Clover vs. Honey

Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.

Incentivized

If you are buying online, Honey may be able to save you money. By using it as a Chrome extension, this can happen automatically. In recent months some new coupon searching services have arrived (Capital One), but to me, Honey is the "gold standard" by which others are compared.

Incentivized

• Ease of set up with one or multiple locations.
• Ease of use from day to day functions to reporting to transaction investigations.
• Simple and adaptable functionality with access to the tablet or the portal.
• Intuitive back office management portal

Incentivized

• It is always there on the Chrome bar, which makes sure I use it even if i don't think about it
• It does the searching for discount codes for me, which can save time and stress when digging through emails or trying to google for codes.

Incentivized

• Customer service could use some improvement.
• Apps inside the "more tools" app are very unclear.
• Dashboard is a little difficult to understand.

Incentivized

• I have trouble turning it off - its too automatic
• Sometimes the competitor's product (Capital One) finds other discounts
• Could offer to find discounts on more online purchases.

Incentivized

There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.

Incentivized

We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.

Incentivized

Clover is great because they have their own equipment, but it would be nice to make it more mobile and use it on an app from anywhere. Sometimes we go to events and have to use Square, which is another great option. For small businesses I would definitely recommend using something like Square because it doesn't have the monthly fees, it is by transaction only.

Incentivized

There are none that I've heard of.

Incentivized

• Clover has positively impacted our finances as we regularly purchase from our local shops for meetings or lunches and now we can save money/earn promotions.

Incentivized

• Works automatically
• Saves money
• Very intuitive

Incentivized