CodeTwo Backup vs. Druva Phoenix (UNPUBLISHED)

CodeTwo Backup for Office 365 is the rare type of software that works for both SMB's and larger businesses. The built in backup and restore features of Office 365 are too rudimentary and PowerShell based to allow lower level IT people the ability to use them. CodeTwo opens the door to allowing day to day helpdesk employees the ability to assist customers with restore needs. As with anything Office 365, there is a limit on how well is works with the system and CodeTwo does not backup Archive mailboxes so if your organization is one that uses them extensively, you should go into the deal realizing that archive restores would still need to use the built in MS offerings

Incentivized

Durva Phoenix is well suited for the VMware platform and has great restore functionality during disaster recovery. We use a different VM platform so our disaster recovery has a longer timeline if there is a critical failure as we need to get a base OS loaded before we can restore the VM data to it. This is the tradeoff between an expensive VM platform and a near free VM platform. Druva Phoenix is well suited to file version recovery if a previous data state is required by your employees or customers. Very quick to restore.

Incentivized

• Back up SharePoint online
• Restore SharePoint online
• Lists with attachments
• Will create new list from backup
• Can combine two lists into one

Incentivized

• The best part about Druva is that you deploy, which is fairly easy especially with your technical rep being available for the whole process, and then you let the system do your work. If a backup fails I get a report, there is no need to check it every day or even weekly.
• The file server backup is great. Searching is easy and the capability to pull back a full folder or individual file makes life a lot easier to support my end users.

Incentivized

• requires local storage
• notifications
• need to be able to store in cloud

Incentivized

• The UI is good, but a bit inconsistent. Some types of backups are shown differently to others. It never gets in the way, but a bit more consistency would be good.
• The system is usage based, which is understandable, but a shock after using inSync, their other backup product, which is not. Careful planning and thought is needed if you are on a tight budget

Incentivized

Great product. Easy to use, does the job without extra overhead.

Incentivized

Certain backup solutions can be cumbersome on how they actually work. Where that's properly deploying hardware or software that will house the backups. Druva is different where the software and infrastructure is completely managed. All we needed to do is deploy agents and proxies and point the backups to Druva Phoenix

Incentivized

It's been pretty easy to get a hold of the Support team and they work well to resolve our issues. I wish I could email support directly (which we used to be able to do) versus having to login to the console and report an issue from there, that's a feature I'd like to see brought back but otherwise, their Support team is pleasant to work with.

Incentivized

Although Veeam's offerings are somewhat similar in trying to add additional layers of protection, on the Microsoft's default offerings, the CodeTwo product was more situated to do what we wanted which was brick level back up and restores of single files and emails. Veeams offering is more backend server/virtual machine savvy

Incentivized

Druva stacks up well against its competitors. I do not remember it being at a disadvantage in any category. Phoenix couldn't provide message-level restore on an on-premise Exchange server but after we moved to the cloud that requirement went away.

Incentivized

• Requires physical storage space
• Does not require much for the app to run
• Doesn't need a lot of maintenance

Incentivized

• This is a necessary service to keep your information safe. I would not say that there is a tangible ROI unless you reach a point where your server gets attacked and wiped-out. Then, you can recover your information in an easy manner, which could represent a potential several-thousand-dollar savings.

Incentivized