSync is much less confusing, and from what I remember, cheaper. But if you need a more robust solution to get more data from system to system, you will need to find something other than PieSync.
Zapier can be confusing and complicated to setup. And as you get more and more into the weeds with
Zapier , you start realizing that you need to upgrade from plan to plan as you add these more complicated steps.
Read full review Return on Investment We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example We have saved a ton of money by reducing chargebacks for missing ASNs for example We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score. Read full review PieSync saves our team countless hours of repetitive data input by syncing the data automatically. PieSync has allowed us to use additional specialized marketing software and still be able to keep our contact data synced to our CRM. ROI is positive as the cost has far outweighed the time savings of inputting data and reducing mistakes with client data. Read full review ScreenShots HubSpot Operations Hub Screenshots