What users are saying about
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3.6 out of 100
Based on 34 reviews and ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 15 reviews and ratings
Feature Set Ratings
- Thryv ranks higher in 6 feature sets: Email & Online Marketing, Lead Management, Campaign Management, Social Media Marketing, Reporting & Analytics, Platform & Infrastructure
Email & Online Marketing

3.7
ClickDimensions
37%
9.1
Thryv
91%
Thryv ranks higher in 7/9 features
Thryv ranks higher in 7/9 features
WYSIWYG email editor

5.1
51%
8 Ratings
N/A
0 Ratings
Dynamic content

3.7
37%
10 Ratings
9.0
90%
6 Ratings
Ability to test dynamic content

1.6
16%
10 Ratings
9.3
93%
6 Ratings
Landing pages

1.6
16%
10 Ratings
10.0
100%
1 Rating
A/B testing

3.6
36%
10 Ratings
N/A
0 Ratings
Mobile optimization

2.1
21%
10 Ratings
9.1
91%
7 Ratings
Email deliverability reporting

4.0
40%
18 Ratings
8.8
88%
7 Ratings
List management

5.6
56%
9 Ratings
8.8
88%
5 Ratings
Triggered drip sequences

6.1
61%
9 Ratings
8.6
86%
3 Ratings
Lead Management

4.7
ClickDimensions
47%
8.2
Thryv
82%
Thryv ranks higher in 3/4 features
Thryv ranks higher in 3/4 features
Lead nurturing

6.8
68%
9 Ratings
8.8
88%
6 Ratings
Lead scoring and grading

5.0
50%
9 Ratings
N/A
0 Ratings
Data quality management

3.0
30%
8 Ratings
8.5
85%
6 Ratings
Automated sales alerts and tasks

4.0
40%
7 Ratings
7.3
73%
6 Ratings
Campaign Management

2.5
ClickDimensions
25%
9.4
Thryv
94%
Thryv ranks higher in 2/2 features
Thryv ranks higher in 2/2 features
Calendaring

4.0
40%
5 Ratings
9.3
93%
4 Ratings
Event/webinar marketing

1.0
10%
6 Ratings
9.5
95%
3 Ratings
Social Media Marketing

5.5
ClickDimensions
55%
6.8
Thryv
68%
Thryv ranks higher in 2/2 features
Thryv ranks higher in 2/2 features
Social sharing and campaigns

8.0
80%
3 Ratings
9.7
97%
7 Ratings
Social profile integration

3.1
31%
3 Ratings
4.0
40%
1 Rating
Reporting & Analytics

2.6
ClickDimensions
26%
6.7
Thryv
67%
Thryv ranks higher in 2/3 features
Thryv ranks higher in 2/3 features
Dashboards

2.0
20%
9 Ratings
9.4
94%
6 Ratings
Standard reports

2.0
20%
9 Ratings
8.8
88%
6 Ratings
Custom reports

3.8
38%
7 Ratings
2.0
20%
1 Rating
Platform & Infrastructure

4.4
ClickDimensions
44%
8.6
Thryv
86%
ClickDimensions ranks higher in 3/6 features
ClickDimensions ranks higher in 3/6 features
API

1.0
10%
5 Ratings
8.0
80%
3 Ratings
Role-based workflow & approvals

1.0
10%
5 Ratings
8.8
88%
2 Ratings
Customizability

2.5
25%
7 Ratings
8.9
89%
5 Ratings
Integration with Salesforce.com

7.0
70%
2 Ratings
N/A
0 Ratings
Integration with Microsoft Dynamics CRM

7.1
71%
10 Ratings
N/A
0 Ratings
Integration with SugarCRM

8.0
80%
2 Ratings
N/A
0 Ratings
Attribute Ratings
- Thryv is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

2.0
ClickDimensions
20%
10 Ratings
9.3
Thryv
93%
7 Ratings
Likelihood to Renew

9.0
ClickDimensions
90%
1 Rating
Thryv
N/A
0 Ratings
Usability

5.0
ClickDimensions
50%
3 Ratings
9.0
Thryv
90%
2 Ratings
Support Rating

1.0
ClickDimensions
10%
4 Ratings
9.7
Thryv
97%
5 Ratings
Likelihood to Recommend
ClickDimensions
ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Thryv
Thryv is not for everyone! It all depends on the needs of the individual's business. If they are wanting to scale back on the number of tools they have to use and pay for, to accomplish their business needs and those tools include a scheduler, Social Media planning/posting tool, an email marketing tool, etc. then Thryv could be for them! If they are looking for a tool to automate some of the communications with their clients, Thryv could be a fit there, too! BUT if they are a small business, solopreneur, and need to start with the entry package BEWARE! The Premium package doesn't have the basic things that the more expensive packages do. One is a customized email signature so you can have you logo, picture, etc. in your email signature. This wasn't offered at all a year ago. I asked for it to be added. Evidently others did too because this week I got an email that they had added it BUT NOT for the Premium Package. Something that is basic that EVERYONE should have access to BUT you have to pay more! It didn't make me feel like a valued customer that's for sure.
Owner / Virtual Assistant
VA On The Spot LLCManagement Consulting, 1-10 employees
Pros
ClickDimensions
- The nurture campaign builder was great. Easy to use and to follow along with.
- The drop and drag editor was easy to use and you could start using it with no training.
- I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Sales & Marketing Support Specialist
Lasers ResourceBusiness Supplies and Equipment, 11-50 employees
Thryv
- Allows me to send unlimited socail media posts and emails.
- Allows me to collect information on customer.
- Allows me to have all my customers info in one safe place.
- Creates posts for my social media 12 times a month.
- Keeps my webite up to date and helps me with updates.
- Has the most amazing customer service via chat and phone.
Owner
Printwise PromotionsApparel & Fashion, 1-10 employees
Cons
ClickDimensions
- Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
- Managing customer preferences and subscriptions felt extremely convoluted
- Interfaces generally not intuitive
- Reporting was not in the class of competitors
- Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.

Verified User
Manager in Marketing
Marketing & Advertising Company, 11-50 employeesThryv
- I await the day that Thryv can integrate with Xero.
- Google Messages integration would be handy.
- There have been less than a handful of days where the site crashes and I have to reload it several times to get it to work properly.

Verified User
Account Manager in Other
Accounting Company, 1-10 employeesPricing Details
ClickDimensions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Thryv
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
ClickDimensions
ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.

Verified User
Employee in Marketing
Information Technology and Services Company, 51-200 employeesThryv
No score
No answers yet
No answers on this topic
Usability
ClickDimensions
ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Thryv
Thryv 9.0
Based on 2 answers
It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
Sales Manager
Seiler PlasticsPlastics, 11-50 employees
Support Rating
ClickDimensions
ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Thryv
Thryv 9.7
Based on 5 answers
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.

Verified User
Employee in Social Media
Marketing & Advertising Company, 11-50 employeesAlternatives Considered
ClickDimensions
Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Commercial Marketing Manager
Horizon DiscoveryBiotechnology, 201-500 employees
Thryv
Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
SMS Routing Manager
TelintelTelecommunications, 51-200 employees
Return on Investment
ClickDimensions
- Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
- Lead scoring helps develop more qualified leads.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Thryv
- Increased Social Media Presence has kept us in touch with clients
- I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
CPA
Laird & Associates, PCAccounting, 1-10 employees