CloudShare vs. Skilljar Customer Education LMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudShare
Score 7.4 out of 10
N/A
A solution to create virtual software training, POCs and demos. CloudShare offers a simple virtual IT lab to create compelling hands-on software product experiences used to WOW customers and prospects. CloudShare features: 1. Fast Setup: Spins up interactive software experiences in a flash. Environments can be created and cloned in minutes to mimic real-world experiences for demos, POCs, and training. 2. Hands-on Assistance: Real time user progress can…N/A
Skilljar Customer Education LMS
Score 8.9 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Turn new buyers into successful users: Skilljar’s external LMS helps onboard customers and partners and turn them…N/A
Pricing
CloudShareSkilljar Customer Education LMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CloudShareSkilljar Customer Education LMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CloudShareSkilljar Customer Education LMS
Considered Both Products
CloudShare

No answer on this topic

Skilljar Customer Education LMS
Chose Skilljar Customer Education LMS
Not applicable
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
CloudShareSkilljar Customer Education LMS
Learning Management
Comparison of Learning Management features of Product A and Product B
CloudShare
-
Ratings
Skilljar Customer Education LMS
7.5
22 Ratings
0% above category average
Course authoring00 Ratings7.318 Ratings
Course catalog or library00 Ratings8.421 Ratings
Player/Portal00 Ratings8.617 Ratings
Mobile friendly00 Ratings8.917 Ratings
Progress tracking & certifications00 Ratings8.422 Ratings
Assignments00 Ratings7.415 Ratings
Compliance management00 Ratings4.813 Ratings
Learning administration00 Ratings9.320 Ratings
Learning reporting & analytics00 Ratings7.322 Ratings
Social learning00 Ratings4.311 Ratings
Gamification00 Ratings7.31 Ratings
Single Sign On (SSO) Enabled Learning00 Ratings7.31 Ratings
Customer Training Tools
Comparison of Customer Training Tools features of Product A and Product B
CloudShare
-
Ratings
Skilljar Customer Education LMS
7.0
1 Ratings
0% above category average
Customer Feedback Collection00 Ratings7.31 Ratings
Customer Training Library Curation00 Ratings7.31 Ratings
User Permissioning00 Ratings6.41 Ratings
Best Alternatives
CloudShareSkilljar Customer Education LMS
Small Businesses

No answers on this topic

iSpring Learn
iSpring Learn
Score 9.1 out of 10
Medium-sized Companies
A Cloud Guru (Linux Academy)
A Cloud Guru (Linux Academy)
Score 8.6 out of 10
Absorb LMS
Absorb LMS
Score 9.2 out of 10
Enterprises
A Cloud Guru (Linux Academy)
A Cloud Guru (Linux Academy)
Score 8.6 out of 10
Absorb LMS
Absorb LMS
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudShareSkilljar Customer Education LMS
Likelihood to Recommend
8.4
(2 ratings)
8.9
(75 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(2 ratings)
Usability
-
(0 ratings)
8.7
(52 ratings)
Support Rating
-
(0 ratings)
9.1
(53 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
CloudShareSkilljar Customer Education LMS
Likelihood to Recommend
CloudShare
I mentioned that during the last two years, a lot of the training we do at my business was impacted, just like a lot of companies. My biggest thing was getting everyone on the same page, and I feel some software does that better than others. With Cloudshare, It allowed me especially to see an accurate snapshot of what was going on with the learning portion of the work that we do by making it easy to digest what was going on in my workplace.
Read full review
Skilljar
Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.
For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.
Read full review
Pros
CloudShare
  • Virtual classroom
  • Collective management
  • Learning features
  • Flexibility
Read full review
Skilljar
  • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
  • Ease of use for students, administrators, and content creators
  • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
  • Asking for and listening to customer feedback for enhancements
  • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
Read full review
Cons
CloudShare
  • Took more time to onboard everyone with how to use it.
  • VM can be very slow at times.
  • Feel like some process are overcomplicated.
Read full review
Skilljar
  • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
  • Features that allow for the translation of content to allow access to content across languages.
  • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
Read full review
Likelihood to Renew
CloudShare
No answers on this topic
Skilljar
I like what you are using and how we are doing it. Also, changing systems is a lot of work
Read full review
Usability
CloudShare
No answers on this topic
Skilljar
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
Read full review
Support Rating
CloudShare
No answers on this topic
Skilljar
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
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Implementation Rating
CloudShare
No answers on this topic
Skilljar
Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
Read full review
Alternatives Considered
CloudShare
I just felt that Azure had little to no help on the base tiers, whereas with Cloudshare, I felt a fuller "user experience" as it pertains to getting help when I and when my team needed it. I think that was the biggest and main thing in my opinion. In this software space, sometimes the little things can be the difference in picking one software over the other, and that basically was it for us!
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Skilljar
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
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Return on Investment
CloudShare
  • We save time as we can keep virtual classrooms always ready.
  • It may vary according to the usage scenario, but the user interface is comfortable. When you go into a little detail, you may not need counseling for initial use.
  • You can manage the jobs that you would do multiple times on other platforms at once from here.
  • All of these actually give you a profit. Time wasted, less application usage, less resource consumption, etc.
Read full review
Skilljar
  • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
  • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
Read full review
ScreenShots

CloudShare Screenshots

Screenshot of a display of users' live screens in a single dashboard, which can be used to take control of their environment whenever they need help.Screenshot of a view of the user's hands-on experience, along with content to guide them to success.Screenshot of user communication via live chat, which allows them to request assistance in real-time.Screenshot of a display of live user engagement with real-time in-experience analytics.Screenshot of CloudShare’s resource usage insights, including auto-suspend and delete & scheduled reporting.

Skilljar Customer Education LMS Screenshots

Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.