What users are saying about
24 Ratings
1 Rating
24 Ratings
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Score 8.7 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

LeadBoxer

Must-have tool for any fast scaling business to manage the incoming leads
Melanie van der Storm | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
8.6
LeadBoxer
Customer data management / contact management
Close
7.8
LeadBoxer
Workflow management
Close
8.2
LeadBoxer
Territory management
Close
8.0
LeadBoxer
Opportunity management
Close
8.4
LeadBoxer
Integration with email client (e.g., Outlook or Gmail)
Close
9.0
LeadBoxer
Contract management
Close
10.0
LeadBoxer
Interaction tracking
Close
7.5
LeadBoxer
Channel / partner relationship management
Close
9.7
LeadBoxer

Customer Service & Support

Close
9.2
LeadBoxer
Case management
Close
8.0
LeadBoxer
Call center management
Close
9.7
LeadBoxer
Help desk management
Close
10.0
LeadBoxer

Marketing Automation

Close
8.9
LeadBoxer
Lead management
Close
7.7
LeadBoxer
Email marketing
Close
10.0
LeadBoxer

CRM Project Management

Close
7.4
LeadBoxer
Task management
Close
5.5
LeadBoxer
Billing and invoicing management
Close
10.0
LeadBoxer
Reporting
Close
6.7
LeadBoxer

CRM Reporting & Analytics

Close
9.3
LeadBoxer
Forecasting
Close
10.0
LeadBoxer
Pipeline visualization
Close
8.0
LeadBoxer
Customizable reports
Close
10.0
LeadBoxer

Customization

Close
8.0
LeadBoxer
Custom fields
Close
8.0
LeadBoxer
Custom objects
Close
10.0
LeadBoxer
Scripting environment
Close
8.0
LeadBoxer
API for custom integration
Close
6.0
LeadBoxer

Security

Close
7.8
LeadBoxer
Single sign-on capability
Close
8.0
LeadBoxer
Role-based user permissions
Close
7.5
LeadBoxer

Social CRM

Close
10.0
LeadBoxer
Social data
Close
10.0
LeadBoxer
Social engagement
Close
10.0
LeadBoxer

Integrations with 3rd-party Software

Close
7.0
LeadBoxer
Marketing automation
Close
7.0
LeadBoxer

Platform

Close
10.0
LeadBoxer
Mobile access
Close
10.0
LeadBoxer

Pros

Close

  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer

LeadBoxer

  • User-friendly interface and easy to set up.
  • Integrated with Zapier which allows us to automatically send leads to our CRM.
  • Advanced filters available to easily filter down to the most promising leads.
  • Highly cost-efficient compared to other tools in the market.
Melanie van der Storm | TrustRadius Reviewer

Cons

Close

  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer

LeadBoxer

  • Looking forward to advanced leadscore settings which they are already working on.
Melanie van der Storm | TrustRadius Reviewer

Usability

Close

Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Anonymous | TrustRadius Reviewer

LeadBoxer

No score
No answers yet
No answers on this topic

Support Rating

Close

Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Anonymous | TrustRadius Reviewer

LeadBoxer

No score
No answers yet
No answers on this topic

Alternatives Considered

Close

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Jason Vance | TrustRadius Reviewer

LeadBoxer

No answers on this topic

Return on Investment

Close

  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer

LeadBoxer

  • Increased the number of leads significantly
  • Increased efficiency between Marketing and Sales activities.
Melanie van der Storm | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Close Editions & Modules

Edition
Starter$291
Basic$691
Professional$991
Business$1491
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.

LeadBoxer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

LeadBoxer Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison