ClientSuccess vs. Sparked
ClientSuccess vs. Sparked
Product | Rating | Most Used By | Product Summary | Starting Price |
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ClientSuccess | N/A | ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business. | N/A | |
Sparked | N/A | Sparked is a customer success management platform for SaaS companies that uses various intention modeling techniques to score customer loyalty and sentiment, and reduce churn. | N/A |
ClientSuccess | Sparked | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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ClientSuccess | Sparked | |
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Top Pros |
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Top Cons |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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ClientSuccess | Sparked | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ClientSuccess | Sparked | |
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Likelihood to Recommend | 7.6 (18 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
ClientSuccess | Sparked | |
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Likelihood to Recommend | ClientSuccess | Sparked.com No answers on this topic |
Pros | ClientSuccess | Sparked.com No answers on this topic |
Cons | ClientSuccess | Sparked.com No answers on this topic |
Support Rating | ClientSuccess | Sparked.com No answers on this topic |
Alternatives Considered | ClientSuccess | Sparked.com No answers on this topic |
Return on Investment | ClientSuccess | Sparked.com No answers on this topic |
ScreenShots |